I have sold a couple of cars through these guys and I must say that the experience has been very positive. The staff are very knowledgeable about what they do and give you confidence that the car wil... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Second time I've used The Market and I am very impressed. The photography was outstanding, the service smooth and all hiccups and admin dealt with quickly and fully. The auction itself worked well, pl... もっと見る
I recently purchased a Jaguar XJ8 through The Market and had an excellent experience from start to finish. The whole process was professional, straightforward and well organised. Communication... もっと見る
This is the first Trustpilot review I've ever written. I'd like to thank Mark Livesey for sticking with us when circumstances beyond Bonhams' strict control left us without a buyer post auction. Mark... もっと見る
企業が回答しました
企業情報
当該企業による記述
The best way to buy or sell your classic or collectable car. We run online classic car auctions every day - 24/7/365. No buyers fees, and anti-sniping technology. With a 90%+ sell-through rate, we remain the UK benchmark for transparency, honesty, speed and ease in a highly competitive marketplace. We hold the industry-leading Trustpilot ranking for the sixth year running. As the UK's FIRST dedicated digital classic car auction platform, selling over 7000 classic and collectable cars worth £115m since 2017.
連絡先
38A Innovation Drive, Milton Park,, OX14 4RT, Abingdon, 英国
- +44 (0) 1865 521 088
- hello@themarket.co.uk
- themarket.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The extra mile
Good service all round from the car prep to the copywriting and, especially, the photos. Will repeat with other vehicles as appropriate.

THE MARKET - Daily Online Classic Car Auctions からの回答
Bonhams were very easy to deal with
Bonhams were very easy to deal with; Mark Livesey came back quickly with an estimate following my email enquiry. I then just drove the car to Abingdon, left it with Bonhams, then paid the concierge fee and waited for the auction to proceed. Eventual sale price was upper end of the Bonhams estimate, so I have no complaints. Buyer paid the day following the auction, so all in all a very painless experience.

THE MARKET - Daily Online Classic Car Auctions からの回答
Very easy to use
Very easy to use, I took advantage of th Concierge service which meant I could just drop the car off, it was then valeted and photographed. Once sold the buyer transferred the money promptly and the the deal was very "hands off".

THE MARKET - Daily Online Classic Car Auctions からの回答
Efficient service delivered by very…
Efficient service delivered by very pleasant knowledgeable people

THE MARKET - Daily Online Classic Car Auctions からの回答
Bonhams Auctioneers Excelence
Bonhams Auctioneers have been a revelation, highly knowledgeable, professional & effient in handling the sale of my much loved 2006 Jaguar XKR. Having owned & driven the car for nearly 20yrs, Bonhams, & particularly Paul Hagerty, were particularly sensitive & in turn hugely instrumental in managing negotiations to a successful conclusion. kind regards Richard Steele

THE MARKET - Daily Online Classic Car Auctions からの回答
Very easy and straightforward …
Dealing with Bonhams has been very easy and straightforward. All of my questions were answered promptly. They were helpful and friendly from the get go and even checked in with me shortly before the auction concluded. The professional photos were amazing and I received a link to download them via email very promptly. The whole process was done with the least amount of stress and with no seller commission, they were the very best people to sell our special car. Thanks must go especially to Paul for his time, expertise and patience, not to mention his understanding of the attachment to our long-term ownership of our very special car. Thank you Bonhams, the auction was a great success.

THE MARKET - Daily Online Classic Car Auctions からの回答
From initial contact to completion
From initial contact to completion, Bonhams did a great job and managed to get a number of people interested in the vehicle right up to sale. Great result and fuss free - thank you

THE MARKET - Daily Online Classic Car Auctions からの回答
Professional support from the Bonhams…
Professional support from the Bonhams team from start to end, constant contact and advise throughout and quick to respond when asking for transportation services.

THE MARKET - Daily Online Classic Car Auctions からの回答
Exceeded expectations
In simple terms, Bonhams Cars Online exceeded my expectations with the sale of my car !
I dealt with Fraser Jackson and used their Concierge service. Right from the start of the process the communication was excellent. I arranged for the transportation of my car to their HQ and provided all of the documentation and keys with the car and they confirmed safe receipt within the hour. The pictures and video then taken (approximately 300 !) were comprehensive of every angle and looked very professional The tailored description they provided was very comprehensive and I think really adds to the overall packaging and brings the car to life.
Throughout the 7 days during the auction I was updated regularly. Having spoken to a few members of the team including Fraser what comes across is a real passion for their business. At the end of the auction we achieved the upper end of the predicted guide price so I was very happy with this.
In summary, this is a very professional business with a team of people passionate about what they do and at the top of their game.

THE MARKET - Daily Online Classic Car Auctions からの回答
Simply the best.
Simply the best.
Very well presented and professional approach to the whole process.

THE MARKET - Daily Online Classic Car Auctions からの回答
Achieved a good result.…
Paul was very helpful and supportive throughout the whole process.

THE MARKET - Daily Online Classic Car Auctions からの回答
Feeling scammed
The presentation of the car via Bonhams auction review (by Consignment Specialist) with the presence of a new MOT certificate was far from what I actually purchased in reality.
The car I purchased via Bonhams and picked up in Oxford required 10.000 pounds of maintenance to at least pass an actual MOT test. Indicating a fraudulent MOT test being performed (by a company affiliated with the previous owner of the vehicle) about a week prior to auction sale and a worthless review performed by Bonhams specialist.
It was the opposite of the professional experience I expected.

THE MARKET - Daily Online Classic Car Auctions からの回答
A First class experience from start to…
A First class experience from start to finish masterminded by Paul Hegarty. Many thanks Paul. I strongly recommend Bonhams. Tony Piper.

THE MARKET - Daily Online Classic Car Auctions からの回答
BUYING & SELLING AT BONHAMs ON-LINE…
BUYING & SELLING AT BONHAMs ON-LINE AUCTIONS
Not only was my recent experience first-class, but Bonhams generally achieve exceptionally high standards. Their name guarantees satisfaction - particularly in on-line auctions of cherished cars. Here, they are unsurpassed - both in quality of cars for sale and in their reviews of what the customer needs in order to bid. (Mr Paul Hegarty, in particular, is quite exceptionally thorough and analytical.) Their clients (sellers and buyers) are carefully chosen to maintain their reputation - and I must also mention the wonderful service I received from "Timeless Motor Cars Ltd". (Danny Sanger is outstanding in so many ways: sympathetic; kind; helpful; patient}. All qualities I admire (as an Auction Novice) - and Bonhams has established a useful link reflecting their high standard.

THE MARKET - Daily Online Classic Car Auctions からの回答
Caveat emptor
The problem I have got is with the description of a car I bid on and bought and the aftersale experience.
"As would be the loss of air-conditioning, were it not to have been fitted. It is though, so you will be able to remain calm and unruffled no matter what the weather outside is up to"
To me this means the car has air-conditioning and it is working. It was not working when I collected the car and I took it straight for a post purchase inspection to be told that there was no pressure in the system. Something more than needing a seasonal re-gas
I contacted Bonhams to ask how we can sort this out and was told it was between me and the seller. Not suprisingly the seller did not want to know and Bonhams quoted caveat emptor. Apparantly they hold no responsibilty for describing the cars they sell accurately. They replied to review I left on another review site by quoting misinformation that I was a trade seller. I am not in the motor trade and have bought 4 cars in 8 years. They seem to be happy to put incorrect infomation online and make no apology when this is pointed out to them.
I can do no better than the words from Bonhams online car sales themselves:
"Buyer beware"

THE MARKET - Daily Online Classic Car Auctions からの回答
Sold my classic car on Bonhams online…
Sold my classic car on Bonhams online and the whole experience was really easy . The photographer and the advert was really well put together. So definitely recommend Bonhams and the customer journey was excellent

THE MARKET - Daily Online Classic Car Auctions からの回答
Bonhams sold my car for what I wanted
Bonhams sold my car for what I wanted. I found the whole process straightforward and efficient with particularly helpful input in the final minutes of the auction.

THE MARKET - Daily Online Classic Car Auctions からの回答
A good service
I used the concierge service and everything went smoothly. My communications were quickly answered and the car sold for a price I was happy with.
The photos and presentation of the car were great. There was only one minor negative: I provided some corrections to the text on the website which I had to repeat before they were fully addressed.

THE MARKET - Daily Online Classic Car Auctions からの回答
Great to deal with and a excellent…
Great to deal with and a excellent experience staff very polite and helpful

THE MARKET - Daily Online Classic Car Auctions からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







