My Boss deodorant was not instock instore in Derby. However, this posed no problem as the helpful & pleasant assistant suggested a delivery to my home. It took only 24 hours, so well done everyone for... もっと見る
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所在地
所在地を変更Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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Back again at my favourite perfume shop at all here in derby,, i come to serve from lovely beautiful lady nick,, always been chatty and accommodating.. what i love to come in here too.. very please to... もっと見る
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I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... もっと見る
企業が回答しました
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, 英国
4.9
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Great Service!!
I was served by Paige, Nicole and Lynne they were all lovely and really helped me choose a great perfume. I love Shopping here and will be back😊😊
2026年3月21日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynne was very kind as patience with me…
Lynne was very kind and patient with me because I wasn’t sure what perfume I wanted to get for a friend’s birthday.
2026年3月21日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely beautiful experience with…
Absolutely beautiful experience with Lynne this morning. Her customer service has been second to none! An absolute asset to your team at the perfume shop! Thankyou Lynne!
2026年3月17日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful & pleasant
The staff were really helpful and pleasant. I also got a great deal with the offers that were available at the time.
2026年3月14日
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfect experience
I came into store in derby. I had an idea of what i wanted but Aisha helped me out so much. Pointed me into the right direction for my perfect gift set. Thankyou for a fabulous experience.!! 👌 😁
2026年3月3日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady called Lynne who served me…
The lady called Lynne who served me today was so so and lovely so much that I will always come here for my perfumes in future also your stock is amazing a very happy customer.
2026年3月3日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Hayley in the Derby…
Great service from Hayley in the Derby store. Welcoming, happy service
2026年2月2日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley made it amazing for me
Hayley made it amazing for me. Thanks to her for helping me out
2026年1月20日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff was very helpful specially Lin
The staff was very helpful specially Lin :) she let us try many perfume of choice loved her
2026年1月12日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always helpful Aisha the best returning…
Always helpful Aisha the best returning customer every month I will be coming again next month
2026年1月9日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review it's great to here.
The Perfume Shop
Visited the store on the ground floor…
Visited the store on the ground floor today and was served by the store manager Nicky she gave me great service helped me find exactly what I was looking for and was so patient thank you so much I will definitely be back
2026年1月7日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Excellent
Robbie served me, was fantastic server and really knew his stuff- Thank you !!
2025年12月31日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
The assistant was exceptionally…
The assistant was exceptionally helpful. She hadn't got the item I wanted but found it elsewhere and ordered it, promising it's arrival before Christmas. It arrived within 2 days. Such a relief.
2025年12月19日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Order online home delivery the perfumes…
Order online home delivery the perfumes don’t smell the same as the store have a different smell like the perfumes are of so not happy.
2025年12月15日
The Perfume Shop - Derbion Centre 370 からの回答
Samera Niaz,
We appreciate your feedback and are sorry the delivered perfumes' scent differed from what you expected. We're sorry this scent didn't meet your expectations.
The Perfume Shop
Delivered quickly
2025年11月12日
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
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