Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
企業が回答しました
所在地
所在地を変更4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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レビュアーのコメントを見てみましょう
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... もっと見る
企業が回答しました
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... もっと見る
企業が回答しました
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, 英国
4.9
優良
152件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely store experience
I decided to pop into the store today to try out the new Boss scents displayed outside. As I'm a newbie to the perfume "scene", I was unsure of how they compared to other brands. The delightful Aaliya helped me sample a range of brands and to come to a purchase decision. It was lovely to chat to her and her equally friendly colleagues about the scents. As a neurodivegent customer, I felt I'd made the right decision and was comforted by the patience they displayed. I'll definitely shop here again :-)
2025年4月26日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your kind review. We are thrilled to hear that you had a positive experience in our store. It's wonderful to know that you felt comfortable and supported while exploring our fragrance selection. We are proud of our team's commitment to providing excellent customer service and creating a welcoming environment for all.
We are delighted that you found our team to be helpful and patient, especially in assisting you with your fragrance journey. We strive to make our customers feel confident in their purchases and appreciate your feedback on our team's efforts. We look forward to welcoming you back to the store soon.
Many thanks,
Jasmyn
Went to Cardiff TPS today and the…
Went to Cardiff TPS today and the service from the assistant Natasha was second to none,an absolute credit to the company. Will be returning soon.👍
2025年4月24日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Was served by leona
Was served by leona who guided me towards more summer fragrances which was really helpful and was extremely welcoming
2025年4月23日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Leona was able to help you find the perfect summer fragrances. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Great survive
The woman serving me was really friendly and very helpful with finding a new perfume.
2025年4月21日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliya in the Cardiff store
Aaliya in the Cardiff store , was absolutely fantastic, super friendly and so helpful! Absolute credit to your store!
2025年4月19日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lovely staff!
We popped in today at St David’s Cardiff - we didn’t realise they were about to close (sorry!) but the staff were more than happy to help us. Natasha served us and advised on perfumes and aftershaves for our holiday next month and let us try out a few new fragrances. Wonderful experience in store and really great customer service - couldn’t have been more helpful! Thanks again!
2025年4月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Very helpful staff
Very friendly and accommodating staff. Natasha was very helpful, and patient! Lovely experience.
2025年4月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
5 stars . Lovely experience
Was dreading going in as I never know what to buy. Tasha was really helpful and intuitive for selecting the perfumes. Thanks a lot
2025年4月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
elaine was very helpful and nice
elaine was very helpful and nice, had a lovely chat
2025年4月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Very good service and great help to…
Very good service and great help to find the item I want , and gifted wrapped with a free little gift
2025年4月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliyah Cardiff Store
The customer service was fabulous. Went with my kids and found what I was looking for. Would definitely return!
2025年4月17日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Natasha in cardiff st David’s was…
Natasha in cardiff st David’s was amazing helpful, informative, friendly and knowledgable. Really approachable and went above and beyond to ensure we had what we wanted.
2025年4月15日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Excellent service!
Excellent service!! Nothing was too much trouble and useful advice and recommendations made. All done with a friendly smile! Thank you Eilish!
2025年4月15日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliya from the Cardiff shop in St…
Aaliya from the Cardiff shop in St Davids was an absolute gem, give her a raise! She worked within our budget and was able to narrow down exactly what we were after based on the scents we liked. We were shopping for his and her wedding gifts and she was able to pull out pairs from different brands, explain the difference of concentration levels and even helped us decide on gift wrapping when we explained to her we'd be taking the gifts abroad!
She is an absolute asset to the store and a really lovely person. Good knowledge and amazing service, super happy. :)
2025年4月13日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I was met with the up most respect I…
I was met with the up most respect I had a lovely lady with red hair (I do apologise I forgot her name) she was very helpful if helping me find a new perfume to wear 10/10 service
2025年4月14日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Tasha is the greatest person I’ve ever…
Tasha is the greatest person I’ve ever met, god bless that sweet lady. I’ve never had a better experience than before today she’s Has genuinely made me relook at life and be incredibly grateful towards everyone and everything. Thank you rasha
2025年4月10日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Love the perfume very quick on Delivery
Never used you before which thro you guys was false order my item come the next day Thank you for the very quick Delivery
2025年3月5日
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I would like to say a huge thank you to…
I would like to say a huge thank you to Aaliya who gave us excellent customer service. She was so friendly and super helpful. She made sure we had the best deal and were really happy with the outcome. We will definitely be visiting again.
2025年3月9日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your kind words about our team. We are thrilled to hear that you had a positive experience and that you were happy with the outcome. We are always striving to provide our customers with the best possible service. We appreciate you taking the time to share your feedback. We look forward to welcoming you back soon.
Many thanks,
Jasmyn
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