Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me... もっと見る
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所在地
所在地を変更Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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The best customer service and they r so loving and caring they made my day (carol and lynn) and had a good perfume deal from them i would love to go again into that shop to buy more perfumes
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I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
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Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, 英国
4.9
優良
67件のレビュー
顧客にレビューを依頼しています
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Wonderful help from assistant in Stirling
My husband of 91 went into the perfume shop in Stirling. He was buying perfume for my Christmas.he was so delighted to receive help in his selection. The young lady LEAH he said was exceptional. At the age of 86 I still love my Chanel perfume. I dope you will acknowledge this experience and thank again the young lady mentioned. Thank you
2025年11月7日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Went into the Stirling store for a new…
Went into the Stirling store for a new fragrance and Carole was so helpful as I wasn't sure what I wanted and she guided me in the direction.will definitely be retuning. Thank you again Carole 😁
2025年9月24日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Stirling 122 からの回答
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
great experience at the Perfume Shop
great experience at the Perfume Shop, Carol was very sweet and provided the best of services ☺️
2025年9月11日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Great service from James
Great service from James . Very knowledgeable and extremely helpfull. Thank you.
2025年9月9日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Lauren provided fabulous service
Lauren provided fabulous service, suggesting and recommending different fragrances. Thank you!
2025年9月6日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Elaine was exceptional today
Elaine was exceptional today. We purchased 10 gifts sets for xmas and nothing was too much trouble. Thanks Elaine
2025年8月30日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Elaine was very very patient and…
Elaine was very very patient and knowledgeable- I bought several new perfumes. Will definitely be back
2025年8月29日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
JAMES at perfume shop is an excellent…
JAMES at perfume shop is an excellent person in one of ur staff he is a good salesman + know the way how to deal with the customer. His communication skills are very good with the customers .
2025年7月27日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
What a fantastic experience I have just…
What a fantastic experience I have just had here! I had no idea what I was looking for, and Elaine saved the day. She helped me pick out the most amazing scent with the best deal. She offered gift wrapping for an extra £1.99 and that included a personalised ribbon. I’m so impressed, will be recommending this store to everyone!
2025年7月23日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Fantastic recommendation from Elaine
Fantastic recommendation from Elaine, very friendly and helpful - thank you!
2025年7月22日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
I was in Stirling so I popped in and…
I was in Stirling so I popped in and ordered Prada the young girl and the gentleman was really helpful and present we had a laugh that was Tuesday my perfume was delivered on Friday so that was quick well wrapped and in a box love it😁💕
2025年7月8日
The Perfume Shop - Stirling 122 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Amazing customer service. Xxxxx
Amazing customer service from Elaine (manager) as allways. Love coming to her shop. Allways goes above and beyond. Much love from Diane xxxxx
2025年6月13日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Carol in Stirling was brilliant!
Carol in Stirling was outstanding, She was so helpful with me picking the right aftershave for my boyfriend.
2025年5月24日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Lauren in Stirling branch was awesome
Lauren in Stirling branch was awesome. Super helpful
2025年4月25日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Friendly and helpful staff
I was in the Stirling store today and was served by Carole, she was extremely helpful, friendly and efficient, she took time to let me try new perfumes and introduced me to a few new perfumes. Thanks again, keep up the good work.
2025年4月24日
自発的なレビュー
The Perfume Shop - Stirling 122 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Very helpful staff in store
Very helpful staff in store, and enabled me to get the correct variant of perfume I desired to get as a gift for my partner.
2025年3月18日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience and appreciate your recognition of our staff member's helpfulness. We strive to provide excellent customer service and are glad you enjoyed the experience.
Best wishes,
Jasmyn
Happy to help to the max
Went to purchase a fragrance that was not available in store, staff sourced it online, applied discount code, got it sent to my home address and also sorted an issue with my rewards card. Such a positive experience
2025年3月12日
The Perfume Shop - Stirling 122 からの回答
Hello,
Thank you for your kind review! We're thrilled to hear about your positive experience. We appreciate you highlighting our staff's dedication to sourcing the fragrance you were looking for and their helpfulness in resolving your rewards card issue. We strive to provide excellent customer service and are delighted that you had a positive experience with us.
Many thanks,
Jasmyn
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