Friendly sales assistant who helped me exchange a perfume.
企業が回答しました
所在地
所在地を変更Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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レビュアーのコメントを見てみましょう
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... もっと見る
企業が回答しました
I was served by Jo at the Houndshill Centre,Blackpool and she was so helpful. She explained the deals what was on. Wrapped my perfume and ask if I needed the personal wrapping. It was a 50th so for a... もっと見る
企業が回答しました
Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 st... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, 英国
5.0
優良
267件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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Ive come today to buy some perfume and…
Ive come today to buy some perfume and wasn’t sure what to get - Magda helped me out and wrapped it all up. Thank you Magda for your help! My favourite shop!!!!
2026年10月16日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi Leon,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I was served by Jo at the Houndshill…
I was served by Jo at the Houndshill Centre,Blackpool and she was so helpful. She explained the deals what was on. Wrapped my perfume and ask if I needed the personal wrapping. It was a 50th so for a little extra I had the ribbon with my message on. Brilliant service.
2026年10月2日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello Jean,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent
The service, help the sample testing to wrapping and personalising the ribbon out standing service very happy customer
2026年9月17日
The Perfume Shop - Blackpool 61 からの回答
Hi June,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello Mike,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello Mary,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
Amazing customer service from Lizzy…
Amazing customer service from start to finish with Lizzy!! Very helpful as we couldn’t decide on a Marc Jacob’s scent for my partners birthday and she found the perfect one for her! I also wanted to try out a new fragrance for myself.. she put me onto the new PRADA paradigme le parfum and oh my word it’s amazing!! She certainly knows her fragrance’s!! :)
She even slipped me a mini tester bottle for me to take home!! I can’t thank her enough for her service at the perfume shop.
Thanks Lizzy :)
(We will be back!)
2026年9月17日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello Dan,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Tracey was truly wonderful helpful and…
Tracey was truly wonderful helpful and signed me up with a VIP card and gift wrapped it for Alziemer syndrome. Will be bk deffo
2026年9月18日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi Sara,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Dior perfume purefum purchase
Purchasing the purefum on the app was very quick and easy. The staff at the blackpool store were i collected it from were super friendly and helpful 5 star all round
2026年9月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello Paul,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Rhianna at the Blackpool store in…
Rhianna at the Blackpool store in houndshill shopping centre was really helpful. She took time to weigh up some options for me, compared a gift set price etc and it worked out best for me to get the 100ml bottle of what I wanted vs 30ml so her helping me got a better sale.
She wasn’t pushy though and was really easy to talk to. Would definitely go back to her agaun
2026年9月5日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Had excellent service off Tracey in…
Had excellent service off Tracey in your blackpool houndshill store, we will be back next time were up here, very knowledgeable in her work.
2026年8月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thankyou Annie
Annie helped my husband and I buy some Chanel no5 Eau de toilette perfume. She was so professional, obliging and accommodating! Thankyou so much Annie, we will definitely be back!
2026年8月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The young ladies Donna was very…
The young ladies Donna was very helpfulto us she could not Do enough
2026年8月21日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service
Donna explained how there is an added product with the coco Chanel refills
Brilliant idea for your handbag
Love visiting the Blackpool store
2026年8月18日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Magda - Blackpool
Came in today for my mums birthday. Was helped by a young woman called Magda. I have to say what a wonderful woman. She was patient with us, kind, polite, couldn’t have asked for a better customer service. She made some good recommendations to try find the right gift for my mum. She made her day that little bit extra special. Thank you Magda.
2026年8月11日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The sales assistant Bella (at…
The sales assistant Bella (at Blackpool) was great and went above and beyond for us.
First by letting us smell as many perfumes as we wanted to. And making good suggestions about perfumes we might like.
Then helping me order one on line to be sent to my address.
And finally phoning me up to tell me that I had left my debit card on the counter.
All in all, she was wonderful.
2026年8月1日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visiting Blackpool I decided to do a…
Visiting Blackpool I decided to do a bit of retail therapy and came across the perfume shop in the Hounds Hill perfume shop. I was served by Lizzy who was extremely helpful in choosing the right perfumes. I found her very friendly and appreciative all her help. Thank you Lizzy I will certainly buy again from this store.
2026年8月2日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service, good price, quick delivery. The shop didn’t have the size of perfume I wanted so the assistant checked availability and arranged free delivery to my home address via Royal Mail. Ordered on Friday delivered on Monday.
2026年8月1日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amanda was super helpful and couldn't…
Amanda was super helpful and couldn't do enough for me. If you are looking for a present for someone or even yourself then Amanda is the lady who can get you sorted.
2026年8月4日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent help from staff member Tracy…
Excellent help from staff member Tracy who went above and beyond to help me choose my wife's birthday present today she's an absolute credit to the company I will most definitely be back.
2026年8月4日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shop assistant was amazing and very…
Shop assistant was amazing and very helpful. Perfume arrived on speedily next day delivery.
2026年7月28日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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