I visited The Perfume Shop in Blackburn and was served by Shenaz. I definitely wasn’t the easiest customer to deal with 😂, but Shenaz was so patient, helpful and professional throughout. Thank yo... もっと見る
企業が回答しました
所在地
所在地を変更Unit 15, Upper Ground Floor, The Mall, BB1 7JQ BLACKBURN, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great experience excellent customer service! Friendly with a smile, gave me a lot of recommendations for a my wife’s present, got served by Shenaz. I will definitely be coming back to this store t... もっと見る
企業が回答しました
Asma has a lovely personality and completely guided me through many different discounts and brands wholeheartedly to understand my taste. She has amazing customer service and was ready to support and... もっと見る
企業が回答しました
Top notch service by Shenaz. I walked in with my kids to get just one perfume (Armani code), but I ended up getting two others in addition. Warm, accommodating and professional staff.
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
連絡先
Unit 15, Upper Ground Floor, The Mall, BB1 7JQ, BLACKBURN, 英国
4.9
優良
285件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The perfume shop is our go to place to…
The perfume shop is our go to place to shop the staff are brilliant but today Asma was fab! Excellent customer service lovely woman too.
2026年6月15日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service offered by shehnaz
The customer service offered buly shehnaz was awesome. She was so respectful and polite. It was an amazing experience.
2026年6月14日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
“Shenaz is the best
“Shenaz is the best! I keep coming back to this store because of her excellent service. She is always friendly, helpful, and professional. Highly recommended!”
2026年6月13日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackburn 186 からの回答
Hello Tatsiana,
Thank you for your review, I am very sorry to hear about the issue with your recent order and completely understand how disappointing it must have been to receive the incorrect fragrance.
I have looked into this for you and in order for us to resolve this as quickly as possible, we would kindly ask that you contact our Customer Service team with 3 or more clear images of what you have received. This will allow us to fully investigate and put this right for you as soon as possible.
We sincerely apologise for the inconvenience caused and appreciate your patience while we work to resolve this for you.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Shenaz
Amazing customer service from Shenaz, really nice and friendly.. helpful. Would defo recommend:)
2026年6月13日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was happy with the support i received…
I was happy with the support i received Sam has been really polite and helpful. Will definitely come back again.
2026年6月12日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Eileen was fantastic
Eileen was fantastic! She was very patient and helpful. Great customer service!!
2026年6月12日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent lady behaviour 👏 and price…
Excellent lady behaviour 👏 and price are good 👍🏻
2026年6月12日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Asma was very helpful in helping me find a gift for my friend. She presented great customer service and was very friendly. I would recommend her to another friend and anyone who is looking to get a gift for their friends or family.
2026年6月12日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service would recommend to…
Very good service would recommend to anyone to go in store and see Asma for any recommendations would come again
2026年6月12日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma served me today
Asma served me today! Helped me choose two perfumes for my parents and was very sweet and helpful!
2026年6月10日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Asma was very helpful
Asma was very helpful, she helped me out a lot and chose the perfect perfumes for me. She’s alwyas made my trip good and helpful.
2026年6月9日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sam was amazing she helped us choose…
Sam was amazing she helped us choose and was very helpful
2026年6月7日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always the best customer service when…
Always the best customer service when coming to perfume shop. Thank you to shenaz for your assistance to find the perfect scent. Such a lovely place for high quality perfumes.
2026年6月6日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Saw Shenaz in Blackburn store today
Saw Shenaz in Blackburn store today. Super helpful fantastic customer service with a lovely smile. Thank you
2026年6月5日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shenaz was amazing
Shenaz was amazing!
Very helpful, informative & just all round wonderful - nothing was too much to ask.. & an absolute credit to The Perfume Shop.
Thank you Shenaz
2026年6月4日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was really good
Customer service was really good. Our server Asma was really helpful and lovely to speak to
2026年6月3日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience
Very welcoming and helpful with quick service and very good customer service from Asma
2026年6月3日
自発的なレビュー
The Perfume Shop - Blackburn 186 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。