Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... もっと見る
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所在地
所在地を変更37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... もっと見る
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Popped in for a browse at the store in the oracle, (Iksha) I believe the lovely young ladies name was. She gave an outstanding service, very knowledgeable and great recommendations through. A real c... もっと見る
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I’ve had a wonderful experience with the Perfume shop , Reading . I met this young woman Alexia who guided me through all the new collection as well as some of the recommendations which I personally a... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
37A Town Mall Walk, The Oracle, RG1 2AH, READING, 英国
4.9
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Minor payment issue but otherwise 10/10 perfection
I had a payment issue at the beginning even though it gave me an order number to then a few days later realise an order has not actually gone through which was frustrating but luckily it gave me enough time to reorder the Gucci Oud for my husbands birthday with gift box and wrap and you didnt disappoint! I was so pleased with the added testers in for both men and women which meant i got a little spray for myself which i was happy about! But the oud is 10/10 and so happy with how it got sent. Thankyou!
2026年4月6日
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely lady named Hannah help…
I had a lovely lady named Hannah help me today! She was so knowledgeable and very patient with me as I was so indecisive. She helped me get exactly what I wanted and I left feeling very satisfied!
2026年4月9日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume choices and wonderful…
Great perfume choices and wonderful deals. Worldwide delivery and fast delivery
2026年4月2日
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha was very knowledgable and super…
Alisha was very knowledgable and super helpful . Also she spotted a great deal for me .
2026年4月4日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona in the the Reading branch is very…
Ramon in the the Reading branch is very lovely. She help and gives me alot of advice on what to buy and give me variety of options. She is good with customers and always in a good spirit. I feel wellcome anytime I am in the shop and end up buying more.
2026年4月1日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the Perfume shop in Reading
I went to the Perfume shop in Reading, I was served by this lovely girls Salma and Alisha, they wrapped my gifts beautifully. Thank you
2026年3月26日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very pleasing and warm attitude from…
Very pleasing and warm attitude from Hannah. Thank you.
2026年3月23日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went in pretty blind of what I was…
I went in pretty blind of what I was wanting to buy and was helped by a lovely worker named Josh who helped me find just what I was looking for at the right price range and with an amazing smell! Couldn’t Recommend shopping here more, the service was friendly and fast!
2026年3月21日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume and price
2026年3月9日
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Alisha at the Reading Oracle branch
I went to the Reading branch in the Oracle to buy a present for a friend and had no idea which perfume would fit the ‘scent’ I was hoping to match!
I was served by Alisha who absolutely nailed what I had described. I was impressed by how knowledgeable she was with the varied brands on sale and how she picked out the right samples for me to try. Her customer service skills were excellent. Please thank her for me as she went above and beyond to make sure I was happy. Not to mention helping me to sign up to a membership and applying the small discount which allowed me to have my perfume wrapped beautifully with a message ribbon. Alisha is an excellent ambassador for your brand. Thank you Alisha.
2026年3月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service from Selma
I had a great experience at the perfume shop thanks to Selma. From the moment I walked in, she was welcoming, attentive, and really knowledgeable about all the fragrances. She took the time to understand what I was looking for and recommended a few options that were spot on.
What stood out most was her patience and honesty—she wasn’t just trying to sell anything, but genuinely wanted me to leave with something I loved. Her customer service was excellent and made the whole experience enjoyable.
Big thank you to Selma for the help—I’ll definitely be coming back
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a few fragrances
Bought a few fragrances. Ramona Packaged them all nicely for me. 10/10 customer service
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne Marie was an absolute delight
Anne Marie was an absolute delight. Amazing service with much patience and kindness.
2026年3月19日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service today from…
Great customer service today from Lorna. She was very helpful and professional.
I will definitely return
2026年3月17日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience
Very good experience, Lorna was very helpful and kind. She helped us find exactly what we wanted!!
2026年3月14日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Josh was an amazing help
Josh was an amazing help. With a friendly smile. Made my purches easy. Reading Oracle store. Alexia was the forst that I approach quick to help. Tha k you
2026年3月15日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was very friendly and lovely…
Ramona was very friendly and lovely amazing customer service
2026年3月15日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was amazing
Ramona was amazing, brilliant customer service and very personable. Excellent personal ribbon gift wrapping experience too. Highly recommend The Perfume Shop!!
2026年3月14日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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