I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... もっと見る
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所在地
所在地を変更Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
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レビュアーのコメントを見てみましょう
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... もっと見る
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... もっと見る
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Brought aftershave from the store and also a few sets for birthdays while I was there as the staff were fantastic and assisted with my needs while there. Recommend anyone in the area you go here for a... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, 英国
4.9
優良
201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and good value
Alisha was so helpful and patient. Both girls in the shop were friendly and approachable.
2025年8月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Buying aftershave for birthday present
Buying aftershave for birthday present. Assistant gave me the best price and free gifts making it extra special. Lynne at store 370 in Derbion. Also gift wrapped it too 😁
2025年8月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
We're happy to hear that you received excellent service! We appreciate you acknowledging the team member's support in finding the best offer and gift wrapping the purchase. Thank you for your positive feedback.
Kind regards,
Jasmyn
The Perfume Shop
Lynn
Lynn, was very helpful and approachable, she helped us out with what we needed.
2025年8月26日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
We're happy to hear that you found our team member helpful and approachable! Thank you for sharing your positive experience with us, we appreciate it.
Kind regards,
Jasmyn
The Perfume Shop
Aisha was very helpful in finding the…
Aisha was very helpful in finding the right perfume. She was very patient as I looked around.
2025年8月23日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lynn was very helpful in the shop today…
Lynn was very helpful in the shop today I got just what I needed the shop was friendly and welcoming will be back !!
2025年8月23日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing experience
What an amazing experience I had on Monday. Georgia clearly takes pride in customer service and looked after me excellently!! Will definitely be returning :)
2025年8月18日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Carla was very attentive and had…
Carla was very attentive and had amazing customer service skills, helped my mum pick the perfect perfume
2025年8月22日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great service
I went to The Perfume Shop to buy a present for a friend. I was served by Nicky and she was so helpful and really took the time to help me choose the perfect gift. Would definitely go back for my next perfume purchase
2025年8月12日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
My husband and I went to pick our…
My husband and I went to pick our wedding scent and honestly the service was incredible, the knowledge that the lady had. Her name was Nicky it was a beautiful experience and my husband left happy. The sent was perfect for the day. Thank you 🫶
2025年8月1日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
I visited the perfume shop in the Derbion center (Downstairs)
I visited the perfume shop in the Derbion (downstairs) this Sunday. Nick was great. She helped me to find exactly what I was looking for and patiently showed me the Maschino range (teddybear bottles). She showed fantastic customer service and a great knowledge of the products.
2025年8月17日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Great customer service
We came into store today and was served by Georgia
We had a great experience in store and Georgia really helped us find the perfume we came in to look for:)
Great customer service and she knew exactly what she was talking about!
We will definitely be back soon !
2025年8月17日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Friendly service and helped me to…
Friendly service and helped me to choose the right one thank you
2025年8月16日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
Wonderful customer service from Aisha.
Wonderful customer service from Aisha.
Very patient and receptive, customer oriented and satisfaction at its peak.
Good job Aisha
Hope to come around more often as my wifey is highly impressed.
2025年8月16日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
All the staff are great served by nic…
All the staff are great served by nic the manager always a pleasure
2025年8月15日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Was served by a lady called nick she…
Was served by a lady called nick she was really helpful, will definitely be back!!
2025年8月15日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Hayley was fantastic very helpful very…
Hayley was fantastic very helpful very kind highly recommend this store!! Will definitely be returning
2025年8月15日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Highly recommend
Went in to buy perfume, Hayley gave fantastic customer service and went home happy with my purchase.
2025年8月14日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
She so nice she name Lynne she so…
She so nice she name Lynne she so perfect and I coming with her
2025年8月14日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Brilliant customer service
Brilliant customer service, lady went all out to help me choose a perfume for my nieces, thankyou soo much
2025年8月14日
自発的なレビュー
The Perfume Shop - Derbion Centre 370 からの回答
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
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