Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Central Square, HA9 7AJ WEMBLEY, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had the absolute pleasure of being looked after by Martha. After wearing Chanel fragrances for many years, I decided I wanted to move away from what I knew and try something completely dif... もっと見る
企業が回答しました
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
企業が回答しました
Mustafa was very helpful and friendly, he helped me a lot with my purchase, very good customer service
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 1, Central Square, HA9 7AJ, WEMBLEY, 英国
4.8
優良
49件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had great time with forhad
I had great time with forhad. He is really lovely person
2025年4月11日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
It was wonderful to come and shop here…
It was wonderful to come and shop here in Wembley store and Daria was very polite , patience and she helped in suggestion
2025年4月11日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Little bit satisfied but not full happy
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
2025年3月20日
The Perfume Shop - Wembley Central 306 からの回答
We understand your concern about the fragrance's quality. We strive to ensure that all our products meet the highest standards. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.
Kind regards,
Sharain, The Perfume Shop Team.
I visited the Wembley branch and was…
I visited the Wembley branch and was served by Sameena & Alina who went above and beyond with their customer service . I am a disabled customer and they helped me and made me feel very comfortable shopping for my fragrances .Very happy with my purchases I will definitely be back.
2025年3月12日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your kind words! We are thrilled to hear about your positive experience at our Wembley branch. It's wonderful to know that Sameena and Alina provided you with such exceptional customer service and made you feel comfortable during your visit. We strive to create a welcoming and inclusive environment for all our customers, and we are delighted that Sameena and Alina were able to assist you. We are happy that you enjoyed your purchases and look forward to welcoming you back soon.
Kind regards,
Jasmyn
Amazing service
Ladan was working there for only a day and she gave me the best experience ever. Smile on her face and packaged my gifts professionally, she was so kind, I hope to meet her again. God bless her.
2025年2月27日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
We are thrilled to hear about your positive experience with Ladan. It's wonderful to know that she made your visit so special. We strive to provide excellent customer service, and it's heart-warming to hear that Ladan's kindness and professionalism stood out to you. We appreciate your kind words and hope you'll visit us again soon.
Kind regards,
Jasmyn
Thanks to Darya for service
Thanks to Darya for service, she was very friendly and She helped me with the choice of perfume. Definitely five stars ⭐️⭐️⭐️⭐️⭐️
2025年2月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Excellent service
I ordered my item online and received it in time for Christmas. Wembley branch were helpful, always a pleasure to go back and shop in store and online
2024年12月22日
Amazing customer service
Amazing customer service, friendly staff who gave brilliant options :)
2024年12月11日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。