I made my first purchase with TPJ six months ago and what an experience. The first time the fabric touched my skin, I thought "Whoa, this is different!" The fit is amazing. The customer service is... ãã£ãšèŠã
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The people that make The Perfect Jeans are perfect. They make jeans better than the Oompa Loompa's make chocolate but the TPJ PEOPLE are real. Their customer service people actually take time to corre... ãã£ãšèŠã
Iâve been buying jeans from this company now for a couple of months the jeans fit exactly like theyâre supposed to and if thereâs a problem like Iâm goofed up one time and ordered the wrong size insta... ãã£ãšèŠã
The clothing Iâve purchased for my husband has been perfect. If I have any questions, I send a message or email and get a very fast response with a super nice Customer Service rep. I always enjoy de... ãã£ãšèŠã
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I ordered two pairs of jeans but onlyâŠ
I ordered two pairs of jeans but only received one. They did not fit like the way they are presented on the website either, more bell bottom than skinny leg. I've have sent three emails to customer care to tell them I'm missing one pair, never received a response and looking for return information. No response, even though they did respond to one of my email, so I know they are there.
Very disappointed considering I'm paying $200 a pair with fees and taxes
Excellent product and customerâŠ
Excellent product and customer experience!
Good Quality and Fit
When I ordered these jeans, I was a little skeptical. I waited eagerly, and I am very happy with the quality and fit. I will order another soon. Thanks, TPJ.ð
Great for bodybuilders
I buy these jeans for my son. He competes in strongman competitions so he has body dimensions that are a little difficult to fit, especially in the thigh area. These jeans are nice and stretchy so they allow him to be comfortable and to look nice
Great quality and fit. Easy and free returns/exchanges.
Their website is easy to navigate and they offer several different fits for your size.
The quality is very good and I find their price point fair for the value as well.
Love the ease of retuning andâŠ
Love the ease of retuning and exchanging.
I just appreciate them honoring myâŠ
I just appreciate them honoring my discount which was an oversight on my part! Excellent quality jeans! My husband loves them. Thank you Janice B
I have ordered jeans here in the past
I have ordered jeans here in the past. This time, a pair in my order arrived and unfortunately did not fit like they should. Customer service jumped so quickly into action to see that I received a new pair immediately. It is rare to deal with this level of attention these days. The Perfect Jean is the best. I love every pair and they assure the customer is satisfied! BRAVO!
Great jeans, great customer service
This company makes jeans for my hard to fit son, and they are very responsive. They are quite humorous also...I enjoy any correspondence from them. Keep up the good work!
These guys have it figured out
These guys have it figured out. Iâve been a Jeans guy for more years than I care to think about from $29 all the way to $350. These fit the best of all. If you havenât yet give them a try. You will agree with me Iâm sure.
The Perfect Jean NYC is the BEST
The Perfect Jean NYC is the BEST, for both product and service. When you have an issue, they fix it - but in my case the issue was self-made. I ordered too large a size and they immediately made sure I could get the size that fit while making it super easy to send the larger pair back.
Pants needed a return
Pants needed a return. Done easily. No hassles, no nonsense. Return instructions received immediately and the process using Happy Returns is the best. Whole process including your shipment of replacement product and actual return drop-off was completed in less than 20 minutes. I appreciate your great customer service.
Needed to return 2 pair of jeans
Needed to return 2 pair of jeans. Very easy transaction. Ty.
Website error corrected by TPJ Human excellently!
The TPJ Website failed to include the offered 15% Discount at Check-out, and the TPJ CSR addressed that situation quickly, professionally and competently... and the difference was credited back to my account without any problems! Yay!
Excellent customer service
Excellent customer service; an issue came up with my first order and it was resolved almost immediately during off-hours.
It was also my first time ordering hereâŠI was skeptical, but they have a new customer - fit me much better than my go-toâs: Leviâs or Johnston & Murphy.
Perfect indeed
Perfect product. Perfect customer service. Not easy to find in the big 2026. Please support this business, you wonât regret it!
Best stretch Iâve ever ordered
Best stretch Iâve ever ordered. Filling up my closet quickly with TPJ!
Customer service is exceptional
Customer service is exceptional. They are helping me find the exact fit for me. All of my questions were answered completely and answered very quickly. This is what we used to receive from places like Nordstrom.
Finally
Finally, jeans that fit my body perfectlyâŠt-shirts as wellâŠnow, if you guys tackle world piece, we all could have a better worldâŠ
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