I received excellent customer service from a young lady called Steph in the Cleveland Centre branch of the Perfume shop. She was professional, very helpful and friendly plus advising me of the discou... もっと見る
所在地
所在地を変更9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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I visited the Cleveland Centre store today and was served by Grace. She was very attentive, helpful and friendly. We tried a number of fragrances and she let me take my time in choosing a gift set. Th... もっと見る
企業が回答しました
Excellent customer service by Simran .I am glad to always purchase from the shop due to her customer satisfaction given to me
企業が回答しました
Excellent customer service from Steph, She was friendly, professional and genuinely helpful throughout my visit. I purchased YSL Libre Santal Couture and Steph made the whole shopping experience a ple... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
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9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, 英国
5.0
優良
414件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good staff perfect service from…
Very good staff perfect service from Olivia nice kind and very helpful thank to Olivia
2026年4月26日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, Sanaa was very helpful, friendly and knowledgeable as she helped me decide a gift for my wife for our anniversary and helped to me create a hamper for her that was tailored! I also had the same brilliant customer service last year when Sanaa had helped the also.
2026年4月25日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana and Simran are so good at what…
Sana and Simran are so good at what they do, I was just looking around, they convinced me to buy 2 perfumes. The customer service is 10 out of 10. Knowledge 10 out of 10. They DESERVE A RAISE. I will never go anywhere else. Thank you both 💓.
2026年4月25日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had such a lovely experience at the…
I had such a lovely experience at the shop. The customer service was excellent, and the environment felt so welcoming from the moment I walked in.
One thing I really loved is that they offer small bottles for £10, which you can fill with any perfume you’d like to try — such a great idea!
A special thank you to Sana, who assisted me. She was absolutely amazing — so kind, patient, and genuinely welcoming. She took her time with me and made the whole experience even more enjoyable.
I will definitely be coming back as a customer. Highly recommend!
2026年4月24日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really delighted with the service…
Really delighted with the service provided by Tamzeen , I would always recommend the place . Amazing and professional service!
2026年4月22日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana is a great person
Oh my goodness. The last time when I went there I didn't get service like this good. I bought some perfume for my friend and myself. At first I thought like getting one for my friend. By the time I got Sana's service, I just didn't want to leave the store. I bought like alot means like more than usual. She is just giving me a really great service and even before she asked for the review, I was thing about five Stars. I felt so welcomed and giving her best service to me. She deserve something ngl.
2026年4月22日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia
Olivia, the sales assistant has been very professional and polite, she helped us a lot. Thanks
2026年4月22日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was top notch
Customer service was top notch, Olivia is cheerful and kind
2026年4月22日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
"Huge thanks to Sana for the amazing help today! She has a great nose for perfumes and provided excellent recommendations. If you’re visiting, definitely ask for her!"
2026年4月18日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been served by one of the staff…
I have been served by one of the staff called tamzeen and she was amazing 🤩
2026年4月18日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
“We had a great experience buying…
“We had a great experience buying perfumes. Sana was very friendly, respectful, and helpful. She guided us nicely and made us feel comfortable. Really appreciate her service.”
2026年4月18日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bad Boy purchase
Olivia was fantastic. She knows I like changing my fragrance and what kind of smells I like. Made sure she gave me lots of options to choose from to find the right aftershave. Very friendly and helpful.
2026年4月17日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service friendly anne
2026年4月14日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The reception was excellent. Sana, the lady that attended to me was nice, excellent and fabulous 👌
The reception, the customer service. Sana was nice, told me about some other offers and products. I was welcomed well enough. And everything was quick.
2026年4月13日
自発的なレビュー
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Middlesborough 136 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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