Jade at The Perfume Shop was excellent. She offered good advice and her customer service was really professional. She gift wrapped the bottles for us as well as providing an excellent service
企業が回答しました
所在地
所在地を変更Unit 15a, Ground Floor Mall, The Market Place, BL1 2AL BOLTON, GB
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I came in for a specific product that unfortunately wasn’t in stock, however this was no bother as ordering it into store was swift and hassle free. I ordered on a Saturday and it was available the fo... もっと見る
企業が回答しました
First time went to perfume shop,the lady in the shop was very nice and helpful. She was very kind and was giving good customer service.
企業が回答しました
Brilliant service from start to finish, especially thanks to Jade Sharples. She made everything easy to understand, even for someone who isn’t super technical, and kept me fully informed throughout th... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 15a, Ground Floor Mall, The Market Place, BL1 2AL, BOLTON, 英国
4.9
優良
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Maryam served us at Bolton the perfume…
Maryam served us at Bolton the perfume shop. 10/10 service! Definitely recommend.
2026年2月7日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hasnah very good customer servies…
Hasnah very good customer servies skills and very helpful
2026年1月17日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We have been served with very nice…
We have been served with very nice friendly lady which helped us to decide our parfume . Very happy with Mariam
2026年1月14日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Service was very quick, workers were very sweet and patient. Would recommend their prices
2026年1月11日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recieved my products quicker than I…
Recieved my products quicker than I thought. And am very happy with them
2025年12月14日
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Christmas shopping today
Christmas shopping today, all the staff were lovely and helpful, especially the lady who served me. The aftershaves I bought for my son's were wrapped nicely and the service was fantastic... Lifted my Christmas spirit ✨
2025年12月16日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Brilliant and very helpful staff my…
Brilliant and very helpful staff my fragrance all gift wrapped and ready to go at a very good price
2025年12月15日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Friendly
Friendly, helpful, and very polite, staff. My order arrived, the next day after only ordering it, the day before, in the afternoon. Brilliant service. Great staff.
2025年12月8日
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Hasnah was fantastic.
I had a fantastic experience with Hasnah in the Bolton store. She was so helpful and friendly. I was looking for a new perfume and she had lots of great recommendations. She took time to listen to what I liked and found some perfect choices for me to try. She had a range of price points and also pointed out the current discounts available on selected brands. She went above and beyond. We ended up buying the perfume that day thanks to her assistance. She is a credit to the company. Really pleased with the overall range and prices in store. Friendly staff that can’t be beaten.
2025年11月16日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
It came really fast and it was good…
It came really fast and it was good price for the perfume I got
2025年10月31日
The Perfume Shop - Bolton 188 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Bolton 188 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I was happy with the delivery it was…
I was happy with the delivery it was quick and had a great customer experience in the shop
2025年10月16日
The Perfume Shop - Bolton 188 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Authentic perfumes
2025年7月10日
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.
The Perfume Shop.
Great perfumes at very competitive…
Great perfumes at very competitive prices. Excellent service at my Bolton branch and if I can't find anything I want at the local store. There is always an option to have it delivered at my door promptly.
Can't ask for anything better.
2025年9月2日
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your lovely review!
The Perfume Shop
Great Service from Sharon & Megan
Great Service from Sharon & Megan, I always come in for mr Travalos, very helpful 😆
2025年8月26日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
very nice staff :)
2025年8月24日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great service and help served by Megan…
Great service and help served by Megan in Bolton today! Thank you :)
2025年8月13日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Excellent customer service and very…
Excellent customer service and very helpful and kind
2025年8月9日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Sharon always looks after me along with…
Sharon always looks after me along with all the other girls in store , my loyalty to perfume shop is because the staff are great and always show me different things .
Brilliant shop in Bolton and fantastic deal.
2025年8月3日
自発的なレビュー
The Perfume Shop - Bolton 188 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
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