Friendly sales assistant who helped me exchange a perfume.
企業が回答しました
所在地
所在地を変更Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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レビュアーのコメントを見てみましょう
We came here, to buy birthday and Christmas presents, We was served by magda, very polite,young Lady, She was very informative when asking her lots of questions, She wrapped the gifts up for us,... もっと見る
企業が回答しました
I was served by Jo at the Houndshill Centre,Blackpool and she was so helpful. She explained the deals what was on. Wrapped my perfume and ask if I needed the personal wrapping. It was a 50th so for a... もっと見る
企業が回答しました
Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 st... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, 英国
5.0
優良
267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My visit here was nothing less than…
My visit here was nothing less than perfect! I was served by Donna, her customer service was second to none. I would pay just for the experience! She was kind, caring and extremely helpful! I have zero knowledge about perfumes and she managed to identify them with only an explanation of the bottle!!! Would 100% would reccomend
2025年8月7日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Thank you Tracey & her team in…
Thank you Tracey & her team in Blackpool Houndshill for their fabulous customer service today - very much appreciated!
2025年8月2日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The Perfume Shop - Blackpool 61 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
We visited the perfume shop today in…
We visited the perfume shop today in Blackpool and was served by a lovely lady called Tracey. She was very helpful, excellent customer service skills and is a credit to your company. Will definitely be visiting again in the near future
2025年7月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Great summer deals
Great summer deals. Legit shop and processes orders very fast for click and collect.
2025年6月6日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I want to appreciate donna for good…
I want to appreciate donna for good customer service, she made me feel welcome, her personality is so welcoming and didn’t feel like leaving, would always come back for sure to buy more.
2025年7月20日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The young lady
The young lady
Who served
Me in the shop was
Extremely helpful and couldn’t do enough for me
Highly recommended
2025年7月8日
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Had great experience with magda service…
Had great experience with magda service great very helpful all the girls was amazing.
2025年7月14日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Went into the Blackpool store today and…
Went into the Blackpool store today and was served by Tracey who provided me with excellent first class service. She was very knowledgeable and gave me quite a few samples to try and went away feeling happy,
2025年7月12日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Pleasant experience
Member of staff very helpful with helping me choose perfume for my granddaughter.
2025年7月7日
The Perfume Shop - Blackpool 61 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Excellent customer service
Made an impulse purchase at the Blackpool store and found the product really didn’t suit me. Took it back a couple of days later and they couldn’t have been more helpful. Exchanged the item with no fuss at all.
2025年7月11日
自発的なレビュー
It was quick and excellent service
It was quick and excellent service. Thank you.”Well Leased
2025年6月26日
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Excellent friendly professional service…
Excellent friendly professional service as always from Tracey.
2025年7月7日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Brilliant service
Very helpful and will definitely be going back and recommending the shop and staff
2025年6月26日
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Excellent advice and service from…
Excellent advice and service from Tracey. (Think that was your name). 5 star service from start to finish will certainly be back. Thank you.
2025年6月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Tracey in the Blackpool houndshill shopping centre was amazing. Very helpful, knows her brands. Really cheerful and helpful. Go see her.
Tracey in Blackpool
2025年6月27日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Lizzie went above and beyond to make…
Lizzie went above and beyond to make sure I got the perfume when it was out of stock
2025年6月16日
The Perfume Shop - Blackpool 61 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Had a lovely shopping experience at the…
Had a lovely shopping experience at the Blackpool Branch. Tracey was extremely helpful, assisting in our purchase of a gift. Overall lovely shopping experience.
2025年6月14日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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