Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba... もっと見る
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所在地
所在地を変更Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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I visited the Trostre retail park store today and was served by Bonnie. She was absolutely wonderful! I don’t know much about perfumes other than the types of scents I usually enjoy, but Bonnie seemed... もっと見る
企業が回答しました
Visited your Llanelli store in Parc Trostre. Was greeted by the wonderful Bonnie. Bonnie was amazing. Such a friendly welcoming staff member. She was patient with myself and my parents. She's very k... もっと見る
企業が回答しました
I visited The Perfume Shop in Llanelli Trostre yesterday and was served by Helena, who gave me some of the best customer service I’ve had in a long time. I went in planning to buy one fragrance, she g... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, 英国
4.9
優良
71件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Holly was brilliant!
Holly was brilliant!! came for one thing and left with another and 2 brilliant deals!! amazimg!!!!
2026年4月25日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpfull staff and helped in…
Very helpfull staff and helped in making sure that I had the right product from a few choices. Prompt service when I collected my item.
2026年4月11日
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service with a personal touch
We were looked after by a colleague called Yvonne in the Trostre, Llanelli perfume shop . I was unsure what Tom Ford aftershave to buy for my husband for his birthday . Yvonne spent quality time with us and demonstrated great customer service whilst we had a look at all the different scents without rushing us . Yvonne demonstrated great knowledge of the different scents available. Yvonne showed a genuine interest in us as her customers providing an individual customer experience demonstrating that customers are at the heart of everything that Yvonne does to make sure that the customer ends up with the Correct product.
As a result my husband also bought 4 travalo products with scents as gifts too because Yvonne had spoken how handy they would be when travelling .
Yvonne is a true credit of excellent customer service , friendliness , and knowledgeable to the Perfume shop in Trostre and the company .
I would highly recommend this shop for an excellent customer experience.
2026年4月12日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service!!
Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba perfume and I even got the cream as well!! Amazing service and so friendly and professional, highly recommend 💕
2026年4月1日
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scent-sational service
IT WAS GREAT TO FIND THE BRIDGERTON PERFUME FOR MY DAUGHTER .A BIG FAN OF BRIDGERTON .A RIBBON WITH A MESSAGE PRINTED OF YOUR CHOICE AND BOXED FOR A SMALL PRICE .HAPPY WITH DELIVER TIME .I HOPE IT WILL MAKE HER SMILE ON MOTHERS DAY!
2026年3月8日
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by wonder lady called Hollie…
Was served by wonder lady called Hollie who stayed past her shift to help me at the Llanelli branch.
2026年3月7日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service (as always) 👏🏼
Outstanding, friendly service as always in my local store from Hayley & Casey. The best place to buy aftershave/perfume from!
2026年2月4日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic staff & service
Fantastic staff in the Llanelli Store, brilliant service and prices.
As a visually impaired person with a guide dog, the staff can't be for helpful.
2026年1月19日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The Perfume Shop - Llanelli 297 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Great helpful staff
Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve
2025年12月12日
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Everything was good girl easy and very helpful…
Everything was easy and very helpful staff
2025年12月5日
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I ordered six items of aftershave and…
I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you
2025年11月28日
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Great Service!
Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .
2025年11月21日
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Classy Customer Service
From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.
Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.
2025年11月5日
自発的なレビュー
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Great products for both ladies and…
Great products for both ladies and gentlemen. A huge choice to choose from, at good priced
2025年10月10日
The Perfume Shop - Llanelli 297 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Llanelli 297 からの回答
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
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