Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... もっと見る
企業が回答しました
所在地
所在地を変更Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... もっと見る
企業が回答しました
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... もっと見る
企業が回答しました
I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, 英国
4.9
優良
205件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The assistant in the DerDerby store...amazing by branch was…
The assistant in the Derby branch was so amazing 👏 she was friendly, helpful and so knowledgeable. It was a real pleasure to be served by someone who really cares about her work. Sadly we did not catch her name but she is a massive credit to the company.
2025年7月8日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Perfume shop Derbion very helpful
I visited the perfume shops in Derbion where I was welcomed by Hayley who was very helpful and kind in finding me a perfume within my budged. Was very helpful thank you :)
2025年7月11日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
lynn was extremely happy
lynn was extremely happy, friendly and helpful, and Credit to the Derby store!
2025年7月5日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Excellent experience within the store….
Excellent experience within the downstairs store at Derbion. Georgia went over and beyond to help me obtain a new everyday perfume, with great tips and tricks for making the smell last longer. Incredible deals all around the store. I will defiantly be coming back
2025年6月16日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Team in the perfume shop was excellent
Team in the perfume shop was excellent, really kind and good service
Recommend this store to anybody.
Level 1 lynne
2025年6月10日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Super friendly staff
Super friendly staff and lynne was super helpful and a great held in helping me find something! Would highly recommend.
2025年6月3日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Great customer service
Great customer service. Easy and quick. Enjoyed my experience today
2025年6月3日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Lynne at the perfume shop was so…
Lynne at the perfume shop was so helpful when picking fragrances for gifts. We only had to smell a few and my decision was made. Highly recommend!
2025年5月29日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Derbion Centre 370 からの回答
Ben,
We're so happy to hear that! Thank you for your positive feedback.
The Perfume Shop
The staffs are very friendly
The staffs are very friendly. they assisted me very well.
2025年5月16日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Thank you for your positive review!
The Perfume Shop.
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Perfume shop assistant was pleasent,and…
Perfume shop assistant was pleasent,and very helpful
2025年4月8日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Nicole was amazing and I can tell she…
Nicole was amazing and I can tell she has a lot of experience and knowledge with perfumes , which helped me with my purchase
2025年4月11日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Amazing customer service
Amazing customer service, lovely friendly lady that gave me all options which made the gift I was buying so much more special
100% recommend
Thank you!
2025年4月10日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Came into the derbion store on level 1…
Came into the derbion store on level 1 and Rosie was incredibly honest and told me when to get the best offer and price. She also helped me with my free gift wrap, amazing service, will definitely shop here again!
2025年4月9日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your wonderful review! We are so happy to hear that you had a positive experience at our Derby store. We strive to provide our customers with excellent service and are delighted to hear that you found our staff to be helpful and honest. We appreciate your feedback and hope you continue to enjoy shopping with us.
Best wishes,
Jasmyn
Mika
I had such a wonderful experience at Perfume Shop. I went in to pick a birthday gift for my partner, and the staff were incredibly helpful and kind. A lovely lady assisted me with writing a beautiful message and wrapping the gift and her name was Mika. The customer service was outstanding, and the entire shopping experience was so pleasant. Highly recommend this store for great products and amazing service
2025年4月2日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you so much for your kind review! We are thrilled to hear that you had such a wonderful experience at our store. We strive to create a welcoming and enjoyable shopping environment and we are delighted that you found our staff to be incredibly helpful and kind. We are especially happy to hear about Mika's assistance with your gift and the beautiful message she wrote. We take pride in providing outstanding customer service and are glad that you were happy with the entire shopping experience. We look forward to welcoming you back soon!
Kind regards,
Jasmyn
Lynn was very helpful and patient
Lynn was very helpful and patient. Very good customer service. 10/10
2025年4月1日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
The best fragrance shop
Definitely the best fragrance shop I have been to. The prices are unmatched and some brilliant offers.
Was served by Aisha, very kind and polite lady, and helped me get the most for my money.
was very happy the service, and the final product. A top brand fragrance hugged by a teddy and gift wrapped with a custom message ribbon. Was perfect.
I'll be certainly coming again.
Highly recommend.
2025年3月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your wonderful review! We are delighted to hear that you had such a positive experience at our fragrance shop. We strive to offer the best prices and deals on our products and we are thrilled that you found our selection to be brilliant. We are also happy to hear that Aisha was so helpful and kind in assisting you. We take pride in providing excellent customer service and are glad that you were happy with the final product and the way it was presented. We look forward to welcoming you back soon!
Kind regards,
Jasmyn
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。