I had to get a birthday present, and lady was very nice showed me a lot of options and helped me to get perfect present. Her name is Shamora. She honestly very happy, kind and sweet person. She made m... もっと見る
企業が回答しました
所在地
所在地を変更Unit 72A, The Lewisham Shopping Centre, SE13 7EP LEWISHAM, GB
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If it wasn’t for Lilly I wouldn’t have stayed in the shop. Her customer service skills are good. She treated me with respect and she’s lovely despite me not buying anything this occasion as I only ca... もっと見る
企業が回答しました
Today I went in with my mother in law who does not speak English and was given the absolute best service of our day by Ahmed. Ahmed was super patient while I was translating and even found the scent w... もっと見る
企業が回答しました
Suzanne and Afia were so welcoming and polite. Went to pick up an order. I asked if it coukd be gift wrapped and the ladies did a fantastic job. I also asked when a certain perfume would be on offer a... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 72A, The Lewisham Shopping Centre, SE13 7EP, LEWISHAM, 英国
4.8
優良
86件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Afia was fantastic
Afia was fantastic, so helpful and friendly was an absolutely fantastic person to deal with and gave excellent recommendations.
2026年2月28日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
THE PERFUME SHOP LEWISHAM
Suzanne and Afia were so welcoming and polite. Went to pick up an order. I asked if it coukd be gift wrapped and the ladies did a fantastic job. I also asked when a certain perfume would be on offer and was informed it was on offer at the moment. Amazing service, nothing seemed any trouble for them so helpful and saved me lots of money.Highly recommended The Perfume shop Lewisham. Thank you ladies well done
2026年2月28日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello Elizabeth,
Thank you so much for your lovely review! We’re thrilled to hear that Suzanne and Afia made your visit so enjoyable and went above and beyond with the gift wrapping and advice. It’s wonderful to know they could help you save money and make everything easy for you that’s exactly the service we aim for!
We’ll be sure to pass your kind words on to them personally. Thank you again for recommending The Perfume Shop Lewisham, and we can’t wait to welcome you back soon!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Afia
Afia, the sale assistance, is very helpful. She helped me choosing the right products as a gift for my friends and I definitely will be back.
2026年2月27日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service Mary
2026年2月27日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service from Diana in…
Fab customer service from Diana in Lewisham shopping centre.🥰
2026年2月8日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good good customer service from…
Very good good customer service from Diana, thank you so much, you have a great customer service,
2026年2月8日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Afia was amazing and super helpful
Afia was amazing and super helpful! I am very pleased with her customer service and pleasant energy!
2026年1月10日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience
I had a wonderful experience. Excellent service and a really friendly team, was helped by Afia. Would recommend this branch.
2026年1月10日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Lewisham 123 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Find this Legend and give her a reward!
I didn't get the lady's name and sadly it doesn't say on the receipt :( I don't often write reviews, but I had to for this lady. I hope i give enough information and she see's this and realize it's for her.
I went in with my mum and went to look at the one she likes. The lady approached us and asked if we needed any assistance. She gave a sample of smell on a piece of card and asked if my mum wanted it sprayed on her skin as she informed us that it smells different on card and skin, and she was right; i never knew this!
I bought the Gucci Bamboo EDTV50M (Pink box). At the check out, after i paid for it, she said to my mum, "Merry Christmas, or Happy Birthday or Happy You day" we all had a laugh! Funny thing is that it'll be my birthday tomorrow 😂
She was extremely helpful! Great energy, very friendly, very patient! Its very rare i go into retail stores and come out with a smile, but this lady suceeded that! Purchased on Friday, 02/01/2026 at 12:54:07
Thank you again to this lady! You're awesome! 🤘
2026年1月2日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
The staff was so helpful
The staff was so helpful; the manager was super kind, along with the staff. It's always a joy to buy from The Perfume Shop.
2025年12月18日
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
Great Xmas Service
A huge shout out to Afia for looking after the service and gift wrapping of my purchase - excellent customer service
2025年12月18日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Amazing service
Went there with my 8 yr old daughter for her to choose a perfume and the person serving us ( Nash) was just amazing! He showed a few options, very polite,friendly but professional. Just amazing!
2025年12月3日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Kind staff done my order and I received…
Kind staff done my order and I received it within two days
2025年12月6日
The Perfume Shop - Lewisham 123 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Aifa was a great help wish all members…
Aifa was a great help wish all members of the team have the same energy and are so helpful
2025年11月22日
自発的なレビュー
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Lewisham 123 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
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