The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the s... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Central Square, HA9 7AJ WEMBLEY, GB
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Lavinia was so patient and kind. An absolute 10/10 customer service. She’s so sweet and lovely. I tried around 10 perfumes and she was so patient and helped me out. Eventually she understood what I’m... もっと見る
企業が回答しました
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
企業が回答しました
We had an amazing experience at Wembley Central The Perfume Shop! The service was top-notch, and I have to give a special shout out to Taibah for being incredibly helpful and friendly. She w... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 1, Central Square, HA9 7AJ, WEMBLEY, 英国
4.7
優良
35件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Lady was very attentive and very…
The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the shop had messed up the arrangement of my home address. She was polite, friendly and professional. Really great Customer service overall. She deserves a promotion and a nice increase in her salary. Such a lovely young Lady.
2026年4月30日
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am a regular customer here..very nice…
I am a regular customer here..very nice customer service by mustafa
2026年3月26日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Taybah has an excellent customer…
Taybah has an excellent customer services. At wembley
2026年3月4日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Really impressive
Really impressive, I really liked the customer service.
Hannah is a great lady, she makes it all about you and what you need.
Five stars for service and delivery.
2025年11月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Best price range and people should have the perfume vip card (membership)
It was best experience and and best gift for my birthday, my favourite brand
2025年10月2日
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lavinia was so patient and kind
Lavinia was so patient and kind. An absolute 10/10 customer service. She’s so sweet and lovely. I tried around 10 perfumes and she was so patient and helped me out. Eventually she understood what I’m going after and catered to my needs, she even suggested travel sprays and showed me scents within my budget. Really appreciate her, she’s really kind and helpful. Grateful for her and her service.
2025年9月24日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Very Good service
2025年8月11日
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
"I am delighted with the service I…
"I am delighted with the service I received from Lavinia at the perfume shop. She was incredibly helpful and knowledgeable."
* "I would like to commend Lavinai for her outstanding service. It made my visit truly enjoyable."♥️♥️♥️
2025年7月4日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Andreea Balan was very professional how…
Andreea Balan was very professional how she handle her smile her positive attitude
I’m glad that perfume shops hired people like her 🫶
2025年6月30日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Very helpful very friendly and patient…
Very helpful very friendly and patient staff
2025年6月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Very good quality for my money
Very good quality for my money. The delivery was very fast. Delete cellmi, the perfume in Wembley. She was so brilliant, a very young girl, but I did not remember her name.
2025年5月25日
The Perfume Shop - Wembley Central 306 からの回答
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Wembley Central 306 からの回答
Thank you for your positive review!
The Perfume Shop.
It was a loving experience with The…
It was a loving experience with The perfume shop, got exactly what I wanted. Must try shop in the area if you’re looking for quality perfumes. Amazing attention to requirements by Forhad. Loved it.
2025年5月17日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
We had an amazing experience at Wembley…
We had an amazing experience at Wembley Central The Perfume Shop! The service was top-notch, and I have to give a special shout out to Taibah for being incredibly helpful and friendly.
She went above and beyond to help me find the perfect fragrance, offering expert advice and a warm smile throughout. It made the shopping experience so enjoyable!
Highly recommend visiting if you're looking for great products and even better customer service.
Thank you, Taibah, for your excellent service!
5 stars!
⭐️⭐️⭐️⭐️⭐️
2025年5月12日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Forhad was extremely helpful and polite…
Forhad was extremely helpful and polite and I manage to buy my friend a wonderful gift with his kind help.
2025年5月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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