I ordered 2 aftershaves instead of one. I went into my local perfume shop and explained the situation to the manger Ms Rasini. She was fantastic in her response. She sorted out the problem without me... もっと見る
企業が回答しました
所在地
所在地を変更c/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD LONDON, GB
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Lisa the lovely patient kind assistant displayed excellent customer service in helping me choose a fragrance.She also wrapped it up beautifully making it special for myself & her kind words also m... もっと見る
企業が回答しました
Good experience with Ragni ,helpfull.
企業が回答しました
The lady Maryam was amazing at the sale counter , with Naeema at the Edgware branch , Maryam was so patient and friendly to help me find the right item a I needed and she helped me with the online ord... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, Unit 24 Broadwalk Shopping Centre, Station Road, HA8 7BD, LONDON, 英国
4.9
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The staff at the perfume counter are so…
The staff at the perfume counter are so friendly and helpful look forward to seeing the two lovely ladies at the counter when I come shopping.
2025年6月27日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Came here to get a perfume for my dad…
Came here to get a perfume for my dad and the staff were very cooperative with me ( very kind)
2025年6月27日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Thank you
Thank you, Tina – you’re the best! No one works harder than you at The parfume Shop Edgware!
2025年6月25日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Edgware SD 535 からの回答
Thank you so much for your review!
The Perfume Shop.
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Amazing customer service riaginali was…
Amazing customer service riaginali was very helpful
2025年6月9日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Helpfully and good customer service
Helpfully and good customer service
Good caractère always smile and confortable
2025年5月27日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Madam Ragini is wonderful at the…
Madam Ragini is wonderful at the Edgware branch lovely kind and sweet great service!!!!!
2025年5月27日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Tina is very friendly and helpful!
2025年5月18日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Thank you for your positive review!
The Perfume Shop.
Excellent customer service
Excellent customer service!
Very helpful when trying to pick a new fragrance for partner :)
2025年5月15日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
The Edgware team are so professional
The Edgware team are so professional. Thank you ladies
2025年5月15日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Thank you for your positive review!
The Perfume Shop.
Rugini’s Recommendations Never Miss – A Perfume Lover’s Dream
My experience at the Perfume shops in the Broadwalk shopping centre has been nothing short of outstanding, thanks to Rugini. She is not just a sales associate but a true fragrance expert—attentive, insightful, and incredibly skilled at understanding individual preferences. Every recommendation she has given me has been spot-on, making my visits effortless and enjoyable. I now trust her expertise completely and find myself returning to purchase the fragrances she suggests without hesitation. The shop itself is well-stocked, offering a fantastic selection and a welcoming ambiance. If you’re looking for top-tier service and the perfect scent, this is the place to go!
2025年5月13日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
We're happy to hear that you had an outstanding experience at our shop in the Broadwalk shopping centre. It's wonderful to know that our team member's expertise and attentiveness made your visits effortless and enjoyable, and that you trust their recommendations. We appreciate you mentioning our selection and ambiance. Thank you for your positive feedback!
The Perfume Shop
Siyavash is a very good salesman and…
Siyavash is a very good salesman and Tina are both knowledgeable about their products
2025年5月11日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Excelent service!
2025年5月11日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Thank you for your positive review!
The Perfume Shop.
The Perfume Shop - Edgware SD 535 からの回答
Hi,
We appreciate your kind words and are so glad you had a good experience!
The Perfume Shop
Staff at the Perfume Shop are extremely…
Staff at the Perfume Shop are extremely helpful, fantastic service. Thanks had much Rasini, for your amazing help. I was greeted with warm and friendly service. Keep up the great customer service.
2025年5月10日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thanks for your review. It's great to hear about your 5* experience and thank you so much for shopping with The Perfume Shop.
Kind regards,
The Perfume Shop
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in the Broadwalk Shopping Centre, Edgware, thanks to the outstanding service from Mr. Siyavash. He was incredibly knowledgeable, patient, and genuinely passionate about helping me find the perfect fragrance. His recommendations were spot on, and he took the time to explain the different scent notes and how they develop. I really appreciated his friendly and professional manner—it made the whole experience enjoyable and stress-free. Highly recommended for anyone looking for expert advice and excellent customer service. Thank you, Mr. Siyavash!
2025年5月9日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
We appreciate you taking the time to share your experience at our Broadwalk Shopping Centre location in Edgware.
We're happy to hear that you received outstanding service and found the perfect fragrance with the help of our team member. We value your recommendation and are glad you enjoyed your experience.
The Perfume Shop
Rasini at your Edgware store was very…
Rasini at your Edgware store was very helpful . Nothing was to much trouble and she was happy to help
2025年5月8日
自発的なレビュー
The Perfume Shop - Edgware SD 535 からの回答
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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