Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I... もっと見る
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所在地
所在地を変更Unit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
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All staf member was exceptional, particularly the lady who served me(forgot her name 😭) she was exceptionally kind and patient and had me tried through a range of scents. Smashing team and gotta giv... もっと見る
企業が回答しました
Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer ser... もっと見る
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I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, アイルランド
4.8
優良
77件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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The Perfume Shop - Ilac 118 からの回答
Hello Alan,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Best for shop
2026年9月8日
The Perfume Shop - Ilac 118 からの回答
Hello Abdul,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I was served by Sarah Omar and my…
I was served by Sarah Omar and my experience was absolutely lovely I was acquiring my first designer fragrance and I couldn’t have wished for a better experience. 5 star would definetly recommend.
2026年9月10日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi Dave,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very well trained staff members and…
Very well trained staff members and helpful Sara O. was really helpful and patient throughout. She knew what she was doing and made everything easy.
2026年9月3日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi Karim,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
All staf member was exceptional
All staf member was exceptional, particularly the lady who served me(forgot her name 😭) she was exceptionally kind and patient and had me tried through a range of scents. Smashing team and gotta give more credits to the lady who served me 👌🏻
2026年9月3日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello Staphy,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Natalie was amazing
Natalie was amazing, gelões me find New scent for myself and My sister. Great asset to the store. Will Shop here aletas now in the future . Thank you
2026年8月21日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing staff know what they're talking…
Amazing staff know what they're talking about
2026年8月14日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent staff such as Daniel
Excellent staff such as Daniel, Alan who are great and serve customers with care and love. Great service from them.
2026年8月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went into the store last week and the…
I went into the store last week and the staff were all so friendly, Eimear was very helpful showing me different options for the perfect gift for my mam!
2026年8月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Buen servicio sobre todo cuando te…
Buen servicio sobre todo cuando te muestran los perfumes le doy un 10
2026年8月11日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Huge thanks to Adara at The Perfume…
Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I really appreciated. A wonderful shopping experience from start to finish!
2026年8月8日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent cx experience and offers
Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer service experience Adara provided.
2026年8月9日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Todo excelente y la atención de Adara…
Todo excelente y la atención de Adara muy buena, recomiendo.
2026年8月9日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional customer service
Even though the shop was busy, Callum took his time and provided exceptional customer service. I will definitely come back.
2026年8月8日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great recommendations from the team
Great recommendations from the team. Callum especially helped me out a lot!
2026年8月8日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I've went to the perfume shop in the…
I've went to the perfume shop in the ilac a few times and its genuinely became my favourite shop, they are such welcoming and kind people who go out of there way to help with any of your perfume needs
2026年8月6日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The greatest staff I have ever met in…
The greatest staff I have ever met in the ilac shopping centre, always making you feel welcome and a good laugh when you go in
I love watching there tiktok videos there a great bunch of people
2026年8月6日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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