The efficient way the member of staff dealt with me. My chanel no 5 was out of stock so she had ir sent to my home address. It arrived within 3 days. Excellent service. Very pleasant lady too.
企業が回答しました
所在地
所在地を変更Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... もっと見る
企業が回答しました
Carol was extremely helpful in helping me find something new, can’t fault her customer service
企業が回答しました
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, 英国
4.8
優良
47件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Carol was extremely helpful in helping…
Carol was extremely helpful in helping me find something new, can’t fault her customer service
2026年4月23日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and love the personalised…
Great service and love the personalised ribbons on gift wrap
2026年4月22日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and pleasant servuce
The efficient way the member of staff dealt with me. My chanel no 5 was out of stock so she had ir sent to my home address. It arrived within 3 days.
Excellent service.
Very pleasant lady too.
2026年4月6日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
prompt service package in perfect…
prompt service package in perfect condition on arrival. Delivered before expected date of delivery
2026年3月25日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service Elaine is so wonderful helped to buy exactly the perfume I needed , great offers. Definitely a shop to stop and purchase your favourite perfume. Thank you so much 💓
Amazing service Elaine is so wonderful, helped
2026年4月1日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic person
Elaine is absolutely amazing nothing is to much trouble she’s always smiling she goes above and beyond every time I’m in she’s the same
2026年3月18日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service
Brilliant customer service, Carel was amazing and helped me out. Will be back again
2026年3月17日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service from the ladies at Stirling…
Fab service from the ladies at Stirling branch would highly recommend!
2026年3月12日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was amazing and knowledgeable and…
Carol was amazing and knowledgeable and gave us many choices of fragrances ended up buying 3.
2026年3月6日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Stirling store today .The…
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much trouble .They worked hard to get us the best deals on a couple of perfumes and aftershaves . Would definitely recommend a visit to this shop and I hope that the two ladies get the praise and recognition they deserve from management for being a credit to the company .
2026年2月7日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by “Elaine” today and I…
I was served by “Elaine” today and I must say, top quality customer service, extremely patient and understanding with me and going as far to make suggestions. Very knowledgeable in her line of work. If going to the perfume shop I would highly recommend asking for Elaine!
2026年1月17日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Did not take long to come
Did not take long to come . Packaged beautifully will shop again
2026年1月11日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service
The staff member at the Stirling branch, a more mature women was so knowledgeable and made sure the item I was purchasing was not only a great price but upgraded to a gift set for less money and more fragrance through online delivery at no extra cost, highly recommend. 5*****
2026年1月5日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The customer service is amazing and…
The customer service is amazing and very professional and helpful
2025年11月22日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
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