Lorraine is an absolute gem and has made my day! She guided me through the process of sizes and fragrances with a smile. Lovely girl and gift wrapped everything beautifully. Jo was very kind too. 5 s... もっと見る
企業が回答しました
所在地
所在地を変更60 Sylvania Way, Clydebank Shopping Centre, G81 2UA CLYDEBANK, GB
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Went into the Perfume shop in the Clydebank shopping centre to buy a birthday gift. The service and cheer I received from Lorraine was absolutely fantastic. Helped me decide and she then beautifull... もっと見る
企業が回答しました
This review is a little late, I made my purchase in the store roughly the end of November 2024. I was looking for the original Gucci aftershave, my dad refuses to wear anything else!!! At the perfum... もっと見る
Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our p... もっと見る
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
60 Sylvania Way, Clydebank Shopping Centre, G81 2UA, CLYDEBANK, 英国
4.9
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had a great service from Aimee,she went…
Had a great service from Aimee,she went above and beyond and she was very helpful on helping me choose what perfume to get.
2025年4月27日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Fantastic help from Bernie nothing was…
Fantastic help from Bernie nothing was too much bother for her
2025年5月1日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Brilliant service
Went into buy 1 perfume for my granddaughter, and end up buying 3 the assistant Ava telling me the store had 20% offer she was polite and friendly and very helpful ,thankyou
2025年4月19日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Fantastic level of service
Fantastic level of service
Collette went above and beyond to ensure that i got the product that was best for me
I will defo return to this store
2025年4月17日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Great experience in clydebank…
Had a great experience in the clydebank branch with bernie today
I was looking at 2 different perfumes
Bernie was very helpful, gave me some testers, let me try both, priced different sizes for me
In the end i bought both perfumes very happy with my purchases and the service was great!
2025年4月12日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Bernie in Clydebank store was super…
Bernie in Clydebank store was super helpful has great customer service skills will definitely be back xxxx got free gift with new launch of Vivo new aftershave so mega chuffed with that xxx
2025年4月12日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Went in2 perfume shop
Went in2 perfume shop, only place a purchase my perfume, love sales the staff is 1 best av ever experienced as far as helping you with discounts very welcoming helpful, Collette was sales assistant today what a gem woman
2025年4月10日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your kind words! We're thrilled to hear about your positive experience and that you found the perfect perfume. We appreciate you recognising the exceptional service provided by our sales team, especially Collette's welcoming and helpful approach.
Many thanks,
Jasmyn
Great experience
Great experience , staff let me know discounts available and all round service was great
2025年4月9日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
The members of staff were so helpful…
The members of staff were so helpful and friendly. And helped me decide on what new perfume to purchase. Great customer service
2025年4月9日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your kind review! We are thrilled to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that our team was able to help you find the perfect new perfume.
Best regards,
Jasmyn
Great experience
Great experience with lovely and knowledgeable staff. Really like to help and make sure you get what you need!
2025年4月8日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your kind words! We are thrilled to hear you had a positive experience with our team. We strive to create a welcoming and helpful environment for our customers and we appreciate your kind words.
Many thanks,
Jasmyn
The Perfume Shop - Clydebank 116 からの回答
Hello,
We're so glad to hear about your positive experience. We appreciate you taking the time to share your feedback. We're proud of our team and their commitment to providing excellent customer service.
Best wishes,
Jasmyn
Was in Clydebank and was served by…
Was in Clydebank and was served by Holly she amazing perfect customer service with a smile will definitely be back soon
2025年4月8日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your kind review and for taking the time to share your experience. We're delighted to hear that you received such excellent customer service from Holly. We strive to provide a positive experience for all our customers and we're thrilled that Holly made your visit so enjoyable. We look forward to welcoming you back soon.
Best wishes,
Jasmyn
The customer service was really good
The customer service was really good and holly was very helpful
2025年4月4日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are so happy to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Helpful Staff Member
Very helpful staff member at the Clydebank store when I telephone looking for information.
I ended up ordering online as I live a distance from the store and could not get there in time for the Mother`s Day promotion, but I will be visiting the store in the future.
2025年3月28日
The Perfume Shop - Clydebank 116 からの回答
Hello,
We appreciate you taking the time to share your positive experience. We're delighted to hear that our staff member at the Clydebank store was helpful and provided you with the information you needed. We understand that you were unable to visit the store in time for the Mother's Day promotion, but we're happy to hear you'll be visiting in the future. We look forward to welcoming you to the store soon.
Best wishes,
Jasmyn
Sterling Service
Visited the Perfume Shop in Clydebank today..Holly was marvellous and certainly knew her stuff..very helpful as I wasn’t quite sure what I wanted..she talked us through the different fragrances and let us smell them..very professional and friendly
2025年4月1日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Hello,
Thank you for your kind review! We are thrilled to hear that you had such a positive experience at our Perfume Shop in Clydebank. We appreciate you highlighting Holly's expertise and helpfulness. We strive to provide our customers with an enjoyable and informative shopping experience and it's wonderful to know that Holly was able to assist you in finding the perfect perfume.
Many thanks,
Jasmyn
Ladies Day Out!
Fabulous staff in this shop, Karen and her assistant made our day out very special. They gift wrapped all the purchases, gift bagged and gave us all our special extras that were complimentary to our purchases. We also received a couple of samples. Will definitely come back. Made plenty time for us, discussed different perfumes and special offers that were available to us with certain fragrances! Well done girls. Pleasure shopping with you! Thanks 5⭐️
2025年2月19日
自発的なレビュー
Friendly, efficient great value.
Called in to the shop in Clydebank to get an aftershave gift for our son. Holly asked if she could help. She was very attentive. Listened to what we wanted and let us test a few well chosen samples. She offered to gift wrap the gift at no extra cost. We were in and out of the shop in a very short space of time because Holly was efficient ,friendly & listened to what we wanted. Thank you Holly. Keep up the great service.
2025年2月8日
自発的なレビュー
The Perfume Shop - Clydebank 116 からの回答
Thank you for your kind words about your recent visit. We're delighted to hear that you had such a positive experience. It's wonderful to know that you found our team member helpful and that they went above and beyond to assist you. We appreciate you taking the time to share your feedback.
Kind regards,
Sharain
Excellent guidance and assistance from…
Excellent guidance and assistance from Jo in the Clydebank Perfume Shop, I came in looking for something specific and was attended to patiently with care and attention. I ended up leaving the place with 2 very reasonably priced scents I'm really pleased with as well as some inside knowledge in perfumery! Massive thank you to Jo's fellow collegue who was also very helpful with her suggestions too! I would highly recommend a visit to Clydebank Perfume Shop if you're in the market for something specific and need a bit of guidance beyond relying on note breakdowns leading to potential dissapointment which was gladly bypassed for me yesterday! Thank you guys for your time and attention and will definitely return for another visit in the future 😁👍
2025年2月2日
自発的なレビュー
I visited the Clydebank store today and…
I visited the Clydebank store today and was served by Bernie. She was very friendly and helpful. She suggested several options of perfume to try and l selected one. A very successful visit l will definitely visit the store again
2025年1月30日
自発的なレビュー
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