Penny is a superstar, a month ago we were just walking by the shop and she showed us her best collection of perfumes, answered all our quirky questions with a smile on her face. Today when she came, s... もっと見る
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所在地
所在地を変更Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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Penny is the best! Every time I walk into the Bon Accord store, she makes me feel so welcome with her warm, friendly, and lovely attitude. She is always pleasant, approachable, and happy to help, ma... もっと見る
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My partner and I visited the shop to check some perfumes out. I would like to give a big shout out to the staff, especially Penny who was absolutely brilliant, she suggested great stuff and we came ho... もっと見る
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We were served by Jill at the Aberdeen, St Nicholas Store. She was very helpful, warm and interactive when assisting us. She also ensured that our gift was wrapped with the utmost precision and detail... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, 英国
4.8
優良
595件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Morag is 10/10
Morag went above and beyong for us. Cannot thank her enough. Absolutely outstanding service x
2026年8月1日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful welcoming staff
Wonderful welcoming staff, who were so helpful, who got me what I wanted.
2026年7月31日
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cara and Penny top class customer service.
Cara and Penny made me and my wife so welcome, explained the offers available and let us test all the scents we were thinking of buying. Absolutely first class customer service that resulted in us both making a purchase.
2026年8月3日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
It was a great experience at the perfume shop in Bon Accord. My wife and I, were attended to by Morag. Morag made the selection process easy and personalised. I definitely will return because of the great customer service.
2026年7月30日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was an awesome experience choosing…
It was an awesome experience choosing from range of scents for my wife’s birthday, was served by Cara and Penny and was a great experience
2026年3月12日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
totally outstanding service which deserves a mention
Can I please leave a review about this shop and also the companys employee called Penny in the Bon Accord centre in Aberdeen. Everytime I have visited this premises, Penny has always made me feel made very welcome, she is polite professional and I think is a total asset to this company. She always brightens my day when I visit and also helps me decide what aftershave or perfume for my wife to purchase. Penny's customer service skills are second to none.The other staff are great too and would also like to mention their professionalism and commitment to the company also. Thank you Michael
2026年7月31日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had an amazing time at the bon accord…
I had an amazing time at the bon accord store in aberdeen with Kirsten and penny they are so helpful and helped me pick a perfume and they were so patient with me as-well
2026年7月31日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service from penny…
Excellent customer service from penny 10/10 experience highly recommend and great prices aswell
2026年7月31日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 4⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really helpful staff
Really helpful staff, did not have what I required in stock so assistant looked up nearest store which also had no stock.
She then found it online and it was ordered and delivered in 3 days with free postage.
Bed prices in town, will definitely be back
2026年7月15日
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
First time buying a perfume for myself
First time buying a perfume for myself, and Morag made it very comfortable. She helped me define my range and the type of fragrance I was looking for. Honestly, would be going back a lot more often. Made a purchase and got some really good recommendations.
2026年7月27日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
2026年7月24日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Penny was amazing and her customer…
Penny was amazing and her customer service was top notch 👏
2026年7月24日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We had a wonderful experience at The…
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about the fragrances. Her customer service was so fantastic that it made me want to buy even more. Staff like Penny are a true credit to the store. This will be our one stop shop for perfume and aftershave from now on.
2026年7月21日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Well priced and good delivery service
2026年4月15日
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fabulous service
Fabulous service - great customer service managed to match aftetshare to father favourite one - Penny was great 🩷
2026年7月23日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Abi and Ro at the Perfume Shop in…
Abi and Ro at the Perfume Shop in Aberdeen did a fantastic job helping me select a new fragrance. Couldn't do enough to help me. Just delighted with my new perfume. Thank you!
2026年7月22日
自発的なレビュー
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fast delivery,good price,well done
2026年7月17日
The Perfume Shop - Aberdeen 62 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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