Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... もっと見る
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所在地
所在地を変更Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... もっと見る
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An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... もっと見る
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, 英国
4.9
優良
107件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service from the…
Excellent customer service from the perfume shop especially Karen .
2025年7月15日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Called into the upper store in merry…
Called into the upper store in merry hill on Saturday and was greeted by a lovely helpful lady whose name was Steph. She was very customer friendly and nothing as too much trouble. Fabulous experience and I will return
2025年7月12日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Helen Sarah Sophia were extremely…
Helen Sarah Sophia were extremely helpful. Nothing was too much trouble. Considering the heat they all had big smiles on their faces, thank you ladies!
2025年7月11日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Sarah
We were well looked after by Abby today in Merry Hill store.
Very professional, helpful and patient.
Gift wrapped our purchase and was very personable.
Will definitely come back to this store.
Thank you Abby
2025年7月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Abby was amazing
Abby was amazing, she is very knowledgable and gave us lots of time to pick the right fragrance.
A really lovely girl, professional and her customer service is outstanding!! Thank you Abby!!
2025年7月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Mira was absolutely brilliant her…
Mira was absolutely brilliant her customer service was brilliant she went above and beyond. Thank you.
2025年6月22日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abby was fantastic spoke to us like…
Abby was fantastic spoke to us like humans was an absolute diamond definitely a credit to the team
2025年6月22日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Thank you so much for your review!
The Perfume Shop.
Everything was wery good
2025年6月10日
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abbey was really helpful.
Abbey was really helpful.
Customer service was excellent a credit to the company
2025年6月20日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service,Abby was pleasant and…
Great service,Abby was pleasant and really helpful in helping me make a purchase!
2025年6月20日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
very good service from all staff…
very good service from all staff especially joanne showing me lots of different fragrances and best deals to get
2025年6月18日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Super staff.
The staff were exceptionally helpful and efficient and I couldn't have asked for better service. They were a credit to your organisation.
2025年6月3日
The Perfume Shop - Merry Hill 261 からの回答
Thank you for your kind words!
The Perfume Shop
Fantastic service from Mel and Sarah.
Fantastic service from Mel and Sarah.
Thank you
2025年6月14日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Joanne was absolutely fantastic giving…
Joanne was absolutely fantastic giving me the right advice choosing my perfume has it was something I don’t usually do tbh, I was really happy with the service I received thank you Jo
2025年6月8日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Thank you very much to the three
Thank you very much to the three
Lovely young ladies who was very helpful. I will for sure be shopping here again
2025年6月7日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Joanne was amazing
Joanne was amazing great knowledge and customer service thank you so much
2025年6月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Joanne and Georgia did a great job with…
Joanne and Georgia did a great job with getting a gift for my partner thank you
2025年6月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Lovely perfume.
Arrived promptly, packaged well. Delightful fragrance, very pleased with product. Reasonable price. Wouldn't pay full price for any named perfume. Would recommend to others. Very good service. Thank you.
2025年5月31日
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Absolutely fabulous service by Mel
Absolutely fabulous service by Mel, lovely and friendly lady
2025年6月4日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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