Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... もっと見る
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所在地
所在地を変更Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... もっと見る
企業が回答しました
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... もっと見る
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, 英国
4.9
優良
205件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Costumer services it was 10/10
Costumer services it was 10/10
Aisha she really looked after us
2025年3月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very helpful,pleasant staff (Nicole)
Very helpful,pleasant staff, offering great advice.
2025年3月25日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely staff and perfect help
Lovely staff and perfect help. They helped me get the best value for my money. Thank you ❤️
2025年3月25日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely visit
We visited the Derby store 370 for some perfumes for Mother’s Day. We were approached by a lovely lady called Lynne who was very welcoming and helpful. Our visit was very quick and easy, service was great and would definately return to the store.
Lynne also gift wrapped our perfumes for us and kept a lovely conversation flowing throughout!
2025年3月22日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your kind review! We're delighted to hear about your positive experience at the Derby store. It's wonderful to know that you had such a great experience with Lynne and that she made your visit so enjoyable. We appreciate you taking the time to share your feedback and we will be sure to pass it along to Lynne.
Many thanks,
Jasmyn
Excellent Service from Lynne she was…
Excellent Service from Lynne she was really helpful and I saved 20% on a load of products and got some lovely free gifts too. So pleased I went into Derbion 370 lower mall. Would recommend to anyone
2025年3月22日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that Lynne provided such excellent service and helped you find great deals. We're always striving to offer our customers the best possible experience and it's heart-warming to hear that you were so pleased with your visit.
Kind regards,
Jasmyn
Really great service
Really great service
Could small any perfume we wanted
Love the one I picked x
2025年3月22日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Good customer service at the Derbion…
Good customer service at the Derbion store on the ground floor, bargain price as well, thanks
2025年3月19日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Best customer service
Best customer service. I will be coming back thank you so much
2025年3月18日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Very Very pleased with service
Very Very pleased with service, friendly, helpful Very efficient, fast service...would definitely recommend and definitely coming again....
Thankyou
2025年3月17日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Amazing service by Carla at Derbion…
Amazing service by Carla at Derbion (Derby level 2)! Lovely people in store, very friendly.
2025年3月14日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Buying a gift for my fiancé
Popped in to my local perfume shop at the weekend to buy an anniversary gift for my fiancé. He's really fussy and doesn't like anything over powering. The lady who served me was really welcoming and knowledgeable. She asked me lots of questions to help me make a decision. She sprayed a few for me and told me which were on offer.she also offered to wrap my gift which was a great touch. Would definitely go back again. The staff were really friendly.
2025年3月1日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your kind words. We are so pleased to hear that you had a positive experience in our shop. We strive to provide our customers with a welcoming and knowledgeable service. We are delighted that you found our staff to be friendly and helpful and that they were able to assist you in finding the perfect gift for your fiancé. We appreciate your feedback and will continue to work hard to provide excellent customer service.
Best wishes,
Jasmyn
Absolutely amazing
Absolutely amazing, the lady out she was so sweet help me out so much hundred percent recommend and they always have amazing sales
2025年1月27日
The Perfume Shop - Derbion Centre 370 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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