Ava, was wonderful. Thank you to her for being so thoughtful and kind helping me choose a new scent for my brother. I was so glad for her help and knowledge on the mens products. I couldn't believe... もっと見る
企業が回答しました
所在地
所在地を変更60 Sylvania Way, Clydebank Shopping Centre, G81 2UA CLYDEBANK, GB
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レビュアーのコメントを見てみましょう
Wow the girls in the shop at Clydebank shopping centre have got to be the best at what they do. Every time I shop there I get treated like a special person 😁 Ava wrapped my shower gel, deodorant a... もっと見る
企業が回答しました
This review is a little late, I made my purchase in the store roughly the end of November 2024. I was looking for the original Gucci aftershave, my dad refuses to wear anything else!!! At the perfum... もっと見る
Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our p... もっと見る
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
60 Sylvania Way, Clydebank Shopping Centre, G81 2UA, CLYDEBANK, 英国
4.9
優良
87件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Went into the Perfume shop in the…
Went into the Perfume shop in the Clydebank shopping centre to buy a birthday gift. The service and cheer I received from Lorraine was absolutely fantastic. Helped me decide and she then beautifully wrapped my purchases. Service like I received from Lorraine , just makes me want to return !!! Top Class .
2026年5月17日
自発的なレビュー
Just purchased perfume for my daughter
Just purchased perfume for my daughter. Amy’s customer service was first class
2026年5月15日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great customer service and my perfume…
Great customer service and my perfume was delivered next day thank you very much
2026年4月28日
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lorraine was very helpful and lovely…
Lorraine was very helpful and lovely helping me pick gift for my wife. Perfect 5 stars
2026年4月13日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are sorting a problem with…
The staff are sorting a problem with perfume gone missing from package they have been very helpful regarding it thank you Clydebank perfume shop
2026年3月12日
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ava, was excellent in everyway.
Ava, was wonderful. Thank you to her for being so thoughtful and kind helping me choose a new scent for my brother. I was so glad for her help and knowledge on the mens products. I couldn't believe that Ava
remembered my name from before, I was happy to know this, it made me feel special. Thank you again Ava for all your help and professional advice on mens scents.
Ps her communication skills are exceptional. I truly enjoyed my experience and her first class customer service to me.
2026年3月10日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just bought perfume for my daughters…
Just bought perfume for my daughters 21st birthday from the perfume shop in Clydebank, I was struggling to use my klarna app to help me pay this in seperate payments, both lorraine and holly that work in the Clydebank store were amazing and very friendly, helpful and patient in helping me with this, I also got a lovely new free sample (small bottle) of the new good girl perfume which I am going to keep for myself 😊as well as my daughters perfume beautifully wrapped :) thank you Lorraine and Holly for making my visit to perfume shop stress free and pleasant today 😊
2026年2月27日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great friendly staff couldn’t be more…
Great friendly staff couldn’t be more helpful, always such a welcoming vibe to the store very clean and presentable, Colette gave me amazing service 10/10
2026年2月27日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service in store so lovely and…
Great service in store so lovely and welcoming and always give the best recommendations when I am always indecisive on what to choose! Thank you for the help :) x
2026年2月26日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by a lovely girl called…
I was served by a lovely girl called Lorraine, she couldn't have done enough for me ,gave some great advise on perfumes and offers and I gave her a good sale and look forward in coming back
2026年2月26日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience!
Hi there , I had a great experience in the Clydebank branch this afternoon. Colette was the server and she was spot on. I got exactly what I wanted and nothing was a problem. Colette was a total asset to the Branch.
2026年2月25日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ava From Clydebank SHOPPING Centre was…
Ava From Clydebank SHOPPING Centre was so knowledgeable and client centred. She quided me patiently through optimal options for my son’s birthday present. Great service. Thank you.
2026年2月12日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Attended the shop to pick up a few…
Attended the shop to pick up a few gifts for Valentines Day and an up coming birthday.
Holly who served me was absolutely brilliant, took time to explain the perfumes.
10/10 :)
2026年2月6日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was given an amazing service by Aimee…
Was given an amazing service by Aimee in the Clydebank store, very friendly😊
2026年2月4日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to perfume shop was served by…
Went to perfume shop was served by aimee and was given a great service
2026年2月4日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wow the girls in the shop at Clydebank…
Wow the girls in the shop at Clydebank shopping centre have got to be the best at what they do. Every time I shop there I get treated like a special person 😁
Ava wrapped my shower gel, deodorant and put them in a special gift bag which I totally appreciated it because it makes my valentine gift look more expensive than it actually was 😁 she didn’t need to do that after all but she did
Amiee sold me my gifts and remembered me that I had money off on my points card, I really like the girls in this shop as they treat me like a friend and I love it lol
2026年2月4日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aimee was really helpful in helping me…
Aimee was really helpful in helping me choose my valentines gift getting me the best offer very happy x
2026年2月4日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, Lorraine was extremely friendly and helpful. Nothing was too much trouble she was patient and very knowledgable in recommending new perfumes. Got a fantastic deal with points card. Would recommend.
2026年2月2日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lorraine and Collette were super…
Lorraine and Collette were super knowledgable and friendly, left with two stunning products and signed up to the rewards system will for sure be back.
2026年2月2日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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