Service with the Perfume Shop was excellent. Service by them was first class and very efficient. This company was let down by the carrier. The post office service poor as usual. Said they tried to del... もっと見る
所在地
所在地を変更Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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I visited the Trostre retail park store today and was served by Bonnie. She was absolutely wonderful! I don’t know much about perfumes other than the types of scents I usually enjoy, but Bonnie seemed... もっと見る
企業が回答しました
I went to the store searching for a replacement perfume for my favourite that was discontinued years ago. I am very fussy and have never found one that I liked. I was served by Marie Rees in your Ll... もっと見る
企業が回答しました
The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, 英国
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この企業のTrustpilot 利用方法
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Excellent customer service with a personal touch
We were looked after by a colleague called Yvonne in the Trostre, Llanelli perfume shop . I was unsure what Tom Ford aftershave to buy for my husband for his birthday . Yvonne spent quality time with us and demonstrated great customer service whilst we had a look at all the different scents without rushing us . Yvonne demonstrated great knowledge of the different scents available. Yvonne showed a genuine interest in us as her customers providing an individual customer experience demonstrating that customers are at the heart of everything that Yvonne does to make sure that the customer ends up with the Correct product.
As a result my husband also bought 4 travalo products with scents as gifts too because Yvonne had spoken how handy they would be when travelling .
Yvonne is a true credit of excellent customer service , friendliness , and knowledgeable to the Perfume shop in Trostre and the company .
I would highly recommend this shop for an excellent customer experience.

The Perfume Shop - Llanelli 297 からの回答
Amazing service!!
Amazing service!!! The ladies in the Llanelli branch were amazing especially the one with a bob (I can’t remember her name x😭). There we all amazing and they helped me place an order for my La Bomba perfume and I even got the cream as well!! Amazing service and so friendly and professional, highly recommend 💕

The Perfume Shop - Llanelli 297 からの回答
Scent-sational service
IT WAS GREAT TO FIND THE BRIDGERTON PERFUME FOR MY DAUGHTER .A BIG FAN OF BRIDGERTON .A RIBBON WITH A MESSAGE PRINTED OF YOUR CHOICE AND BOXED FOR A SMALL PRICE .HAPPY WITH DELIVER TIME .I HOPE IT WILL MAKE HER SMILE ON MOTHERS DAY!

The Perfume Shop - Llanelli 297 からの回答
Was served by wonder lady called Hollie…
Was served by wonder lady called Hollie who stayed past her shift to help me at the Llanelli branch.

The Perfume Shop - Llanelli 297 からの回答
Fantastic staff & service
Fantastic staff in the Llanelli Store, brilliant service and prices.
As a visually impaired person with a guide dog, the staff can't be for helpful.

The Perfume Shop - Llanelli 297 からの回答

The Perfume Shop - Llanelli 297 からの回答
Great helpful staff
Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve

The Perfume Shop - Llanelli 297 からの回答
Everything was good girl easy and very helpful…
Everything was easy and very helpful staff

The Perfume Shop - Llanelli 297 からの回答

The Perfume Shop - Llanelli 297 からの回答
I ordered six items of aftershave and…
I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you

The Perfume Shop - Llanelli 297 からの回答
Great Service!
Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .

The Perfume Shop - Llanelli 297 からの回答
Classy Customer Service
From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.
Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.

The Perfume Shop - Llanelli 297 からの回答

The Perfume Shop - Llanelli 297 からの回答
Great products for both ladies and…
Great products for both ladies and gentlemen. A huge choice to choose from, at good priced

The Perfume Shop - Llanelli 297 からの回答
Excellent service
Excellent service. Staff were welcoming and understanding. Tried so many I felt bad 😂 but appreciated Lilly’s patience and suggestions. Great service 👍 thank you.

The Perfume Shop - Llanelli 297 からの回答
Absolutely love the perfume shop
Absolutely love the perfume shop, they’ve always got a great range of affordable aswell as high end fragrances and the staff in my local store are always so friendly!

The Perfume Shop - Llanelli 297 からの回答
Absolutely incredible customer service
Absolutely incredible customer service, so attentive and knowledgeable on everything , our sales assistant lilly couldn’t be more helpful!! Thank you so much!

The Perfume Shop - Llanelli 297 からの回答
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