Visited Grimsby store and got welcomed by a lovely lady Chelsea. Didn’t really know what I was after but she was so patient and helpful showing me lots of different options. I left with the most perfe... もっと見る
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所在地
所在地を変更K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL GRIMSBY, GB
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Would love to give a shoutout to this great employee named Becki so she gets recognised for the best customer service I have received in a while comparing to competitor stores! She was very knowledgea... もっと見る
企業が回答しました
My experience in the perfume shop was great very friendly staff and Becky was great at helping me chose a gift. Would recommend going in
企業が回答しました
Been in to get some aftershave for my husband, Chelsea was amazing! I was so indecisive, but she just made the whole process great. We tried loads of stuff, but bought Prada Black eventually. She gif... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
K3 Baxtergate Mall, Freshney Place Shopping Centre, DN31 1QL, GRIMSBY, 英国
4.8
優良
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Upon my visit
Upon my visit, I was greeted by warm and friendly staff, they were very helpful and knowledgeable about the fragrance I was looking, they also informed me on the latest discounts I could get and free gifts I could receive with my purchase
2025年6月2日
The Perfume Shop - Grimsby 64 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great staff!!
I was served by Alice who helped me pick out a gorgeous aftershave for my boyfriend, she was so sweet, welcoming and knowledgeable. I described the type of scents he usually enjoys and she was able to recommend a few different options which was really helpful. Great value, incredible staff, will 100% be back!
2025年5月5日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Liam Robes,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience. It's fantastic to know that you were impressed with the staff member's helpfulness and expertise in assisting you with choosing the perfect aftershave for your boyfriend. We strive to provide excellent customer service and it's wonderful to hear that we achieved that for you. We hope to see you again soon.
The Perfume Shop
Alice is always incredibly helpful…
Alice is always incredibly helpful whenever I have been into the shop. She has a real eye (or should I say nose) for perfumes, and knows exactly what I should get. Always a great experience.
2025年4月28日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We strive to provide exceptional customer service, and we're delighted that you found Alice to be so helpful. We're committed to providing our customers with a personalised and enjoyable shopping experience.
Kind regards,
Jasmyn
Choices… Choices
I went in yesterday, not really sure what I was looking for, Alice served me, from the moment I walked in, she was smiley, friendly and helpful.
Alice was very knowledgeable, showing me a veriety of different brands.
When I finally chose a gift for my friend, she wrapped it and bagged it. Such a pleasure to shop there, I would definitely recommend.
Thank you so much Alice… I’ll be back
2025年4月28日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hello,
Thank you for your wonderful review! We are so happy to hear that you had such a positive experience at our store. We strive to create a welcoming and helpful environment for our customers and we are delighted that you found our staff to be friendly and knowledgeable. We are especially pleased to hear about Alice's assistance and her expertise in helping you find the perfect gift for your friend. We appreciate your kind words and look forward to welcoming you back soon!
Kind regards,
Jasmyn
Good service and great value.
2025年3月2日
The Perfume Shop - Grimsby 64 からの回答
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
10/10 for service from Oliver
Hi, me and my partner have travelled from Birmingham as we are staying at laceby manor resort so we decided to pop into Grimsby to get him some perfume. Oliver was brilliant, his customer service is outstanding. He was so helpful and patient with me trying a variety of scents and making suggestions for what me and my partner would like. He was also very helpful with offering the gift sets for the perfumes we like. We left the shop more than satisfied and very grateful for his knowledge, honesty, humour and patience. Wish him all the best and he is an asset to the company!!
2025年2月15日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Thank you for your kind words! We are so happy to hear about your positive experience. We are thrilled that you found the perfect fragrance for your partner and that you had such a wonderful time in our store. We appreciate you taking the time to share your feedback and will be sure to pass your compliments along.
Kind regards,
Sharain
Perfume Lover
This was the first time I have ordered online and It was easy to access the website; easy to order and delivery was extremely quick and efficient.
2025年1月29日
The service was 100%
The service was 100%, @ Grimsby. Oliver was friendly and helpful. What a Great asset he is to the company. He listened and knew what kind of perfume I wanted. I bought a travel spray but decided to get a gift set as well, what a bargain. Thankyou, I will be going back very happy shopper
2025年1月18日
自発的なレビュー
The Perfume Shop - Grimsby 64 からの回答
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Staff very helpful
Staff very helpful, polite, my gifts were a good price and given time and options to purchase the perfect gift, lovely atmosphere
2024年12月13日
Very quick shipping love aftrrshave and great value thanks
Well its no fuss and no problems always deliver on time great feedback and most of all great smells thanks
2024年12月9日
I love the selection that TPS have
I love the selection that TPS have, wish they had more and better offers as the price is expensive but worth it on some products
2024年11月21日
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