Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... もっと見る
企業が回答しました
所在地
所在地を変更Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... もっと見る
企業が回答しました
Lee Anne was very friendly and kind.
企業が回答しました
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, 英国
4.9
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful service
Jackie was very helpful! Great, quick service. There was also a personalised gift wrap service!
2025年6月11日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Service with a smile and some ❤️
Visited this store several times and always found the staff extremely helpful. After my visit today I really felt the need to review. Jackie in store went above and beyond to help with my purchases and took the tine to wrap each gift beautifully. Always a pleasure to be served with a helpful friendly smile. Thanks Again 😊 Linda
2025年6月5日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Gd customer service friendly and helpful
Gd customer service friendly and helpful from jannet
2025年6月5日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fame perfume
I went in today to get a bottle of Fame and Janet couldn’t have been more helpful, she was so kind and helpful and even helped me fill out my details for my perfume shop card and was showing me a fancy bottle of fame with a little fur coat. So cute! Janet was so chatty and happy throughout the whole transaction! Such a lovely lady! I’m so happy with my new bottle of perfume
2025年6月2日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
We're so happy to hear that you enjoyed your experience. It's wonderful to know that our team member was so helpful and kind during your visit while you were purchasing your perfume. We appreciate you taking the time to share your positive feedback!
The Perfume Shop
Brilliant customer service from Val…
Brilliant customer service from Val choosing a gift for a friend. She offered to gift wrap and custom ribbon to make it even more special!
2025年5月31日
自発的なレビュー
Served by the wonderful Val nothing is…
Served by the wonderful Val nothing is too much trouble 1st class service went above and beyond for me as always
2025年5月30日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great service with lovely staff!
2025年5月30日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Top service and products!We were served by a friendly and…
We were served by a friendly and knowledgeable colleague. We were able to sample the new Boss fragrance and went on to buy it along with our choice of an additional small bottle filled in store.We opted for gift wrapping and were most impressed with how this was done.Our choice of message was expertly printed on the ribbon.
2025年5月29日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.
Kind regards,
The Perfume Shop
Friendly staff member told me about a…
Friendly staff member told me about a great deal jean paul gaultier thanks Janet
2025年5月29日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Very helpful and patient
Very helpful and patient, ladies know what they are doing and go back every couple months or so
2025年5月28日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Outstanding!
Outstanding!
Ordered online, picked up minutes later, 3 lovely ladies (not sitting down) sorted it out quick smart. Superb!
2025年5月23日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Lovely service
Lovely service, the ladies were very informative and attentive. Thank you again.
2025年5月23日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Cumbernauld 179 からの回答
Thank you for your positive review!
The Perfume Shop.
Went in for a look and Janet and norma…
Went in for a look and Janet and norma helped me out very nice people
2025年5月10日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Thank you for your positive review!
The Perfume Shop.
Fantastic staff
Fantastic staff, really know their stuff. Able to advise and recommend on lots
2025年5月6日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Good people give me options to what I…
Good people give me options to what I like very lovely and recommend to all people
2025年5月5日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
donna was fab she gave us loads of…
donna was fab she gave us loads of different perfumes to try!! thank you <3
2025年5月2日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Jacqui was extremely helpful
Jacqui was extremely helpful, great service and very polite
2025年5月2日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
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