Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... もっと見る
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所在地
所在地を変更Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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Loved our perfume shop experience even though it was end of day. Diane was fantastic!
企業が回答しました
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
企業が回答しました
Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, 英国
4.9
優良
156件のレビュー
顧客にレビューを依頼しています
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Excellent service from a very…🏆
Excellent service from a very knowledgeable person called Ella. Thank you so much 🙌🏻
2026年8月30日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loved our perfume shop experience even…
Loved our perfume shop experience even though it was end of day. Diane was fantastic!
2026年8月29日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was fab
Amber was fab, friendly and very helpful and knew all her scents and products very well which was great help and a good experience
2026年8月19日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served in the buchanan store by a…
Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
2026年7月27日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
YSL MYSLF
Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain price for Fathers Day. Even so, had an exceptionally friendly and helpful colleague called Harvey assist me, running through all my options and prices from the MYSLF range and I would happily recommend this store to others.
2026年6月19日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Haizley was friendly and very helpful…
Haizley was friendly and very helpful in picking the right perfume, great customer service…
2026年7月22日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visited the shop and wanted to buy…
I visited the shop and wanted to buy something in budget. The lady at the store was really kind and helpful. Thank you Ella for your help amd support..
I will visit the store again.
2026年7月21日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Such a plesent experience in store…
Such a present experience in store today. Diane was super attentive and great at her job!
2026年7月14日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great visit - thanks Lin!
Lin was super helpful & great customer service - even threw in a freebie as I spent over a certain amount. Thanks so much!
2026年7月17日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber and the manager Diane gave us…
Amber and the manager Diane gave us excellent service, very friendly and knowledgeable
2026年6月22日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lin is amazing.👏🏽👏🏽👏🏽
Lin is amazing.👏🏽👏🏽👏🏽
She took her time to help me find the perfect fragrance for a special gift.
2026年6月13日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Diane was extremely helpful with making…
Diane was extremely helpful with making up my mind for right one
2026年6月1日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service
Amazing customer service, Ella was very friendly whilst being very patient with us
2026年5月27日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Glasgow Buchanan Galleries - Harvey is amazing.
I visited the Glasgow Buchanan Galleries store again. And was lucky enough to be served by Harvey again. He is just incredible. The perfume I went in for was out of stock, he checked for me and it’s discontinued. He was great searching for other products for me having recommended Coach Dreams previously which I loved (but is now discontinued) he is just brilliant at listening to customers, knows the products and goes the extra mile every time I am in. He is an incredible asset to your organisation, his customer service skills are second to none and brilliant at his job.
2026年5月21日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the perfume shop Buchanan street quality staff member.
I attended the perfume shop in Buchanan galleries and was served by the lady named Lin. She was excellant in her service and advised me as to what suited me and was cost effective. Staff like that are hard to find and being in customer service myself , she did excellent.
2026年5月2日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by the manager Diane in…
My name is Lesley don't know why it says Claire. I was served by the manager Diane in the shopping mall in glasgow on Saturday 2nd May. Great service from her. I explained what I was looking for and she got me a great deal. Although she didnt have the Mark Jacobs perfume in stock she arranged to have it delivered free to my home. Whilst I was shopping in glasgow later in the day I got an email to say my perfume had been shipped. Great service and a 10 out of 10.
2026年5月2日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella was fantastic
Ella was fantastic. So patient and helpful while I was having a hard time choosing a perfume. She took time to show me lots of options and made the whole experience enjoyable. It was a great service.
2026年4月30日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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