Went in today and was assisted by Jack. What a great asset. He was very helpful and his recommemdations were great. Excellent customer service which should be recognised by the company.
企業が回答しました
所在地
所在地を変更Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
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Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... もっと見る
企業が回答しました
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... もっと見る
企業が回答しました
Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, 英国
4.8
優良
95件のレビュー
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The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great assistance by Jack
Went in today and was assisted by Jack. What a great asset. He was very helpful and his recommemdations were great. Excellent customer service which should be recognised by the company.
2026年8月13日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Paula your fantastic 29/7/26
I came up to Bromley shopping today so I was in the glades shopping centre looking for aftershave for my self where I came across this very nice most helpful young lady Paula where she took the time as I thought I had aproblem with my app from the level of service I got from this young lady I got two lots of aftershave first was yvessaintlaurent 100mil and the second was million elixir parfum both was served with a smile very polite a most pleasant customer shopping experience today in my view this young lady needs to be told what agreat job she is doing with the high level of service that she gives 1000/1000 stars love mr cheeky in Kent Glen Xx 29/7/26
2026年7月29日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Myself and my Fiancé were shopping for…
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our money and putting trust in his options. 10/10 customer care and great result!
2026年7月18日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
excellent customer service & friendly…
excellent customer service & friendly staff. Kemi was very polite and helpful
2026年7月16日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service by Harvey and Vicky
Great service by Harvey and Vicky. Helped me find a great fragrance for my husband’s birthday. Thank you :)
2026年7月16日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paula and vikki unbelievable service!!
Paula and vikki unbelievable service!!! Best perfume shop in Bromley
2026年7月14日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
BROMLEY STORE amazing service
Paula was amazing so helpful in helping me choose a aftershave for my husbands birthday all the staff are lovely
2026年7月12日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Harvey one of the staff,he helped us…
Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely will come back again to buy perfume in this shop. Harvey keep up the good work!💖
2026年7月11日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 service lovely fella sorted us…
10/10 service lovely fella sorted us out amazing service every time
2026年7月11日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to to my local branch in Bromley…
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop gave me the wrong info. But, 2 lovely people, Jack & Paula bent over backwards to help the situation successfully. They sorted a refund out as what I had brought on-line was exclusive on-line only. They were so lovely and so helpful. From now on I'll only ever go the physical shop.
2026年7月9日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
fantastic service from paula
fantastic service from paula, couldn’t recommend this store enough always a great experience
2026年7月9日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Bromley branch today and as…
Visited the Bromley branch today and as always amazing service the team are so helpful especially Jack...what an absolute star!!!
2026年7月9日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service by Harvey!
Excellent customer service by Harvey!! Tailored support & made our choices easy especially whilst shopping with a toddler! thank you 😊
2026年7月8日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Every visit is pure joy and experience
Everytime I walk in, im graced with a joyous hello and if I’d need any help.
Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragrances to fit my personality and vibe.
2026年7月8日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Ruby today she was so…
I was served by Ruby today she was so lovely, helpful and professional. Great customer service.
2026年7月6日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Service was amazing
Just went in there and got served by a very nice women called kemi very nice patient girl while I was asking about the perfumes and then when I bought one got a gift such as a bag for the gym and some testers thank you so much for being so nice
2026年7月3日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Happy with my purchase
I went into the perfume shop in The Glades Bromley to buy two fragrances I had in mind. One of them was not available but Rahman suggested a similar one and asked if I wanted to smell it. I ended up buying that instead and I am really pleased with it. Rahman was friendly and helpful and took the time to answer a couple of questions I had. She knew what she was talking about and made it easy for me to decide. Just wanted to leave a thank you for the great service. Rahman was a pleasure to deal with, thanks again.
2026年6月28日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natasha was extremely helpful in…
Natasha was extremely helpful in introducing a range of new possibilities and finding us requested perfumes from the past eg Blue Grass by Elizabeth Arden! And helping us purchase the ideal perfume- Chloe
2026年6月29日
自発的なレビュー
The Perfume Shop - Bromley 7 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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