Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... もっと見る
企業が回答しました
所在地
所在地を変更37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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レビュアーのコメントを見てみましょう
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... もっと見る
企業が回答しました
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... もっと見る
企業が回答しました
Good helpful staff. Very quick delivery!
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
37A Town Mall Walk, The Oracle, RG1 2AH, READING, 英国
4.9
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had great experience at The perfume…
I had great experience at The perfume shop. Iksha assisted us with our requirements very patiently and got us whatever we need.
Will definitely recommend people to come and shop here.
2026年9月13日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello Pujayita,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really good customer service
Really good customer service , Iksha is very good at explaining patiently all the perfumes which I asked .I surely recommend this place
2026年9月13日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello Srinivas,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Fond memories
Found my old perfume from 20 years ago! Ordered online and received my package within 3 days. Great service.
Thank you.
2026年9月8日
The Perfume Shop - Reading 67 からの回答
Hello Jax,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Always a great experience at the…
Always a great experience at the Reading Oracle Shop. Iksha was lovely and really helpful the whole time.
2026年9月12日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi Luis,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Reading 67 からの回答
Hello Laiba,
Thank you so much for your lovely feedback about Iqsha. We’re really pleased to hear that she was able to help and that you had a positive experience!
I did notice that the review has been submitted as 1 star if this was selected by mistake, I kindly advise that you are able to amend the star rating directly through Trustpilot.
Thank you so much again for taking the time to recognise Iqsha’s service we really appreciate it.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was brilliant and super helpful
Iksha was brilliant and super helpful - made the experience of navigating so many scents so easy!
2026年9月6日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great Service
Iksha was extremely helpful and very apologetic for keeping me waiting even though it was not her fault.
2026年9月3日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi Dawn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Cindy was really patient and helpful…
Cindy was really patient and helpful with me when I was choosing my perfume!
2026年9月2日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hi Daniel,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Service was amazing thank you to…
Service was amazing thank you to anna-Marie made choosing easy
2026年9月2日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello Mateusz,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Iksha was very helpful and kind
Iksha was very helpful and kind! I really appreciate her she’s a great asset to the team, keep up the great work!!
2026年9月1日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Went to the Reading Oracle store and…
Went to the Reading Oracle store and was served by Ramona who was phenomenal in helping me choose!
Would definitely recommend!
2026年9月1日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Alexis really provided a very good…
Alexis really provided a very good service. We really liked the selection she provided.
2026年8月31日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was very sweet and helpful
Iksha was very sweet and helpful. We had to pick a gift and we just told her what we need and she just helped us pick out the scents we needed. She provided wonderful input and knew exactly what we were looking for! She just made our day! She is very kind and helpful! I was very pleased with her service overall.
2026年8月30日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service
Brilliant service. Iksha was very patient and understanding. She really knows how to find the perfect scent based on just a simple description. I’m really glad she was there to assist on the day.
2026年8月29日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha she is patient and kind
Iksha she is patient and
kind she wait for your opinion and she is nice and pretty and she's good at her job
2026年8月28日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ieksha was very friendly and helpful at…
Ieksha was very friendly and helpful at Reading.
2026年8月28日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona from reading oracle
Ramona from reading oracle
was very helpful made it very easy for me to decide what I want and she took her time and showed me many different perfumes and was a very lovely person to talk to I always come back and ask for her thank you ramona
2026年8月28日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was really lovely 🫶🏼
2026年8月27日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very helpful with choosing…
Iksha was very helpful with choosing best perfume for me.
2026年8月25日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha
Iksha - really good service and gudience by her and very professional...thanks for the best expertise..
2026年8月23日
自発的なレビュー
The Perfume Shop - Reading 67 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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