Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... もっと見る
企業が回答しました
所在地
所在地を変更Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... もっと見る
企業が回答しました
Lee Anne was very friendly and kind.
企業が回答しました
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, 英国
4.9
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable. No rush. Beautiful presentation and gift wrapped
2025年4月29日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Great staff and very helpful.
2025年4月29日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great service from val goes over …
Great service from val goes over and above to help out definitely use again
2025年4月28日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Staff are lovely helped me pick…
Staff are lovely helped me pick fabulous perfumes credit to company
2025年4月26日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Janet was amazing and always is..
Janet was amazing and always is..
She's got a great customer relation and a big smile.
HONEST TOO, ensures she tells you all that's on offer .
Always happy to deal with her.
2025年4月25日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Val in Cumbernauld centre.
Val in Cumbernauld centre was so helpful.
She showed me how to use the small refill bottle. So I bought one of them as well as the perfume. Will definitely return
2025年4月24日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Val is an amazing sales lady
Val is an amazing sales lady. She was very polite and courteous. Val discussed various options that suited my needs. Fully recommend shopping in this store.
2025年4月24日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Absolute top service from Janet she is…
Absolute top service from Janet she is the top goat 😄
2025年4月22日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Always love coming to this store
Always love coming to this store. Staff are always helpful and polite. I was served by jakkie today and always a pleasure.
2025年4月22日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Very helpful thnks
2025年4月18日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Fantastic service told me all the…
Fantastic service told me all the offsets. Janet was great 👍
2025年4月18日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Janet and Val were fantastic
Janet and Val were fantastic! Perfect customer service!!
2025年4月16日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Superb customer experience Donna & Janet
Went in for a bottle and wasnt sure which sent for the wife. Donna & Janet were very understanding and let me smell some samples. After spending some time and them both being very patient i made a choice. They assured me it was popular and i got a great deal. Then i was explaining i had to go to tesco for another gift, Donna and Janet then explained a special offer that they had on with a teddy, gift wrap and a personalised ribbon. Absolutely 10/10 and they are both a credit to the Perfume Shop Cumbernauld 💪💪
2025年4月10日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Cumbernauld 179 からの回答
Thank you for your kind words and we hope to see you again in our stores soon!
Kind regards,
Sharain
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
We're so glad to hear you had a positive experience with Janet. We appreciate your kind words and will share your feedback with her.
Kind regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your kind words! We are thrilled to hear you had a positive experience with Janet and we really appreciate your feedback.
Best wishes,
Jasmyn
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