Had excellent service off Tracey in your blackpool houndshill store, we will be back next time were up here, very knowledgeable in her work.
企業が回答しました
所在地
所在地を変更Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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Annie helped my husband and I buy some Chanel no5 Eau de toilette perfume. She was so professional, obliging and accommodating! Thankyou so much Annie, we will definitely be back!
企業が回答しました
Friendly sales assistant who helped me exchange a perfume.
企業が回答しました
Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer ser... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, 英国
5.0
優良
258件のレビュー
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Had excellent service off Tracey in…
Had excellent service off Tracey in your blackpool houndshill store, we will be back next time were up here, very knowledgeable in her work.
2026年8月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thankyou Annie
Annie helped my husband and I buy some Chanel no5 Eau de toilette perfume. She was so professional, obliging and accommodating! Thankyou so much Annie, we will definitely be back!
2026年8月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The young ladies Donna was very…
The young ladies Donna was very helpfulto us she could not Do enough
2026年8月21日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service
Donna explained how there is an added product with the coco Chanel refills
Brilliant idea for your handbag
Love visiting the Blackpool store
2026年8月18日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Magda - Blackpool
Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer service. She made some good recommendations to try find the right gift for my mum. She made her day that little bit extra special. Thank you Magda.
2026年8月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The sales assistant Bella (at…
The sales assistant Bella (at Blackpool) was great and went above and beyond for us.
First by letting us smell as many perfumes as we wanted to. And making good suggestions about perfumes we might like.
Then helping me order one on line to be sent to my address.
And finally phoning me up to tell me that I had left my debit card on the counter.
All in all, she was wonderful.
2026年8月1日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visiting Blackpool I decided to do a…
Visiting Blackpool I decided to do a bit of retail therapy and came across the perfume shop in the Hounds Hill perfume shop. I was served by Lizzy who was extremely helpful in choosing the right perfumes. I found her very friendly and appreciative all her help. Thank you Lizzy I will certainly buy again from this store.
2026年8月2日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service, good price, quick delivery. The shop didn’t have the size of perfume I wanted so the assistant checked availability and arranged free delivery to my home address via Royal Mail. Ordered on Friday delivered on Monday.
2026年8月1日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amanda was super helpful and couldn't…
Amanda was super helpful and couldn't do enough for me. If you are looking for a present for someone or even yourself then Amanda is the lady who can get you sorted.
2026年8月4日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent help from staff member Tracy…
Excellent help from staff member Tracy who went above and beyond to help me choose my wife's birthday present today she's an absolute credit to the company I will most definitely be back.
2026年8月4日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shop assistant was amazing and very…
Shop assistant was amazing and very helpful. Perfume arrived on speedily next day delivery.
2026年7月28日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Pleasant and friendly staff
Pleasant and friendly staff. Just lost my husband and made me feel really at ease. Thank you ladies x Perfume arrived the next day from ordering.
2026年7月28日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic customer service from Tracey…
Fantastic customer service from Tracey really helped. Great personality and lots of choices and even gift wrapped it for us. ILL BE BACK
2026年8月1日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
great service
Came in the other day and was served by Belle. She was great. So friendly and attentive, i left with exactly what i needed. Will be coming back!!
2026年7月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really great shopping experience
Really great shopping experience, Amanda was fantastic and so helpful.
2026年7月29日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
I always come to this shop and the girls always spend so much time with me helping me. Fantastic service always .
Especially Anne Marie, Tracey, Donna and Bella
2026年7月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Magda was super helpful today
Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon.
Such a lovely experience.
2026年7月26日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent friendly service today
Excellent friendly service today. Very knowledgeable and helpful with suggestions.
2026年7月24日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant service
Brilliant service. Nafisa was excellent, friendly and professional.
2026年7月22日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Donna and Bella were superb
Donna and Bella were superb. Went above and beyond to get me what I needed. They truly are the best in the business!
2026年7月21日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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