Ohh my God best experience ever. It was an absolute pleasure to be served by Amy who eas patient and very knowledgeable on perfumes her colleague Samra was an absolute perfume guru and she went out of... もっと見る
企業が回答しました
所在地
所在地を変更Unit 20b, Kinnaird Park, EH15 3RD FORT KINNAIRD, GB
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Samra and the other staff are always so helpful to help me find gifts for my family and friends, they always never fail to impress me with their ideas and make sure I get my monies worth so thank you... もっと見る
企業が回答しました
I went to the perfume shop fort Kinnaird Edinburgh and the ladies who served me were awesome, patient, kind and very helpful 😊 their names are McKenna and Samra. Absolutely amazing staff, I will Abso... もっと見る
企業が回答しました
Good nice customer service
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 20b, Kinnaird Park, EH15 3RD, FORT KINNAIRD, 英国
4.8
優良
73件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent assistance from Samra
Thanks to Samra for her patience, knowledge and friendly service I received in store. My fragrance was not in stock and Samra offered to order it online for me to be delivered to my home. I still received the discount which was available in store too. It was a quick and easy ordering process and my Dior fragrance was delivered directly to my home in the ScottishBorders. Thank you.
2026年1月30日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Fort Kinnaird 181 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hi It was delivered to us within 2 days.
2025年11月7日
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Went in to Fort Kinnaird shop today for…
Went in to Fort Kinnaird shop today for a look. And ended up buying 2 bottles of Aftershave because of the amazing service we received from Anya, what a lovely happy girl 😀
2025年10月5日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Alicjia is very accommodating and very…
Alicjia is very accommodating and very informative. We just passed by the store and ended up getting the best deal! Thank you.
2025年9月8日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
Alicja is very accomodating with us and…
Alicja is very accomodating with us and knows her work. 5/5
2025年9月8日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
I was very happy to see my good and…
I was very happy to see my good and friendly Samera at THE PERFUME SHOP yesterday, I didn't really want to buy perfume yesterday but Samera introduced and showed me some nice and good perfume that has good and fantastic fragrance with her smile and customer-friendly so I had to buy perfumes not just one. I am satisfied with her services. Thank you THE PERFUME SHOP @ FORT. Thank you, Samra
2025年8月26日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hello,
We're so happy to hear about the wonderful service you received during your recent visit. Thank you for shopping with us, we appreciate your positive feedback!
Kind regards,
Jasmyn
The Perfume Shop
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
The experience i get everytime we go is…
The experience i get everytime we go is fantastic the staff are so friendly and helpful and very knowledgeable about what they are selling keep up the great work
2025年8月10日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Lovely customer service… thanks Sharma
2025年7月18日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
samara was useful in helping me pick…
samara was useful in helping me pick the right perfume
2025年7月28日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Marnie was very helpful and patient…
Marnie was very helpful and patient with me getting the aftershave I desired.
2025年7月25日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Samar and Alicja were amazing in store…
Samar and Alicja were amazing in store today
2025年7月25日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Harjeet was very helpful and patient…
Harjeet was very helpful and patient with me and my mum choosing our parfumes.
She also let my daughters try some scents they were asking her.
I highly recommend the Fort Kinnaird shop.
2025年7月21日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
I went to the perfume shop fort kinnaird Edinburgh …
I went to the perfume shop fort Kinnaird Edinburgh and the ladies who served me were awesome, patient, kind and very helpful 😊 their names are McKenna and Samra. Absolutely amazing staff, I will Absolutely be coming back again soon! Thankyou so much, regards Kathleen Downey.
2025年7月17日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Harjeet gave us excellent service
Harjeet gave us excellent service, great recommendations. She was very helpful, friendly and professional. Definitely will be back. Thank you Harjeet
2025年7月15日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Spoke with Samra such a lovely helpful…
Spoke with Samra such a lovely helpful woman had a lovely experience
2025年7月14日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Married was really helpful and provided…
Marnie was really helpful and provided excellent customer service. She made me feel like getting the scent right for me was important to her and she had great product knowledge.
2025年6月20日
自発的なレビュー
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
The Perfume Shop - Fort Kinnaird 181 からの回答
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
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