Excellent customer service at The Perfume Shop, Trafford Centre. We accidentally left our perfume on the counter and came back the next day. The manager, John, kindly checked the stock, found it, an... もっと見る
企業が回答しました
所在地
所在地を変更Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Trust me Sanaz as be very hospitable staff have ever met since my decade years of coming to perfume and she is friendly Made a good chose for every member of my family that op in the shop
企業が回答しました
Ryan has been an absolute legend and a gentleman helping get myself ready for a date with the perfect scent. Thankyou so much you lovely man!
企業が回答しました
Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, 英国
4.9
優良
288件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lara was very nice and professional…
Lara was very nice and professional with her work she paid through the shipping and gave me more ideas on what to wear ….. I really appreciate her help and she’s such a star …
2025年9月26日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Very helpful and fruendly
2025年9月19日
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Maheen was amazing !
I had the pleasure of being served by Maheen at The Perfume Shop this past Saturday, and I can't praise her enough for the amazing customer service she provided. From the moment I walked in, she was welcoming, attentive, and genuinely interested in helping me find the perfect fragrance.
Thank you, will definitely be returning !!!!
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Helpful staff
I visited the shop looking to buy a perfume, but I wasn’t sure what to choose. Zita, a very helpful, friendly, and patient salesperson, welcomed me and suggested a variety of perfumes for me to try. She patiently guided me through the selection process, helping me find the perfect fragrance for me.
2025年9月12日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
It was a pleasure to receive such…
It was a pleasure to receive such professional and helpful service. Leah did an amazing job with wrapping my perfume.
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Leah was the most polite and well…
Leah was the most polite and well mannered worker in the whole of Trafford centre can't wait to come shop here again and ask for her. Made our stressful shopping experience so much more easier
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
LEAH WAS 10/10 SERVICE BEST CUSTOMER…
LEAH WAS 10/10 SERVICE BEST CUSTOMER SERVICE EXPERIENCED EVER SHE NEEDS A PAY RISE GIRLS
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Leah was so helpful
Leah was so helpful, we could never be so thankful for the amount of help and kindness we received, this woman did her job and extra! kindest soul ever!!!
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Excellent customer service by Sanaz
Excellent customer service by Sanaz, very helpful and very polite.
2025年9月13日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Absolutely fantastic service from Lara
Absolutely fantastic service from Lara. Made my daughter’s birthday presents extremely special. Asset to the company!
2025年9月10日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your lovely review. We appreciate you!
The Perfume Shop
The Perfume Shop - Trafford Park 57 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Great shop
Very helpful
Excellent service and wrapping by Sanaz
Thank you for your help & service
2025年8月25日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I visited the trafford centre perfume…
I visited the trafford centre perfume shop on Saturday 16th August I was greeted by a young lady named Amy I asked for Chanel Allure Sensuelle she knew exactly where was in the shop and brought both sizes to me. I picked the 100 mil she then asked if i wanted it gift wrapped with my wifes Name on in gold i said yes please.
Now i have worked in retail for the last 20 years and have to say Amy is a credit to your company and your shop in the trafford centre so please say a massif Thank You from me.
Regards Frank Normington
2025年8月16日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hello,
We appreciate you taking the time to share your positive experience. We're glad to hear that you were impressed with the service you received during your visit. It's great to know that our team member was helpful and made your shopping experience special. We'll be sure to pass along your kind words.
Sincerely,
Jasmyn
The Perfume Shop
Zack was great!
If you go to this store, ask for Zack! He helped us pick our wedding scents and we were very impressed with his help, super friendly and knowledgable! Thank you Zack :)
2025年8月22日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hello,
We're happy to hear that you had such a positive experience in our store! We appreciate you highlighting the assistance you received in choosing your wedding scents, and we're glad we could help.
Sincerely,
Jasmyn
The Perfume Shop
Great experience with Abdullah
2025年8月18日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Sky was very helpful and pleasant 😇
Sky was very helpful and pleasant 😇
I would come back for her custom
Best of luck Sky 💚
2025年8月17日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amy was amazing and so patient when I…
Amy was amazing and so patient when I was looking for a new scent. Definitely recommend
2025年8月16日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Amy helped me out a lot trying to find…
Amy helped me out a lot trying to find a gift for my sister as I had no idea! Great help!
2025年8月14日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Maheen is excellent sales manager
Maheen is excellent sales manager. She know are product really well and very sharp to understand what customer needs. Keep up the good work.
2025年8月10日
自発的なレビュー
The Perfume Shop - Trafford Park 57 からの回答
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。