I came in to your Grimsby store a couple of weeks ago and was welcomed with a friendly smile by Shannon. Shannon helped me pick out a fruity perfume for a relative. My experience at the perfume shop w... もっと見る
所在地
所在地を変更K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL GRIMSBY, GB
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I went in to get a family member a birthday present and I was served by a young lady that I think was called Grace who was very polite and helpful as I don’t know much about perfume. She gave me optio... もっと見る
企業が回答しました
My experience in the perfume shop was great very friendly staff and Becky was great at helping me chose a gift. Would recommend going in
企業が回答しました
Visited Grimsby store and got welcomed by a lovely lady Chelsea. Didn’t really know what I was after but she was so patient and helpful showing me lots of different options. I left with the most perfe... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL, GRIMSBY, 英国
4.8
優良
52件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I came in to your Grimsby store a…
I came in to your Grimsby store a couple of weeks ago and was welcomed with a friendly smile by Shannon. Shannon helped me pick out a fruity perfume for a relative. My experience at the perfume shop was great because the lady (Shannon) was knowledgeable, friendly and professional. Thank you Shannon, will be coming in again.
2026年5月8日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Really great shop with lots to choose…
Really great shop with lots to choose from and very helpful, friendly and knowledgeable staff.
2026年5月1日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had recently went into the shop to…
I had recently went into the shop to buy a gift for my girlfriend and the staff was very helpful. They had advised me which products were the best for both use and price. After ordering they had also wrapped it and I was very happy with my visit. Thank you.
2026年4月25日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went in to get a family member a…
I went in to get a family member a birthday present and I was served by a young lady that I think was called Grace who was very polite and helpful as I don’t know much about perfume. She gave me options that she thought would be good and when I found the one I wanted, she made sure that I got the best value for money. I would definitely go back
2026年5月3日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service. Grace was so patient and helpful in helping me choose a present for mother’s day by providing me with many different options fit for what I was looking for.
2026年3月14日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served today by a young lady
I was served today by a young lady, I think her name was Grace, I didnt no what exactly I was looking for but had a price I wanted to spend on a gift in mind.. she was helpful and nothing was to much trouble.
I find the perfume shop the most reasonably priced for perfumes.
2026年3月16日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited Grimsby store and got welcomed…
Visited Grimsby store and got welcomed by a lovely lady Chelsea. Didn’t really know what I was after but she was so patient and helpful showing me lots of different options. I left with the most perfect gift for my sister and an amazing shopping experience. Will definitely be re visiting.
2026年2月28日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience in the perfume shop was…
My experience in the perfume shop was great very friendly staff and Becky was great at helping me chose a gift.
Would recommend going in
2026年2月27日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good experience
Been in today to get some perfume for my wife and I wasn’t 100% sure what I wanted but Chelsea was really helpful. She even wrapped it for me so that’s another job done. Thank you very much
2026年2月28日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Would love to give a shoutout to this…Becki
Would love to give a shoutout to this great employee named Becki so she gets recognised for the best customer service I have received in a while comparing to competitor stores! She was very knowledgeable about perfumes which made me trust her and filled with positivity that my heart felt warm being in the store! I only planned on having a peek but ended up buying 2 big size perfumes and a travelo to try which I will be now buying too as a bottle next ! I certainly want more like Beckis to exist in more shops!!! THANKYOU
2026年1月21日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello Aukse,
Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear how much you enjoyed your visit and that Becki made such a positive impression. She’ll be so happy to read your kind words it’s exactly the kind of customer service we love to see recognised!
We’re delighted you found fragrances you love and that you felt confident and welcomed in our store. We’ll be sure to pass your feedback on to Becki personally she truly deserves it!
Thanks again for your lovely review and we can’t wait to see you back in-store for your next perfume adventure.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Hi just like to say how helpful becki…
Hi just like to say how helpful becki was , very thoughtful and patience with helping me
2026年2月18日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Chelsea!
Been in to get some aftershave for my husband, Chelsea was amazing!
I was so indecisive, but she just made the whole process great. We tried loads of stuff, but bought Prada Black eventually. She gift wrapped it for me, with a lovely ribbon& showed me all these little bits like a refillable travel spray bottle. I also purchased as we had a little get away planned. Absolutely amazing service, she was truly wonderful & I will recommend everyone to go. Thanks Chelsea!
2026年2月10日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I chose Grimsby because I use to live…
I chose Grimsby because I use to live there and with my wife we use to purchase our perfumes frome the perfune shop in Freshney place Shopping were we werealways well served.
2026年2月18日
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and very knowledgeable
Great service and very knowledgeable. Friendly shop. Would definitely buy from there again
2026年2月2日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Support
Went into Grimsby store other day to get a special gift for my partner and was greated by a lovely woman (beckie) who from start to finished helped me with my decision on a fragrance. Very professional, friendly.
2026年2月13日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a lovely experience coming in to…
Had a lovely experience coming in to the shop and being helped finding the right perfume for me by Becky, nothing was too much of a problem or a rush so thank you
2026年2月18日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great products
The time it took for parcel to come was great and the prices are amazing really happy with my purchase thanks
2026年2月11日
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was met by a lovely lady named becki
Was met by a lovely lady named becki , she was very helpful and welcoming , lovely store and great customer service .
2026年2月17日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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