From initially walking into the store, the lady welcomed you, but allowed you to browse. When looking for help, nothing was too much trouble, efficient, knowledgeable and so very helpful.
企業が回答しました
所在地
所在地を変更c/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
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レビュアーのコメントを見てみましょう
First time visiting this perfume shop and we had such a lovely experience. Zak served us and was genuinely so friendly, helpful and patient. He took the time to show us different fragrances and help... もっと見る
企業が回答しました
Excellent customer service by Tracey. I
企業が回答しました
Lydine was amazing helped me choose a wonderful perfume and was super kind because I’m an awkward human Brill customer service Thanks for the Opium ☺️
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, 英国
4.9
優良
501件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent customer service and lovely…
Excellent customer service and lovely staff who go above and beyond! My go to shop for perfume 😌
2026年2月18日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We came for shoping and Natalie the…
We came for shoping and Natalie the lady in store was lovely to us...excellent staff
2026年2月14日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
The young lady in the shop was very helpful and patient finding the perfume that I purchased last time and she even arranged for free delivery to my house. Thank you
2026年2月9日
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was very helpful and
Maryam was very helpful and. Edy polite when I made my purchases today thank you.
2026年2月13日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service
Fantastic customer service from Maryan today, we wanted a present and she gave us multiple testers to try that were similar to aftershave previously bought. Saved an hour of second guessing. 😊
2026年2月13日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Missba
Great customer service from Missba. She was very friendly, and helped me find the scent i needed. Thank you
2026年2月8日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
maryam
was served by a wonderful passionate girl called maryam i believe? suggested very good perfumes and described the notes without being too pushy, exceptional service will definitely be back!!
2026年2月7日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were excellent
Staff were excellent, sorted what i required ordered it for me & they arrived earlier and what I was expecting
2026年1月29日
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outclass service from Mariam she made…
Outclass service from Mariam she made beautiful birthday 🎁 hamper for my brother thank you soo much 😊
2026年2月5日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited today for a birthday present
Visited today for a birthday present - Zak was really helpful and was an excellent gift wrapper
2026年2月4日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Met Tullulah today in your store
Met Tullulah today in your store, she gave me superb advice and acted in a very professional manner. A real asset to The Perfume Shop. Thankyou!
2026年1月30日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tallulah served me today and she was…
Tallulah served me today and she was brilliant the customer service was top notch
2026年1月30日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff
Brilliant staff
Tallulah and Tracey and Zack all so friendly and helpful will definitely call again
2026年1月29日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So welcoming and helpful
Talullah and Zack were amazing ! And extremely helpful and welcoming :) it was much appreciated :)
2026年1月29日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak and Tallulah were super helpful
Zak and Tallulah were super helpful and polite. Helped gift wrap my items and even gave free samples.
2026年1月29日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zak at Boundary Mill
Came in with my daughter and Zak was very helpful and a lovely young man.
2026年1月28日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Service
Needed help picking a gift for my wife, Maryam and Tallulah helped so much when doing this, will definitely be coming back!!!
2026年1月27日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam and Tallulah were very helpful…
Maryam and Tallulah were very helpful and patient today.
2026年1月27日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tallulah
Tallulah,
Absolutely wonderful seller! The perfume is 100% authentic, smells amazing, and was beautifully packaged
2026年1月27日
自発的なレビュー
The Perfume Shop - Colne 356 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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