Huge thanks to Adara at The Perfume Shop in the Ilac Centre! She helped me track down my favorite Ralph Lauren New York Club perfume and was incredibly helpful. She even spoke to me in French, which I... もっと見る
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所在地
所在地を変更Unit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE
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All staf member was exceptional, particularly the lady who served me(forgot her name 😭) she was exceptionally kind and patient and had me tried through a range of scents. Smashing team and gotta giv... もっと見る
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Adara gave us warm welcome even though when we just wanted to compare prices. We came back the same day to buy the perfume we wanted because of the excellent prices, offers, and the great customer ser... もっと見る
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I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, アイルランド
4.8
優良
77件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Top Class
Wide selection of stock. Very organised. Staff were very helpful, offering help at every turn!
They were very patient with me as I was very particular and found just the right thing I was looking for!
2026年8月6日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Such great customer service and the…
Such great customer service and the staff are all lovely especially Callum he was such a big help
2026年8月2日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good experience
Very good experience. Callum was a great sales person. Walked away with a new selection of fragrances.
2026年8月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iliac perfume shop
went into the perfume shop today, was looking for the perfect perfume for my girlfriend. i received exceptional service from callum who was so knowledgable on the various perfumes, and so personable. will definitely be returning in future.
2026年8月2日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a great experience shopping here
I had a great experience shopping here. The store has a fantastic selection of perfumes, and everything was well presented. A huge thanks to Callum, who was very friendly, knowledgeable, and patient. He took the time to understand what I was looking for, made some excellent recommendations, and never made me feel pressured. His customer service really stood out and made the whole experience enjoyable. I'll definitely be back and would highly recommend this shop to anyone looking for quality fragrances and excellent service.
2026年8月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today 20/05/26 at 15.26pm
Today 20/05/26 at 15.26pm
I was so well looked after by a young man in your Ilac Centre shop.
He was so helpful and pleasant
to speak with.
I bought Paris Perfume.
He is definitely a big asset to your company and gives great customer service.He has a lovely appearance for front of house and a great personality.
Thank you.
2026年5月20日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natalie and Callum are the icons
Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!
2026年5月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Team in lilac center is great thumb up…
Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget
2026年4月20日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia at new bridge was so hepful
Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recommendation . Money well spent I must say. Will definitely visit again .
2026年4月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and friendly
Helpful so friendly and customer care they did have the particular perfume but they helped me to order online
2026年3月19日
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
very lovely staff here in Ilac,they…
very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x
2026年3月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Suzanne
Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.
2026年3月13日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in the ilac store today was served…
Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.
2026年1月16日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Poor customer service
A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.
2026年1月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.
The Perfume Shop
Absolutely amazing experience helped me…
Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane
2025年12月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Farhan was very friendly with me and…
Farhan was very friendly with me and helped me choose the perfect product, thank you
2025年12月4日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
The Perfume Shop - Ilac 118 からの回答
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Great experience
Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!
2025年12月1日
自発的なレビュー
The Perfume Shop - Ilac 118 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
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