Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... もっと見る
企業が回答しました
所在地
所在地を変更Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had the best service from Diane and Linda at the Buchanan Galleries shop. They were extremely helpful and clearly knew their stuff! Great place to shop and we will definitely be back there. I ha... もっと見る
企業が回答しました
The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
企業が回答しました
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, 英国
4.9
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best service provided by Zahra at…
Best service provided by Zahra at Buchanan Galleries shop , Glasgow.
2025年11月25日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Ella was brilliant from the moment I…
Ella was brilliant from the moment I walked in. She helped guide me to making a choice I felt happy with. Great customer service really appreciate it.
2025年11月18日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
All the lady’s in the shop were very…
All the lady’s in the shop were very helpful amber was the one who took my order has great customer service kindly wrapped my gifts perfectly
2025年11月1日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Thanks Niamh for the beautiful service👍
2025年10月30日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
Went to get gift and Lin provided great customer service. Quick and easy. Very happy with my purchase
2025年10月12日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
From start to finish really good
From start to finish really good service. Nieve that served me was very helpful and is an absolute credit to the company. That was in Buchanan galleries store.
2025年10月11日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Manager is fantasic
Diane was absolutely fantastic with her service amd knowledge of products. Her manner was extremely friendly and helpful. Will definitely be back to this store in future for 5 star service
2025年10月4日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Diane was very helpful I knew nothing…
Diane was very helpful I knew nothing and she helped walk me through my options and pick the right scent
2025年10月3日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Great staff
I came today to get a few perfumes and the young lady there was an absolute delight. Lauren was very patient with me while helping me choose the scents that I liked and made my whole experience happy. I'll be sure to come again to this branch just for the experience again.
2025年9月29日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Amazing customer service from Harley
Amazing customer service from Harley, helped us to find a birthday gift and went over and above! Will definitely be back.
2025年9月28日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
The team in there are lovely
The team in there are lovely! Dianne helped us out picking a perfume, she was so helpful and kind!
2025年9月25日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Diane was lovely with great customer…
Diane was lovely with great customer service with a smile and made my daughter smile with our purchases
2025年9月25日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。