We had amazing service from The Oak Bed Store. We telephoned a couple of times to seek help and Georgia was fabulous and extremely helpful. She managed to arrange to hold back our order until we came... もっと見る
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This is the second time I have purchased a rolled,single, 3ft mattress from The Oak Bed Store. I was pleased with the first one several years ago and this one is just as good. The company's customer... もっと見る
My first purchase from this company and I love my new bed frame! Delivery was less than a week from ordering it and assembly very straightforward with easy-to-follow instructions. It is a very well ma... もっと見る
This is my 2nd bed I have purchased from this company. Excellent, well built solid beds with competitive prices. And easy to build too. Fast and efficient delivery service. A quality company to deal... もっと見る
企業情報
The Oak Bed Store について
当該企業による記述
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
連絡先
11 Fitzherbert Spur, PO6 1TT, Portsmouth, 英国
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4.8
優良
2832件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 86％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality product
We recently purchased an ottoman bed online and the quality is great, it’s a sturdy and good-looking bed! No complaints over quality at all. Only snagging points is that sometimes the instructions were a little confusing, and could be made better by some of the wooden pieces having a lettered label sticker to cross-reference with the guide. It took my husband and I 4 hours to put the bed together. Plus, one of the delivery boxes also had a large bird poo stain which we weren’t told about, then the boxes were put in our living room! That’s gross!
2026年9月5日
自発的なレビュー
Very good service from start to finish
Very good service from start to finish, no grumbling here
2026年9月4日
The Oak Bed Store からの回答
Hi Geoffrey,
Thanks for the great review! We’re really pleased everything went smoothly from start to finish — and especially glad there’s no grumbling required! 😊
It’s always good to hear when the whole experience has been straightforward. Thanks again for choosing The Oak Bed Store and for taking the time to leave us your feedback.
Kind regards,
Georgie
The Oak Bed Store
The Oak Bed Store からの回答
Hi Phil,
Thanks so much for the lovely review! We’re really pleased you’re happy with the bed and that the delivery team looked after you too.
We’ll be sure to pass your kind words on to them. Thanks again for choosing The Oak Bed Store and for taking the time to leave us your feedback.
Kind regards,
Georgie
The Oak Bed Store
Lovely bed - great quality
Lovely bed. Great quality goods. This is my second purchase with this company. I chose them again following my experience the first time. Georgia is lovely and very helpful. The delivery was also excellent.
2026年8月28日
The Oak Bed Store からの回答
Hi RO,
Thank you so much for coming back to us for a second purchase! It really means a lot to know that your first experience gave you the confidence to choose us again.
We’re really pleased you’re happy with the quality of your new bed and that everything went smoothly with the delivery. It’s also lovely to hear that you found our customer service helpful throughout.
Thanks again for choosing The Oak Bed Store for a second time and for taking the time to leave such kind feedback. We really appreciate it.
Kind regards,
Georgie
The Oak Bed Store
Really solid, looks great
Really impressed by how solid the bed is. Instructions were clear. It also looks really good. So, so much better than the upholstered ottoman I had before this. This one feels like it might outlast me!!
The biggest issue was the weight of the boxes if you’re trying to get it in the house by yourself! The other thing that would be nice is if the floor boards covered the full space. There’s about a 10mm gap, which is fine but given everything else fits so well and the floorboards are well made seems a bit of a shame.
However really pleased there was a good solution to getting it delivered to the highlands.
2026年9月2日
The Oak Bed Store からの回答
Hi Sam,
Thank you for such a detailed review. We’re really pleased to hear you’re impressed with how solid the bed feels, found the instructions clear, and are happy with how it looks. It’s great to hear it’s a big improvement on your previous ottoman bed!
We appreciate your feedback about the weight of the boxes, especially when moving them into the house alone. They are certainly not the lightest of boxes!
Just to clarify the point about the floor panels, these are fully removable and optional, and the small gap is intentional. This makes it easier to remove the panels without them catching or scratching against the frame.
We’re also glad we could arrange a suitable delivery solution for you in the Highlands. Thanks again for choosing us and for taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Second bed frame purchased
This is second bed frame of the same type that I have bought. Excellent look and design. Easy to assemble and I love spares provided in case you break a dowel.
2026年9月2日
The Oak Bed Store からの回答
Hi Stephen,
Thanks so much for your review, and for coming back to us for a second bed frame! It’s great to hear you’re still happy with the design and found it just as easy to assemble.
We’re glad the spare dowels came in handy too — always useful to have a few extras when putting everything together!
Thanks again for choosing The Oak Bed Store for a second time. We really appreciate your continued support.
Kind regards,
Georgie
The Oak Bed Store
Lovely solid bed
Delivered on time , very well made, a good solid bed to last a lifetime ! Good instructions to assemble although one rubber footpad was missing. Not sure if I can get a replacement!
John
2026年9月2日
The Oak Bed Store からの回答
Hi John,
Thanks so much for your review! We’re really pleased to hear you’re happy with the bed and that it arrived on time. It’s great to know you’ve found it solid and well made, and that the instructions made assembly nice and straightforward too.
I’m sorry about the missing rubber footpad though, I will get in touch with you directly to sort this!
Thanks again for your kind words, and we hope you enjoy your new bed for many years to come!
Kind regards,
Georgie
The Oak Bed Store
Exceptionally helpful and capable staff…
Exceptionally helpful and capable staff who helped me online when I had made a mistake. Took responsibility for the situation and resolved it as promised and checked up to ensure all was good. Very reassuring. The product itself was a a great standard and very easy to assemble. The delivery team couldn’t have worked hard enough to ensure item delivered to my front door and were a happy and motivated pair. Highly recommend the whole product , company and service. Many thanks.
2026年9月2日
The Oak Bed Store からの回答
Hi B Barrow,
Thank you so much for such a thoughtful review. We’re really pleased we could help sort things out when you realised there had been a mistake with your order. It’s important to us that customers feel looked after, so it’s lovely to hear that our support gave you some reassurance and that we made sure everything was sorted properly.
We’re also glad you’re happy with the quality of the bed and found it easy to assemble. And it’s great to hear the delivery team were so helpful and hardworking — we’ll definitely pass your kind words on to them.
Thank you again for recommending us so highly. We really appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Placed a custom order…
Placed a custom order with this great company, they were supportive and considerate of my needs. They completed the order 2 weeks earlier and the bed was exceptionally shipped overseas. Huge thanks to the customer service team!
So easy to put together, the bed was basically already half made and it's a stunning piece of craftsmanship. Just like how furniture used to be made! Will certainly last many years, so sturdy and beautiful.
2026年9月14日
自発的なレビュー
The Oak Bed Store からの回答
Hi Stuart,
Thanks for the great review! It sounds like everything went smoothly, from the fast delivery and easy assembly to the finished result.
We’re really pleased you’re happy with the quality and how the bed looks — always good to hear!
Thanks again for choosing The Oak Bed Store and for taking the time to leave us your feedback.
Kind regards,
Georgie
The Oak Bed Store
Excellent service and a wonderful British bed! 🫶
I was looking for a bed for a long time and decided to buy a handmade British one. In 8 years, I haven't met a company like this. When a minor issue came up, they instantly delivered the needed part and were incredibly supportive throughout the process. Special thanks to Nina and Georgiе! The delivery company was also top-notch. Bottom line: I'm now sleeping on a wonderful British bed 🫶
2026年8月18日
Georgie was exceptional
Georgie was exceptional. She really went the extra mile to help get the bed delivered ahead of schedule! She honestly couldn’t have been better, such wonderful customer service. Thanks!
2026年8月18日
The Oak Bed Store からの回答
Hi Jason,
Thank you so much for such a kind review! I’m really glad I could help get the bed to you a little sooner, and it’s lovely to hear that you were happy with the service.
I really appreciate you taking the time to leave such thoughtful feedback — it means a lot, especially knowing we were able to help when you needed us to.
Thanks again for choosing The Oak Bed Store!
Kind regards,
Georgie
The Oak Bed Store
Good product at competitive price
Good product at competitive price. Delivery was a little slow.
2026年8月31日
Exelent Company
Exelent company w
Exelent prodct and sevice
I was completely satisfied with tjis company
2026年8月31日
Company were efficient
Company were efficient, communication was swift and precise. Bed is solid and was easy to build.
2026年8月24日
The Oak Bed Store からの回答
Hi Paula,
Thanks so much for your review! We’re really pleased to hear you found everything efficient and that our communication was quick and clear — we know how useful it is to have updates without having to chase them.
It’s great to hear you’re happy with the bed too, and that it was nice and straightforward to put together.
Thanks again for choosing The Oak Bed Store and for taking the time to share your experience with us.
Kind regards,
Georgie
The Oak Bed Store
Very detailed personal service from the…
Very detailed personal service from the company’s representative who arranged delivery in time for our visitors. Delivery was professional and on time.
2026年8月14日
The Oak Bed Store からの回答
Hi Lynn,
Thank you for your lovely review. It’s great to hear that you received such a personal service and that we were able to arrange the delivery in time for your visitors.
We’re also pleased everything arrived professionally and on schedule — especially when you’ve got guests coming!
Thanks again for choosing The Oak Bed Store and for taking the time to share your experience. We really appreciate it.
Kind regards,
Georgie
The Oak Bed Store
Bed is beautiful quality and very easy…
Bed is beautiful quality and very easy to assemble. Appears to be a well made quality item.
Customer service was excellent as well particularly when we had issues with the third party courier company the Oak Bed Store staff were straight on hand to get it sorted.
Thank you
2026年8月20日
The Oak Bed Store からの回答
Hi Dan,
Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you’re happy with the quality of the bed and found it straightforward to assemble.
We’re especially glad we could help when you had an issue with the courier. We know delivery problems can be frustrating, so it’s good to hear our team were able to step in and get things sorted for you.
Thanks again for your kind words and for choosing The Oak Bed Store — it’s very much appreciated.
Kind regards,
Georgie
The Oak Bed Store
The Oak Bed Store からの回答
Hi Nicola,
Thanks so much for your lovely review! We’re really pleased to hear you’re happy with how the bed looks and that it was nice and easy to put together.
And it’s always good to hear the delivery arrived on time too — sounds like everything went just as it should!
Thanks again for choosing The Oak Bed Store and for taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Fantastic quality
Fabulous quality all round. Delivered within the time slot allocated. The 2 Furdeco drivers were friendly and helpful. I heartily recommend The Oak Bed Store and would certainly buy from them again. 5 stars from me.
2026年9月9日
自発的なレビュー
The Oak Bed Store からの回答
Hi Jeff,
Thanks so much for the brilliant review! We’re really pleased to hear you’re happy with the quality of your bed and that everything arrived within the delivery time slot.
It’s also great to hear the two Furdeco drivers were friendly and helpful. We’ll be sure to pass that on to the team.
We really appreciate the 5 stars and your recommendation, and of course, we’d be very happy to have you shop with us again in the future.
Kind regards,
Georgie
The Oak Bed Store
Oak Bed Purchase
Easy to order accurate bed description very good courier delivery service also great price
2026年8月26日
The Oak Bed Store からの回答
Hi Bryan,
Thanks so much for the lovely review! We’re really glad you found everything nice and straightforward, from ordering to delivery.
It’s also great to hear the bed description was spot on — we do like to make sure what you see is what you get! And we’re very happy you thought the price was good too. 😊
Thanks again for choosing The Oak Bed Store and for taking the time to share your experience with us. It really is appreciated!
Kind regards,
Georgie
The Oak Bed Store
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