Great service today from Aberdeen union square store Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .
企業が回答しました
所在地
所在地を変更K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... もっと見る
企業が回答しました
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... もっと見る
企業が回答しました
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, 英国
4.9
優良
214件のレビュー
顧客にレビューを依頼しています
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The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovey service today from Safa
2026年3月28日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sadia is the best seller in shop
Sadia is the best seller in shop, I felt special due to her kind and professional help.
2026年3月28日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a find!
Great service from Skye. I wanted a more 'oily' aftershave than the more alcohol variety.
I was trying to explain a Dior aftershave that I hadn't been able to buy for nearly 25 years. She pointed to the Dior display and said "It isn't that one is it?" And there it was, after all this time, sat at the bottom of the Dior display! Pricy but worth it.
2026年3月27日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent and Quintessential
Abi and Mariia are exceptional customer service team. They offered quintessential service to myself and a friend during a short visit to the store. Very impressive and excellent.
2026年3月20日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service from Viktorija and…
Fab customer service from Viktorija and Ro at union square today ! Even done at a gift wrap 🩷 x
2026年3月11日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Great staff, very lovely and so helpful.
Thank you Lauren, Ro at Aberdeen Branch were fabulous
2026年3月10日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren, she was very polite, knowledgeable and provided great friendly customer service, Lauren was very helpful and was willing to help with any query I had,
2026年3月10日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing experience with Lauren…
I had an amazing experience with Lauren today she was so welcoming and kind in union square
2026年3月10日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren.
She was very respectful and willing to help without hassles.
2026年3月9日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful staff
Saffa was very helpful in picking out the perfume I wanted and helped out with wrapping up the perfume. Was very satisfied with the service.
2026年3月8日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Skye was fabulous:)
2026年3月7日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service today as always…
Super excited and satisfied with the service received today at The Perfume Shop, Union Square. Lauren and Nilo have excellent customer service skills. With both here, the company have great hands to deliver the expected results. I'll recommend the shop any time, any day.......Sam
2026年3月6日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to buy a birthday present for…
Went in to buy a birthday present for my dad, Lauren and Ro were very helpful when picking scents.
2026年3月5日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When asking staff about a perfume…
When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower price giving me a steal of a deal. She was amazing friendly and very polite :)
2026年3月3日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in this morning and served by…
Was in this morning and served by Viktorija, she was absolutely amazing. Quick and professional! Well done
2026年3月3日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Lauren, she was an excellent sales representative very soft spoken and good sense of humor.💋💋💋
2026年2月28日
自発的なレビュー
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Union Square Aberdeen 340 からの回答
Hello Pri,
I’m very sorry to hear about your experience and completely understand how frustrating that must have felt. For sustainability reasons, we offer customers the choice of either an email or printed receipt, but this is always provided upon request. I apologise if this wasn’t clearly explained at the time of your purchase.
Thank you for sharing your feedback and we’ll make sure to use it to improve our communication with customers in future.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
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