Today 20/05/26 at 15.26pm I was so well looked after by a young man in your Ilac Centre shop. He was so helpful and pleasant to speak with. I bought Paris Perfume. He is definitely a big asset... もっと見る
所在地
所在地を変更Unit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recom... もっと見る
企業が回答しました
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... もっと見る
企業が回答しました
Amazing experience with the whole team. So genuine and helpful. Sarah and Callum were especially helpful honestly cant thank them enough and can’t recommend a better place to buy or shop for a fragran... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, アイルランド
4.7
優良
51件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Today 20/05/26 at 15.26pm
Today 20/05/26 at 15.26pm
I was so well looked after by a young man in your Ilac Centre shop.
He was so helpful and pleasant
to speak with.
I bought Paris Perfume.
He is definitely a big asset to your company and gives great customer service.He has a lovely appearance for front of house and a great personality.
Thank you.
2026年5月20日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Natalie and Callum are the icons
Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
2026年5月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Team in lilac center is great thumb up…
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
2026年4月20日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia at new bridge was so hepful
Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recommendation . Money well spent I must say. Will definitely visit again .
2026年4月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and friendly
Helpful so friendly and customer care they did have the particular perfume but they helped me to order online
2026年3月19日
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very lovely staff here in Ilac,they…
very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x
2026年3月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Suzanne
Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.
2026年3月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in the ilac store today was served…
Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.
2026年1月16日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
2026年1月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
2025年12月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
2025年12月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
2025年12月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Farhan
Very good service from Farhan, excellent customer service, will be back there just for Farhan.
2025年12月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
I ordered and received what I expected…
I ordered and received what I expected from my purchase.
2025年11月26日
The Perfume Shop - Ilac 118 からの回答
Hi,
We're happy to hear that you received what you expected. Thank you for your purchase and for sharing your feedback with us!
The Perfume Shop
Perfume collection with a bit of drama
I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.
2025年11月26日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Farhan was the great
Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.
2025年11月27日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。