Great correspondence from start to finish.Product delivered in great time . Very happy with my experience with the perfume shop.Will use again in the future
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所在地
所在地を変更13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW CAMBERLEY, GB
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Without doubt the shop staff were so helpful and patient. guding me as to have postal delivery etc. Good products at competitive prices really help as well. However the outstanding key point: staff... もっと見る
企業が回答しました
Fantastic customer service
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I walked into the Camberley shop and was greeted by three really smiley faces. Sophie, Alex & Suzanne were really welcoming, friendly & helpful. I had been having lots of problems signing into my onli... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW, CAMBERLEY, 英国
4.6
優良
27件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The Perfume Shop - Camberley 135 からの回答
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Alex was amazing
Alex was amazing! He spent so much time with us and letting us smell everything.
2025年5月17日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Thank you for your positive review!
The Perfume Shop.
The Perfume Shop - Camberley 135 からの回答
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Fantastic Service
Fantastic Service. Sent me message to say my favourite perfume was on a special discount. So I ordered it. Unbelievable price I was so happy! The perfume arrived the next day. I really appreciate your wonderful service.
2025年3月19日
The Perfume Shop - Camberley 135 からの回答
Hello,
We're so glad to hear you had such a positive experience! It's wonderful that you received a notification about the special discount on your favourite perfume. We're thrilled you were happy with the unbelievable price and appreciate you taking the time to share your feedback. We're also happy to hear your perfume arrived the next day. Thank you for your kind words!
Best regards,
Jasmyn
Wedding Perfume Shopping - Perfect Experience!
My friend and I went into the Camberley Perfume Shop this afternoon and had a truly wonderful experience shopping for my wedding perfume. Alex assisted us in trying many different perfumes, he was friendly & clearly had great knowledge and was very patient with me! To top off a wonderful experience, Alex gift wrapped the perfume beautifully and was so attentive that he even picked up on our conversation about a different day-to-day perfume, of which he kindly gave us a free mini version of, as well as a gift to go with my wedding perfume.
I was not expecting such great service & would highly recommend :)
Thanks again Alex!!
2025年2月22日
自発的なレビュー
The Perfume Shop - Camberley 135 からの回答
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great Customer Service in Camberley
The fragrance was out of stock and had to be ordered, the assistant was very helpful and I have received the item.
2025年2月9日
The Perfume Shop - Camberley 135 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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