⭐⭐⭐⭐⭐ Exceptional Customer Service from Nilo and Ro!!!!!! I had such an amazing experience at The Perfume Shop in Union Square, Aberdeen, thanks to Nilo and Ro! Both ladies were absolutely love... もっと見る
所在地
所在地を変更K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Mariia is the best ever! Amazing service, knows her stuff super patient and very professional!! Her recommendations were spot on and she even introduced me to some new amazing scents!! Would definitel... もっと見る
企業が回答しました
quality customer service, Thier staff Abi gave a good listening ear to my request/ requirement. I already had an idea of what i wanted and when we spoke, she gave me further content and context and ad... もっと見る
企業が回答しました
Came to the perfume thinking that I was going to get one perfume but ended buying 13 perfumes . It was definitely worth it and put of those will go to my personal collection and a few will be gifts fo... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, 英国
4.9
優良
232件のレビュー
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⭐⭐⭐⭐⭐ Exceptional Customer Service from…
⭐⭐⭐⭐⭐ Exceptional Customer Service from Nilo and Ro!!!!!!
I had such an amazing experience at The Perfume Shop in Union Square, Aberdeen, thanks to Nilo and Ro! Both ladies were absolutely lovely, friendly, welcoming and incredibly helpful. Their customer service was outstanding, and they made the whole shopping experience so enjoyable.
They were patient, attentive and genuinely happy to help. It’s not every day you come across people who make you feel so comfortable and valued as a customer. Their positive attitudes and excellent service really stood out to me.
A huge thank you to Nilo and Ro for making my visit such a wonderful experience. You are both a credit to the store! I will definitely be recommending this branch and look forward to shopping with you again. Keep up the amazing work! ❤️
2026年10月26日
自発的なレビュー
Staff very helpful and couldn’t do…
Staff very helpful and couldn’t do enough to help , Lauren and Ro were absolutely fantastic so helpful and would highly recommend the store
2026年10月26日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Mariia is the best ever
Mariia is the best ever! Amazing service, knows her stuff super patient and very professional!! Her recommendations were spot on and she even introduced me to some new amazing scents!! Would definitely keep coming back just for her service!!!
2026年10月17日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great customer experience thanks to Abi…
Great customer experience thanks to Abi and Mariia :)
2026年10月17日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Warrd,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ended up buying 13 perfumes 😱😱
Came to the perfume thinking that I was going to get one perfume but ended buying 13 perfumes . It was definitely worth it and put of those will go to my personal collection and a few will be gifts for some special people in my life . Lauren who was the sales girl at the shop was incredible,patient and listened to what i was really looking for in a perfume and she didn't disappoint when came to choosing the smell that's personal for every person. They got amazing deals and perfume sets which are ideal for gifting and there's perfume for everyone, definitely worth spending a couple hundred££ . Overall experience was a 11/10 .
2026年10月1日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Jolan,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
aimee and ashley was such an amazing…
aimee and ashley was such an amazing help!
really polite n very nice
would recommend:)
2026年10月9日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Katie,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
quality customer service
quality customer service, Thier staff Abi gave a good listening ear to my request/ requirement. I already had an idea of what i wanted and when we spoke, she gave me further content and context and added more to my initial short list and. I completed my transactions happy and I would surely return and refer them.
2026年10月4日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Johnpaul,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Abi was lovely and super helpful
Abi was lovely and super helpful.
Would highly recommend a visit to the Union Square store *****
2026年10月4日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Alistair,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
My favorite perfume shop🥰
I went by the shop with my friend and the staff members were so helpful and sweet. Nilo and Victoria were very patient with us 😄🥰. They were the absolute best. Definitely coming back for some more perfumes 😃
2026年10月2日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Comfort,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Kaitlyn,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Millie,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Whole experience was fab as per usual
Whole experience was fab as per usual. Iona helped me as i was looking for a gift she was super kind and extremely helpful also gift wrapped it beautifully.
2026年9月30日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
excellent service from Abbie who was…
excellent service from Abbie who was super helpful and kind. helped me find the perfect gift! Ro done an amazing job at wrapping my gift to look super nice, she was also super duper friendly. would 100% recommend shopping here.
2026年9月30日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Lauren,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Ro was very wonderful and pleasant
Ro was very wonderful and pleasant, good customer approach. Her smiles are great.
2026年9月25日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Racy,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Marissa,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Brilliant customer service by staff in…
Brilliant customer service by staff in Aberdeen perfume shop nilo and Victoria very happy with their service
2026年9月14日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Sayfullah,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Gattinee,
Thank you for your 5⭐ rating! Your feedback Is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Ro was amazing and was very sweet and…
Ro was amazing and was very sweet and very professional!!
2026年9月3日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hi Bibsy,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Once again my experience was…
Once again my experience was satisfactory and topnotch.Mariia and Ro were fantastic in the service they offered me,thank you guys
2026年9月2日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Moses,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing customer service by the team
Amazing customer service by the team
Thank you
Mariah and Ro
2026年9月2日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Charlotte,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
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