The Online Letting Agents Ltd レビュヌ 

1,266
•
TrustScore 5段階評䟡の5

4.9

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5぀星のうち5の評䟡

I have been using the Online Letting Agency for many years and they have always been extremely knowledgeable, helpful, efficient and friendly. I would recommend them without hesitation.

䌁業が回答したした

5぀星のうち5の評䟡

As always The Online Letting Agents (TOLA) delivered. I had a record number of quality enquiries resulting in the property being let within 48 hours. Throughout the process both the service and suppor... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using thei... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have used this company for over 5 years. Their service and knowledge is excellent. They are helpful and quick to respond to any requests. We are selling our rental property and right up to the end... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䞍動産管理䌚瀟
  2. アパヌト賃貞業
  3. 事業甚䞍動産業者
  4. 䞍動産業
  5. 䞍動産業者
  6. 䞍動産賃貞゚ヌゞェンシヌ

圓該䌁業による蚘述

We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!


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4.9

優良

TrustScore 5段階評䟡の5

1266件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(1,266)

過去12か月のレビュヌ数: 26ä»¶

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5぀星のうち1の評䟡

Dim youngsters left alone to man the office

I paid them nearly £350 on a Friday and they didn't advertise it at all over the weekend. There was a dim girl / boy in the office alone till 2pm on Saturday who said she/ he wasn't very good at tech and coudn't get it onto Rightmove so I gave up and asked for a refund.

2024幎6月15日
自発的なレビュヌ
The Online Letting Agents Ltd ロゎ

The Online Letting Agents Ltd からの回答

Hi Jan, Thank you for your extremely rude review. We do not have any youngsters working here, we have fully trained letting agents with years of experience. The person you spoke to is very professional and has a very different story to tell on your interaction. It was explained to you that there was a system issue with Rightmove and that we unfortunately couldn't take your property live until that issue was resolved on Monday when they were open. As you didn't want to wait, you requested a refund which we were very happy to process the next working day. I note with great interest that your property seems to have been listed with several other agents in quick succession too and you've left several one star reviews for them as well... Maybe the common denominator isn't the agents?

5぀星のうち5の評䟡

Good customer service again.

The issue has been resolved satisfactorily with full satisfaction. It was great to deal with Sarah.

2024幎6月12日
自発的なレビュヌ
The Online Letting Agents Ltd ロゎ

The Online Letting Agents Ltd からの回答

Hi Charan, Thanks for taking the time to leave your feedback. I can see that you ordered your new advert with us at 6.35pm on Monday, after we were closed, and by 9.48am the following day your advert was live. So far we have forwarded you in the region of 50 enquiries. When you tried to call last night, around 8pm, and again this morning before 9am, our offices were closed and no voicemails or emails were left. I note you did leave a voicemail at 9.09am this morning. Early mornings are particularly busy for us so it can take a little longer to respond as we work through enquiries on a first come first served basis. As we were approaching your voicemail you called back in at 10.32am and we were able to answer that call straight away, we confirmed your requested changes at 10:46am via email and also responded to a couple of your emails after that within a few minutes. We will always do our best to return calls or respond to emails as soon as is practicably possible. You can see from our other reviews, and will know from your previous experience with us, that speed of response is one of our particular strengths.

5぀星のうち5の評䟡

Would Highly Recommend

We have been using The Online Letting Agents since we bought some buy to let properties 14 year ago. They give a great service, always reliable and professional. It is very flexible, you can choose different packages depending on how ‘hands on’ you want to be as a landlord. Prices are reasonable too. Would highly recommend.

2024幎4月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Sevice second to none

I have instructed TOLA on several occasions over the years and have found their service to be flawless on every occasion. Eleanor and her team are excellent. Magda oversaw the administration of the latest instruction. The service received was second to none. Throughout the process Magda was available to discuss, explain and reassure certain questions, queries and concerns posed to the her. All communication was clear, prompt, professional and friendly. Once again, I cannot recommend The Online Letting Agents enough.

2024幎2月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Returning client

I’ve just returned to the online letting agents for a second time. They’re super helpful and very quick to respond - they make letting out a property very smooth and I wouldn’t hesitate to use again.

2024幎1月31日
自発的なレビュヌ

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