I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... もっと見る
企業が回答しました
所在地
所在地を変更Unit 40, St. John�s Centre, PH1 4UX PERTH, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... もっと見る
企業が回答しました
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
企業が回答しました
When selecting a fragrance for my husband for a special birthday, Emily helped me, she was so patient as I went through most of the men's section of fragrance's. I bought two in the end, as well as jo... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 40, St. John�s Centre, PH1 4UX, PERTH, 英国
4.9
優良
142件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Naila was really good with us and gave…
Naila was really good with us and gave my sister a free perfume for a wedding coming up.
2026年4月7日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was unsure of what to buy for Aunty
Was unsure of what to buy for Aunty. Abi the assistant recommended a few and found the perfect perfume. Also wrapped brilliantly. Outstanding service
2026年4月4日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ms. Morven
Ms. Morven helped me today with my inquiries and order. she was so professional, fantastic and she knows her job well. She gave me a lot of freebies.
2026年3月27日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff made my day
The staff Naiila and Debbie are amazingly happy, knowledgeable and friendly, made the experience enjoyable x
2026年3月26日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila served me today
Naila served me today, and what a wonderful, fun person she is. I wish every shop had people like her. I bought perfume for my wife and she suggested the personalised ribbon and gift wrapping. People like Naila just make the experience that much better.
2026年3月18日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Yesterday, I went in to get myself and my husband a treat. Naila served me and she was genuinely a gem. Lovely bubbly person, with a great sense of humor. If I could, I would have bought all the perfumes haa
2026年3月16日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
naila was so lovely i had the best…
naila was so lovely i had the best experience she made it all so easy
2026年3月12日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Both Debbie and Naila made the whole…
Both Debbie and Naila made the whole experience really enjoyable. They were both very helpful, knowledge, will definitely be back to see there friendly faces.
2026年3月10日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good at wrapping
Very good at wrapping, was so welcoming and attentive. highly recommend
2026年3月7日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila great service
Naila great service walked out of shop with biggest smile on my face never in my life have I had such a great service thank you so much
2026年3月7日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always I’m happy every time I shop…
Always I’m happy every time I shop there. Debbie very knowledgeable, polite and attentive. Great selection of products. Highly recommended.
2025年11月25日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful staff particularly Naila
Wonderful staff particularly Naila. Always use your shop as the staff are very prifessional
2026年3月2日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Naila today🌟🌟 she…
Amazing service from Naila today🌟🌟 she was so knowledgeable and helpful and I had fun chatting to her instore whilst she helped me pick out the perfect gift. Lovely, warm and friendly customer service from her and chloe very late on a Friday night 😊thank you Naila
2026年2月20日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Chloe and…
Great customer service from Chloe and naila thank you very much
2026年2月20日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had the pleasure of being served by…
We had the pleasure of being served by Naila at the Perth branch. She was patient and knowledgeable and gave great recommendations which resulted in a successful purchase. One of the shopping experiences we have had.
2026年2月13日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday gift
I pop by for a birthday gift and straight away from the door had been greeted by a two lovely lassies,whom I did not get the names but surely they will know who is on shift today.Everything went smoothly and wasn’t too much of a bother for them.Big thanks and will come again.Cheerio Veli☺️
2026年1月29日
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila is a joy on the shop floor
Naila is a joy on the shop floor. Never fails to elicit a laugh and always ready with an anecdote to brighten your day. Goes the extra mile to ensure you have great customer service. Wonderful seeing someone enjoy what they do
2026年2月6日
自発的なレビュー
The Perfume Shop - Perth 47 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。