I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... もっと見る
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所在地
所在地を変更Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... もっと見る
企業が回答しました
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... もっと見る
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, 英国
4.8
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Wonderful service from Joanne and…
Wonderful service from Joanne and Moira. Nothing was too much trouble. Friendly and courteous and great knowledge too.
2025年8月13日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Have never had an issue with products…
Have never had an issue with products and staff are always super friendly. Great customer service also.
2025年4月11日
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
The right treatment
Abby & Karen were soooooo helpfull, I really had not much idea of which product to purchase, they were both excellent with their advice, thanks Ladies.
2025年7月13日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Very happy customer
Went out of their way to help us and were very friendly and knowledgable.
2025年8月7日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Brilliant service from a lovley…
Brilliant service from a lovley professional lady named joanne, helped pick a really nice aftershave for a 18th gift for our son. Will be returning to this particular store frequently for our fragrances in the future.
2025年7月29日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Excellent service from Joanne very…
Excellent service from Joanne very helpful and explaining perfumes.
2025年7月27日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
All the Ladies in the shop were very…
All the Ladies in the shop were very welcoming and helpful.
Very helpful with picking out something unique or just that thing you were looking for
2025年7月21日
The Perfume Shop - Merry Hill 261 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Excellent customer service from the…
Excellent customer service from the perfume shop especially Karen .
2025年7月15日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Called into the upper store in merry…
Called into the upper store in merry hill on Saturday and was greeted by a lovely helpful lady whose name was Steph. She was very customer friendly and nothing as too much trouble. Fabulous experience and I will return
2025年7月12日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Helen Sarah Sophia were extremely…
Helen Sarah Sophia were extremely helpful. Nothing was too much trouble. Considering the heat they all had big smiles on their faces, thank you ladies!
2025年7月11日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Sarah
We were well looked after by Abby today in Merry Hill store.
Very professional, helpful and patient.
Gift wrapped our purchase and was very personable.
Will definitely come back to this store.
Thank you Abby
2025年7月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Abby was amazing
Abby was amazing, she is very knowledgable and gave us lots of time to pick the right fragrance.
A really lovely girl, professional and her customer service is outstanding!! Thank you Abby!!
2025年7月6日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Mira was absolutely brilliant her…
Mira was absolutely brilliant her customer service was brilliant she went above and beyond. Thank you.
2025年6月22日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abby was fantastic spoke to us like…
Abby was fantastic spoke to us like humans was an absolute diamond definitely a credit to the team
2025年6月22日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Thank you so much for your review!
The Perfume Shop.
Everything was wery good
2025年6月10日
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abbey was really helpful.
Abbey was really helpful.
Customer service was excellent a credit to the company
2025年6月20日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service,Abby was pleasant and…
Great service,Abby was pleasant and really helpful in helping me make a purchase!
2025年6月20日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
very good service from all staff…
very good service from all staff especially joanne showing me lots of different fragrances and best deals to get
2025年6月18日
自発的なレビュー
The Perfume Shop - Merry Hill 261 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Super staff.
The staff were exceptionally helpful and efficient and I couldn't have asked for better service. They were a credit to your organisation.
2025年6月3日
The Perfume Shop - Merry Hill 261 からの回答
Thank you for your kind words!
The Perfume Shop
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