I had a wonderful experience at The Perfume Shop in Bradford. Tia served us and provided excellent customer service. She was very friendly, polite, helpful, and knowledgeable about the perfumes. She m... もっと見る
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所在地
所在地を変更75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... もっと見る
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The service was charming and sublime. Promptly too. Thank you so much indeed Donna for the thankless job especially the token and shopping card which was registered for me
企業が回答しました
Maryam give me lovely customer service and she was really kind with me thank you for your help
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, 英国
5.0
優良
547件のレビュー
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Excellent customer service from Maryam
Excellent customer service from Maryam, she was very helpful - Imran Ali
2026年9月21日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello Imran,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Jamie at the Burnley Store, amazing
Jamie at the Burnley Store was fantastic! Thank you for your incredible support.
2026年9月16日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello Renzo,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I would definately use the shop again…
I would definately use the shop again Danielle the shop assistant was very helpful and couldn’t do enough fir me she was brilliant
2026年9月15日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello Julie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Fantastic customer service from Georgia in Burnley…
I was served by Georgia in Burnley branch and the service was brilliant. Georgia was friendly, very helpful and knowledgeable. Georgias lovely attitude and overall standard of customer service really stood out and I would not hesitate to return when buying a new fragrance.
2026年9月11日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hi Amy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really nice people
Really nice people
Never smells bad in there
Have all the cologne you need
2026年9月13日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello James,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very helpful.
2026年9月8日
The Perfume Shop - Burnley 302 からの回答
Hello James,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The young lady who served me
The young lady who served me, Georgia, was extremely helpful and knowledgeable. She helped me make a choice of perfumes and to try new ones.
2026年9月11日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello Marjorie,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I went in today for a refill
I went in today for a refill ! And came out with a Georgeous new perfume that i would never have tried if jade had not introduced me to it. I just mentioned the types of fragrances that appeal to me and she pulled out a few that I liked. So basically just to say great service from Jade.
2026年9月9日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello Judith,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Served by imma and maryam
Served by imma and maryam, great customer service, really helpful and quick, happy with the overall experience, will be coming back here 😊
2026年9月5日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hi Benjy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
A girl call Georgia assisted me today…
A girl call Georgia assisted me today very well she suggested me very good and long lasting perfumes for my father she was so kind and lovely. It was great experience because of Georgia.
2026年9月2日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Served by Danielle
Served by Danielle, fantastic customer service, friendly, very helpful and knowledgable around perfumes.
2026年9月1日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I can’t recommend the Burnley store…
I can’t recommend the Burnley store enough! We had a fantastic experience from the moment we walked in, largely thanks to Jamie. He was incredibly attentive, patient, and went above and beyond to make sure we were completely taken care of. Outstanding service!
2026年9月1日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Tallulah a very nice young…
Served by Tallulah a very nice young girl who was helpful throughout. Could t ask for better service.
2026年8月28日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant Sevice
Jamie was fantastic, I knew what perfum i wanted but could remember the name, he knew immediately. Really friendly service!
2026年8月28日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amina helped me pick out a lovely…
Amina helped me pick out a lovely perfume for my husbands birthday and was patient when I was undecided and gave me advice when needed. All the staff were super lovely and would come back here when wanting perfume in the future
2026年8月30日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nipped into the store to get a birthday…
Nipped into the store to get a birthday gift for a friend. Both Georgia and Jamie were very welcoming and helpful and they helped pick out the perfect gift. Very happy with the customer service.
2026年8月29日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10 star service
Popped in today to treat myself Georgia was very helpful. Friendly knowledgeable and extremely nice. It was a pleasure to deal with her
2026年8月28日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today went in the shop I greeted by…jamie
Today went in the shop I greeted by Jamie and he was very helpful and kind. Great experience
2026年8月28日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff
Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good laugh and they were charm themselves, nothing too much trouble, brilliant rap ore and came away so happy’ we’ll be back to see them soon, 10 /10 girls!!!!!
2026年8月26日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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