Penny is a superstar, a month ago we were just walking by the shop and she showed us her best collection of perfumes, answered all our quirky questions with a smile on her face. Today when she came, s... もっと見る
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所在地
所在地を変更Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Penny is the best! Every time I walk into the Bon Accord store, she makes me feel so welcome with her warm, friendly, and lovely attitude. She is always pleasant, approachable, and happy to help, ma... もっと見る
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My partner and I visited the shop to check some perfumes out. I would like to give a big shout out to the staff, especially Penny who was absolutely brilliant, she suggested great stuff and we came ho... もっと見る
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We were served by Jill at the Aberdeen, St Nicholas Store. She was very helpful, warm and interactive when assisting us. She also ensured that our gift was wrapped with the utmost precision and detail... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, 英国
4.8
優良
595件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Penny was Very helpful
Penny was lovely
Recommended what I was looking for
Offered other choices
And included a free bag
10/10 ⭐️
2026年9月26日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello Jade,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello Jeanna,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hi Sara,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hi Debby,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Again
Again. Cara and Jasmine. I had a fantastic experience again at this perfume shop. The staff were welcoming, knowledgeable, and genuinely helpful without being pushy. The selection was impressive, with both niche and classic scents displayed beautifully. They took the time to help me find a fragrance that felt personal, and the whole atmosphere was relaxed and elegant. I’d happily recommend them to anyone.”
2026年8月21日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello Najem,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hi Russell and Yvonne,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I was served by Morag and she was so lovely and helpful.
I was served by Morag. She was SO helpful and very approachable. She helped be gwt points back on my Perfume Shop card. I had an online order of £393. I could not find my card. She us and asset to the shop. Much appreciated.
Regards
Una Sutherland
2026年9月30日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Una,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello Peter,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Visited in store and was served by JILL…
Visited in store and was served by JILL she was very helpful and friendly
2026年9月27日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Tahar,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Penny was great
Penny was great. Excellent customer service and help getting my account registered
2026年9月29日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello Aaron,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited in store and was served by…
Visited in store and was served by morag she was very helpful and friendly
2026年9月27日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Anna,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello Kosty,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very good!fast delivery!
2026年9月21日
The Perfume Shop - Aberdeen 62 からの回答
Hello Chunhui,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Hi the lettering was not central to…
Hi the lettering was not central to the bottle of purfume so that was disappointing to be fare regards Tara
2026年9月21日
The Perfume Shop - Aberdeen 62 からの回答
Hello Tara,
Thank you for taking the time to leave your 2⭐ review.
I'm sorry to hear that the lettering on your perfume bottle was not centred as expected. I completely understand how disappointing this must have been, particularly if the item was purchased as a special gift or keepsake.
We always aim to provide a high standard of quality with our personalised products, so I'm sorry that the finished item did not meet your expectations on this occasion.
I have investigated you case personally and can see you haven't reached out to us on our customer service platform. Please kindly reach out to our Customer Services team via the Contact Us section on our website with your order details, and we'll be happy to review this for you.
Thank you again for bringing this to our attention. We value your feedback and are sorry that your experience was disappointing.
Kind regards,
Logan
The Perfume Shop Customer Services
Top service
Website wasn't working for a c&c so called the shop and got a human. K was more than happy to set aside what I needed to pick up later. When I arrived at the shop K was with a customer yet still managed to produce my goods for P to complete the transaction. Had a nice chat with P during the sale and even got a discount I wasn't expecting. Best service I've had in a shop for a long time. No wonder they have consistent 5 stars. Thanks, D.
2026年9月24日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi David,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very happy with my purchase and price
Very happy with my purchase and price, the items and the fact they give u little testers and the fact it doesn't take long at all. I used to shop with you's for years just never out shopping these days but might have to order on line if the prices are this good
2026年9月13日
The Perfume Shop - Aberdeen 62 からの回答
Hi Scott,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had a great time choosing a good…
Had a great time choosing a good perfume with the help of Cara. She was super helpful and well versed in scents. I’d visit again, thanks
2026年9月21日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Cornel,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Bon Accord shop.
Today, I was in your Bon Accord shop in Aberdeen. I was served by Cara who was helpful, knowledgeable and friendly. She certainly brightened up my day.
2026年9月15日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Ian,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hi Ava,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great job
Was in the shop today and was served by a lady named Jill , she was very helpful and patient and really helped me choose from a few fragrances to see what one was best , really good service Well Done 😀
2026年9月13日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hi Dawn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
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