Exceptional customer service from 2 lovely ladies Mimi and Lukeisha. I was struggling to find some gifts and they both went above and beyond! Could not recommend this branch enough and I most definite... もっと見る
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所在地
所在地を変更Unit 122 Swindon Outlet Village Kemble Drive, SN2 2DY Swindon, Wiltshire, GB
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Went to the perfume shop in swindon outlet where i got served by a polite girl. She said her name was grace. She made me feel very welcomed and helped me out when needed. Thank you for my jimmy choo.
企業が回答しました
I was served by Mimi she was so patient with me as I was choosing a new fragrance for my wedding and couldn’t for the life of me make my mind up. She had great knowledge on some of the perfumes I was... もっと見る
企業が回答しました
Great service at this store. Couldn't make my mind up and Levi was awesome with suggestions and narrowed it down to just what I wanted. Really good sale on at the moment and got a 200ml Boss Bottled N... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 122 Swindon Outlet Village Kemble Drive, SN2 2DY, Swindon, Wiltshire, 英国
4.3
優良
23件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
the perfume shop in swindon outlet
Went to the perfume shop in swindon outlet where i got served by a polite girl. She said her name was grace. She made me feel very welcomed and helped me out when needed. Thank you for my jimmy choo.
2026年5月23日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
exceptional service
Exceptional customer service from 2 lovely ladies Mimi and Lukeisha. I was struggling to find some gifts and they both went above and beyond! Could not recommend this branch enough and I most definitely will be coming back
2026年3月10日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely fantastic staff didn't know…
Absolutely fantastic staff didn't know what to get my mum for mother's day great customer service
Thanks girls (Nick)
2026年3月10日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Mimi she was so patient…
I was served by Mimi she was so patient with me as I was choosing a new fragrance for my wedding and couldn’t for the life of me make my mind up. She had great knowledge on some of the perfumes I was interested in and asked me loads of questions to get to know me and what I like. Great customer service will definitely come back to this store.
2026年3月10日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff
Very helpful staff, extremely knowledgeable and friendly. Happy with my purchase.
2026年3月1日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My parcel was left outside
My parcel was left outside, the tracking process wasn’t clear of what time it’s actually going to be delivered. I looked everywhere and I couldn’t see my parcel. Hence forth. I’m asking for a refund
2025年12月13日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
I am so sorry to hear about your recent experience. If you haven't already, please pop in touch via email at reviews@theperfumeshop.com so we can investigate and resolve for you. I am really sorry for any inconvenience caused during this time.
The Perfume Shop
Went in twice and both sales assistants…
Went in twice and both sales assistants were very knowledgeable and we had to order the cologne on the second visit. Was very easy and they helped us get what we needed. An overall very good experience
2025年12月5日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Excellent service
Excellent service. Into shop. Bought item. Delivered to home 3 days later. Even if the courier service just left it by the front door 😱
2025年12月4日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
the staff in the store were helpful
the staff in the store were helpful and considerate and because the item i required was not in stock it was emphasized that it would not cot me any more if i signed up to the newsletter and the item would be delivered to my door which is was within a few days
2025年11月18日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Disappointed with advice.
No gift bag after spending over £500 as advised this would happen ordering online.
2025年11月3日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
I am so sorry to hear of your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
Kind regards,
Sharain - The Perfume Shop
Discount on Chanel No 5
2025年11月8日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Friendly and helpful staff
Friendly and helpful staff, perfume delivered next day, really pleased with service
2025年10月28日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Very friendly and helpful staff
Very friendly and helpful staff, nothing too much trouble and certainly knew the stock.
2025年10月6日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Very helpful staff and helped with a…
Very helpful staff and helped with a delivery to my house and joined the membership.
2025年9月19日
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Samm was such a great help to me in the…
Samm was such a great help to me in the shop her customer service is excellent and I am so happy how I was treated. She is a credit your brand and I would like you thank her. Best, Hamza.
2025年7月26日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Levi is a credit to the company
Levi is a credit to the company, I came in on Friday to have a quick browse and left with so much knowledge and a few new additions to my collection. Fantastic service thanks Levi!
2025年6月27日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
New scent hunting
Went in to look for a new scent, without having any idea what I wanted, Levi helped and showed us many different smells and helped is so much, very friendly, kind and full of scent knowledge 10/10 service
2025年6月16日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Thank you for your kind words!
The Perfume Shop
Great experience and levi gave great…
Great experience and levi gave great amazing service thank you so much
2025年6月5日
自発的なレビュー
The Perfume Shop - MAG Swindon 377 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
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