Went into your Camberley store but didnt have what I wanted in stock, the assistant said she could order it for me and have it delivered it to my home address. She also checked I was to make sure I h... もっと見る
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所在地
所在地を変更13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW CAMBERLEY, GB
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I walked into the Camberley shop and was greeted by three really smiley faces. Sophie, Alex & Suzanne were really welcoming, friendly & helpful. I had been having lots of problems signing into my onli... もっと見る
企業が回答しました
Fantastic customer service
企業が回答しました
Marie was excellent really helped me today put a nice his and her gift set together and packed the gifts beautifully ready to present. She also showed me some lovely perfumes which I will get on our n... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW, CAMBERLEY, 英国
4.6
優良
24件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Camberley Store
Went into your Camberley store but didnt have what I wanted in stock, the assistant said she could order it for me and have it delivered it to my home address. She also checked I was to make sure I had a loyalty card and got free delivery.
Highly recommend and will shop again soon
2026年4月29日
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good shop priced good and very…
Very good shop priced good and very good customer service always have deals on ⭐️⭐️⭐️⭐️⭐️
2026年2月28日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
It was so easy to shop on line and my…
It was so easy to shop on line and my perfume was delivered on time and quickly so I was very impressed with the service I received
2025年12月9日
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The assistant was very helpful and the…
The assistant was very helpful and the perfume she recommended was beautiful. Prices best in the High Street.
2025年12月3日
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Sophie showed excellent customer…
Sophie showed excellent customer service and knowledge in the products - above and beyond which is why we come back every year for both staff gifts and personal!
Thanks again.
2025年12月7日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Exceptional service
Very warm and friendly store. The service I received was exceptional. I would definitely recommend
2025年10月17日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Absolutely brilliant customer service!
2025年10月17日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Marie was excellent really helped me…
Marie was excellent really helped me today put a nice his and her gift set together and packed the gifts beautifully ready to present. She also showed me some lovely perfumes which I will get on our next visit thanks Marie for all your help 5 🌟
2025年9月29日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
The Perfume Shop - Camberley 135 からの回答
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Alex has great product knowledge.
Alex has great product knowledge with a very nice and professional approach to their shop’s customers. He offered a selection of aftershaves and was patient as we deliberated on what to buy. He has an excellent attitude which should take him far in life.
2025年6月28日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Assistant was very helpful in dealing…
Assistant was very helpful in dealing with my request,
Store was out of stock of the perfume I needed, she quickly organised my order and for it to be delivered to my home. Goods were delivered the next day. Excellent service
2025年6月20日
The Perfume Shop - Camberley 135 からの回答
Thank you so much for your review!
The Perfume Shop.
Very helpful and friendly staff.
I walked into the Camberley shop and was greeted by three really smiley faces. Sophie, Alex & Suzanne were really welcoming, friendly & helpful. I had been having lots of problems signing into my online account and they worked on it until it was sorted. Thank you once again.
2025年5月31日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Camberley 135 からの回答
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Alex was amazing
Alex was amazing! He spent so much time with us and letting us smell everything.
2025年5月17日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Thank you for your positive review!
The Perfume Shop.
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
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