Visited the Mansfield site to organise transfer of funds. We were greated by Bella who was friendly and courteous throughout our visit. All of our wishes were dealt with and she explained to us which... ãã£ãšèŠã
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Moved an ISA from VM to Nottingham BS. Opened account with NBS having had notification from VM that my ISA was ending. Left details ,sort code etc, Had previously visited branch to inquire about vie... ãã£ãšèŠã
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Straightforward in opening the cash isa account online and received many email updates on how the transfer was progressing. In fact the transfer was completed on the maturity date so no loss of int... ãã£ãšèŠã
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Good old fashioned service with a smile, with some privacy whilst conducting your banking. No personnel walking around with devices in an open plan area and everyone listening to your business. A payi... ãã£ãšèŠã
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Nottingham Building Society ã«ã€ããŠ
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Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9â5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, youâll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website â here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, youâll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website â here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
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Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, è±åœ
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
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Nottingham Building Society ããã®åç
Hi Christine, thank you for your kind words. We're especially pleased to hear you value the personal service provided by our team and the opportunity to speak with us face to face. Building strong relationships with our members remains important to us, and we appreciate you taking the time to share your experience. Kerry-Customer Team
Great walk-in service from a young manâŠ
Great walk-in service from a young man who did the meet and greet when I entered the unit.
2026幎7æ20æ¥
Nottingham Building Society ããã®åç
Thanks so much for taking the time to share your experience. It's great to hear that our team member made such a positive first impression and provided a welcoming start to your visit to the branch! We really appreciate your kind feedback and will be sure to pass it on to the team.
Kerry-Customer Team
Nottingham Building Society ããã®åç
Hello Philip, thank you for taking the time to share your feedback. We're so pleased to hear that our team member was able to assist you and provide a positive experience. Your kind comments are greatly appreciated and will be shared with the ISA team.
Kerry-Customer Team
BrilliantLovely to be able to talk to a humanâŠ
Lovely to be able to talk to a human being than a robot or on the phone about one of your most private and important buisness in your life,thank you Nottingham B S . Retford branch.
2026幎7æ23æ¥
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Nottingham Building Society ããã®åç
Thank you for your wonderful feedback. We're so pleased to hear you value being able to discuss important matters in person, and we appreciate your kind words about our branch.
Sharon - Customer Team.
Very easy to open the isa.
2026幎7æ20æ¥
Nottingham Building Society ããã®åç
Hello Mr & Mrs Allen-lloyd,
We're so glad to hear that opening your ISA was a smooth and easy process for you. We appreciate your positive feedback!
Sharon - Customer Team.
Very welcoming
Very welcoming
Very polite and helpful
Had time\patience with me ,explaining things to me
2026幎7æ27æ¥
Nottingham Building Society ããã®åç
Hi Cheryl,
Thank you for your feedback! We're so pleased to hear that our team was welcoming, polite, and took the time to patiently explain things to you. We appreciate you sharing your positive experience.
Sharon - Customer Team.
I am very impressed by Nottingham
I am very impressed by Nottingham. First of all they offered a very fixed ISA interest rate. Then their customer service helped me brilliantly with the transfer-in process of my old ISA. Last but not least the whole transfer was arranged within two working days. Not much loss of interest. Can recommend!
2026幎7æ14æ¥
Nottingham Building Society ããã®åç
Hi Jan
Thank you for your feedback! We are so pleased to hear how impressed you were with our fixed ISA interest rate and the efficient transfer-in process. It's great to know that everything was arranged so quickly, minimizing any loss of interest. We truly appreciate your recommendation!
Sharon - Customer Team.
Very courteous and professional.
2026幎7æ23æ¥
Nottingham Building Society ããã®åç
Hello Mr Chamberlain,
Thank you for your kind feedback. We're so pleased to hear that you found our service courteous and professional, it means a lot to us.
Sharon - Customer Team.
NBS- Mapperley
The lovely friendly staff were so helpful and my accounts were set up in no time.
The customer service was so professional, friendly and knowledgeable
It is so important to have discussions with REAL PEOPLE rather that a "chatbot".
I am glad I made the decision to save with Nottingham Building Society
Thank you , Mapperley staff!
2026幎7æ18æ¥
Nottingham Building Society ããã®åç
Hello Mrs Simpson,
Thank you for your feedback! We're so pleased to hear that our team provided such professional, friendly, and knowledgeable service, and that your accounts were set up quickly. We completely agree that having real people to speak with makes all the difference, and we're delighted you chose to save with us.
Sharon - Customer Team.
Staff are very helpful and pleasant atâŠ
Staff are very helpful and pleasant at all times.They have a positive attitude and make you feel your custom is much appreciated.Thanks to everyone.
2026幎7æ21æ¥
Nottingham Building Society ããã®åç
Thank you for your feedback. We're delighted to hear that our staff consistently provide helpful and pleasant service, and that their positive attitude makes you feel valued. Your kind words are truly appreciated.
Sharon - Customer Team.
Lovely welcome
Greeted by Martin and a lady (sorry didn't catch her name) in a very friendly manner. I was offered a drink (which I declined) whilst the transactions I was wanting happened. Martin took me into the office where I was given privacy for the transactions. Martin ensured I understood and was happy with my decisions. I was escorted to the door on my departure.
2026幎7æ27æ¥
Nottingham Building Society ããã®åç
We are so happy to hear about your positive experience with us! We truly appreciate you taking the time to share your feedback regarding your recent visit and the excellent service you received, and that our team provided you with privacy and ensured your understanding throughout your transactions. We look forward to welcoming you back again soon.
Sharon - Customer Team.
Competitive rates and trustworthy company.
Competitive rates and online account fairly easy to open. Trustworthy building society.
2026幎7æ13æ¥
Nottingham Building Society ããã®åç
Hi Diane,
Thank you for your feedback. We're so pleased to hear that you found our online account opening process straightforward and that you appreciate our competitive rates.
Sharon - Customer Team.
Staff Very friendly and helpful nothingâŠ
Staff Very friendly and helpful nothing too much trouble, great service
2026幎7æ16æ¥
Nottingham Building Society ããã®åç
Hi Carmelina,
Thank you for your feedback. We are so pleased to hear that our team was friendly and helpful, and that you received great service. We truly appreciate you taking the time to share your experience.
Sharon - Customer Team.
LocalityâŠin the village
2026幎7æ27æ¥
Nottingham Building Society ããã®åç
Hi Pat
We're glad you appreciate our location, we aim to provide a convenient experience where we can.
Sharon - Customer Team.
The Nottingham Building Society
Good customer service. Much more user friendly than my bank.
2026幎7æ24æ¥
Nottingham Building Society ããã®åç
Hello Mrs Petch
Thank you for your feedback. We're delighted to hear you found our customer service helpful and our platform convenient. We appreciate you sharing your positive experience.
Sharon - Customer Team.
No waiting about
No waiting about, served by Hayley who was very pleasant and guided me to a better account than I was going to have, all sorted nice and quick.
The branch is very bright and tidy.
2026幎7æ22æ¥
Nottingham Building Society ããã®åç
Hi David
We're so pleased to hear that your visit was efficient and that our team member was able to guide you to a more suitable account. It's also good to know you found the branch bright and tidy.
Sharon - Customer Team.
The staff member was very helpful
The staff member was very helpful. I was rather clueless and didn't have everything I needed with me. She was very patient.
2026幎7æ22æ¥
Nottingham Building Society ããã®åç
Hi Jennifer,
Thank you for your feedback! We're so pleased to hear that a member of our team was able to provide such patient and helpful assistance, even when you didn't have everything you needed. We truly appreciate you sharing your positive experience.
Sharon - Customer Team.
Nottingham Building Society ããã®åç
Hello Mrs Bell,
Thank you for your feedback! We're so pleased to hear that our team provided friendly and good service, and that you experienced no waiting.
Sharon - Customer Team.
Excellent service, as always
My requirements were fulfilled in a speedy and friendly manner, thankyou.
2026幎7æ10æ¥
Nottingham Building Society ããã®åç
Hi Sandy
Thank you for your feedback! We're really pleased to hear that your requirements were fulfilled in such a speedy and friendly manner. We appreciate you taking the time to share your positive experience.
Sharon - Customer Team.
First class customer service
First class customer service and very pleasant staff whilst setting up an ISA, including keeping me updated when money was deposited into my account. Just great being able to see and speak to PEOPLE rather than being detached and doing everything on line.
2026幎7æ23æ¥
Nottingham Building Society ããã®åç
Hello Wayne
We're so pleased to hear you received first-class service and found our staff to be pleasant and communicative throughout the process of setting up your ISA. It's wonderful to know that having direct interaction with people made such a positive difference for you.
Sharon - Customer Team.
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