Elaine was brilliant! I told her a small mix of previous fragrances ive worn and was after something along those line but a bit different. She picked out 3 really nice scents that matched what I was a... もっと見る
企業が回答しました
所在地
所在地を変更Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS STOKE-ON-TRENT, GB
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Gill from Hanley Potteries Centre so very helpful. Took time to explain any new perfumes and aftershave that had arrived in store, helped out and explained what we needed to do if we wanted to order... もっと見る
企業が回答しました
Esther was very helpful helping us find the perfect scent, never rushing and always offering a tester strip of any we were interested in. Helped us find the best deal and we walked away with a scent w... もっと見る
企業が回答しました
It charge me £3 for collection in person That’s ridiculous. How to charge A COLLECTION!? Very bad service !!!
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 124b, The Potteries Shopping Centre, Hanley, ST1 1PS, STOKE-ON-TRENT, 英国
4.8
優良
51件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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What a bargain!!
I purchased Anais Anais for my friends birthday and she loved it 😊 bought back good memories for her and I'd forgotten how lovely it smelt. I buy all my perfumes from here and you get a couple of samples of other mens and womens perfumes.
2025年3月20日
The Perfume Shop - Hanley 84 からの回答
Hello,
We're so glad to hear that you found the perfect gift for your friend! It's wonderful that the perfume brought back such happy memories. We're also happy to hear that you enjoy our selection of samples. We strive to offer a wide variety of fragrances to suit every taste. Thank you for your kind words and for being a loyal customer.
Kind regards,
Jasmyn
Everybody needs an ester from the…
Everybody needs an ester from the hanley store on hand she is a lovely lady very knowledgeable caring and patient lady and always gets you the best deals.. me and my nan visit her on a regular basis and always walk away happy 😊
2025年3月18日
自発的なレビュー
The Perfume Shop - Hanley 84 からの回答
Hello,
We are so happy to hear that you have such a positive experience with our team member. It is wonderful to know that she is able to provide you with the best deals and that you are always happy with her service. We appreciate your kind words and will share your feedback with her.
Best wishes,
Jasmyn
Hanley Perfume Shop
We visited the Hanley branch to purchase an aftershave for my son, Esther was more than helpful as well as being really friendly and approachable. Nothing was too much trouble, She offered some great advice and let us know of the offers that were available. All in all it was a very pleasant experience. Thanks Esther!
2025年3月2日
自発的なレビュー
The Perfume Shop - Hanley 84 からの回答
Hello,
Thank you for your kind words! We're so happy to hear that you had a positive experience at our Hanley branch. We strive to provide excellent customer service, and we're thrilled that our team member was able to assist you in finding the perfect aftershave for your son. We appreciate you taking the time to share your feedback.
Many thanks,
Jasmyn
Gill in the Hanley store - excellent
Gill in the Hanley store served us today. She took time helping my son choose a fragrance for himself, with perfect patience and understanding, and expert knowledge of the kind of things he liked.
100% recommend Gill for knowledge and customer service excellence.
2025年2月22日
自発的なレビュー
The Perfume Shop - Hanley 84 からの回答
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Lovely staff always very helpful.
2025年2月5日
The Perfume Shop - Hanley 84 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
The Perfume Shop - Hanley 84 からの回答
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
best shop!
the workers there are always lovely and make me feel most welcome i love that store!!!
2024年12月7日
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