I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... もっと見る
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所在地
所在地を変更Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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レビュアーのコメントを見てみましょう
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... もっと見る
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... もっと見る
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Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for a... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, 英国
4.9
優良
201件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hayley in the Derby…
Great service from Hayley in the Derby store. Welcoming, happy service
2026年2月2日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley made it amazing for me
Hayley made it amazing for me. Thanks to her for helping me out
2026年1月20日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff was very helpful specially Lin
The staff was very helpful specially Lin :) she let us try many perfume of choice loved her
2026年1月12日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always helpful Aisha the best returning…
Always helpful Aisha the best returning customer every month I will be coming again next month
2026年1月9日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review it's great to here.
The Perfume Shop
Visited the store on the ground floor…
Visited the store on the ground floor today and was served by the store manager Nicky she gave me great service helped me find exactly what I was looking for and was so patient thank you so much I will definitely be back
2026年1月7日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Excellent
Robbie served me, was fantastic server and really knew his stuff- Thank you !!
2025年12月31日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
The assistant was exceptionally…
The assistant was exceptionally helpful. She hadn't got the item I wanted but found it elsewhere and ordered it, promising it's arrival before Christmas. It arrived within 2 days. Such a relief.
2025年12月19日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Order online home delivery the perfumes…
Order online home delivery the perfumes don’t smell the same as the store have a different smell like the perfumes are of so not happy.
2025年12月15日
The Perfume Shop - Derbion Centre 370 からの回答
Samera Niaz,
We appreciate your feedback and are sorry the delivered perfumes' scent differed from what you expected. We're sorry this scent didn't meet your expectations.
The Perfume Shop
Delivered quickly
2025年11月12日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
My online order was a very quick delivery and easy to order with reasonable priced perfumes 100% recommend
My online order was very quick
2025年11月10日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Enjoyable shopping experience
Shop assistant very knowledgeable and really helpful. Found me an excellent set at an excellent price
2025年10月29日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
I would say you are one of the best…
I would say you are one of the best perfumes shop both services online and in shop your workers are the best I love going for scent smelling in your shop because your workers make me feel at home. Thank you.
I’m available for PR’s and I will give my honest review.
2025年11月4日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Amazing products
2025年10月29日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great online service very quick…
Great online service very quick shipping products come very quickly and securely packaged
2025年10月12日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
The assistant in store 370 was very…
The assistant in store 370 was very friendly and helped me find something specific. She was patient and offered samples and opinions to help me make a decision.
2025年8月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
We're so happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!
Kind regards,
Jasmyn
The Perfume Shop
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