Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
企業が回答しました
所在地
所在地を変更Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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レビュアーのコメントを見てみましょう
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... もっと見る
企業が回答しました
Friendly sales assistant who helped me exchange a perfume.
企業が回答しました
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, 英国
4.9
優良
244件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Fantastic service and great product at…
Fantastic service and great product at great price. Tracey was a great help.
2026年2月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service from Tracey at the…
Fabulous service from Tracey at the Blackpool store xx thank you xx
2026年2月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amanda is one of the best staff!
Amanda is one of the best staff!
She always looks after the customers!
Love her!❤️
2026年2月27日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dan at Blackpool perfume shop and…
Dan at Blackpool perfume shop and colleagues were super friendly and helpful and polite. Gave me discount and reward card. Lovely experience thank you
2026年2月27日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the perfume shop in Blackpool…
I visited the perfume shop in Blackpool today (15th February) and was served by the lovely Charlotte. She was very knowledgeable and helpful and even persuaded me to treat myself to the 100ml bottle🙈 amazing service and prices will come again xx
2026年2月15日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited on valentines and got amazing…
Visited on valentines and got amazing service all looked gorgeous in there red uniform dressed up for valentines and Tracey was lovely such a pleasure!
2026年2月14日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great prices and choice and arrived on…
Great prices and choice and arrived on time Brilliant service
Thank you 😊
2026年2月6日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Obviously pressed the wrong button…
Obviously pressed the wrong button instead of click and collect so this created some confusion. Took my order to the Blackpool store in Houndshill and a wonder lady called Tracy managed everything for me. Fab service will definitely use this store again.
2026年2月12日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tracy was very helpful today on the…
Tracy was very helpful today on the hound hill store no waiting around and great customer service thank you
2026年2月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely brilliant
Absolutely brilliant. Customer service was fantastic from start to finish, offered recommendations and gave me plenty of time to sample options. Cant fault it at all. Thankyou!
2026年2月9日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Annie brilliant…
Excellent service from Annie brilliant helped me and so nice
2026年1月30日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a lovely member of staff
Visited Perfume Shop at Boundary Mill on Wednesday they ordered an after shave to be delivered to my home in Blackpool. Quickly delivered on Friday. Unfortunately one of the fragrances was wrong, so I went to the branch in Blackpool with my receipt and the product concerned. The Young lady Magda was so helpful they had the one I wanted in stock and exchanged it. Not only was she helpful but also so polite and served me and my wife with a smile. She is a credit to your company Perfume Shop.
2026年1月31日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady tried to find the perfume I…
The lady tried to find the perfume I wanted and then when they had not got it she ordered from the warehouse it arrived the following day
2026年1月19日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Bell the sales assistant went above and…
Bell the sales assistant went above and beyond helping us. She’s a star!
2026年1月3日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
staff always great very helpful great…
staff always great very helpful great people skills all work hard :)
2025年12月17日
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Bella was amazing
Bella was amazing, she really made the experience so smooth for us, 5 stars!
2025年12月23日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Today I was served by Tracy in…
Today I was served by Tracy in Blackpool perfume shop.Tracy was so very helpful and understanding regarding my query about double payment on my Recent purchase and gave me a full Refund.Tracy is a wonderful person and so friendly. Thank you Tracy and have a lovely Christmas.
2025年12月22日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
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