Visited just before closing on Thursday, October 1st, Wembley outlet, Melinda was amazing super friendly, helpful, and let us try loads of perfumes. Her upselling skills were on point without being pu... もっと見る
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所在地
所在地を変更Unit 1, Central Square, HA9 7AJ WEMBLEY, GB
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Aisha was absolutely amazing ! She was incredibly patient, kind, and understanding throughout my experience. Her customer service was truly exceptional, and I honestly couldn’t have asked for a better... もっと見る
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The Lady was very attentive and very helpful. She was fantastic in calling Customer service to make sure my delivery goes to the right address, meaning my address. Because the Computer system in the s... もっと見る
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The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 1, Central Square, HA9 7AJ, WEMBLEY, 英国
4.8
優良
58件のレビュー
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It was a loving experience with The…
It was a loving experience with The perfume shop, got exactly what I wanted. Must try shop in the area if you’re looking for quality perfumes. Amazing attention to requirements by Forhad. Loved it.
2025年5月17日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
We had an amazing experience at Wembley…
We had an amazing experience at Wembley Central The Perfume Shop! The service was top-notch, and I have to give a special shout out to Taibah for being incredibly helpful and friendly.
She went above and beyond to help me find the perfect fragrance, offering expert advice and a warm smile throughout. It made the shopping experience so enjoyable!
Highly recommend visiting if you're looking for great products and even better customer service.
Thank you, Taibah, for your excellent service!
5 stars!
⭐️⭐️⭐️⭐️⭐️
2025年5月12日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Forhad was extremely helpful and polite…
Forhad was extremely helpful and polite and I manage to buy my friend a wonderful gift with his kind help.
2025年5月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Friday the best person I’ve ever come…
Friday the best person I’ve ever come across .
She dealt with me with lot of patience and smile that make me spend more than I wanted to spend.
2025年5月5日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
A big thank you to forhad for serving…
A big thank you to forhad for serving me on this day. I was looking to buy a specific perfume, he went over and beyond with his service. Very friendly and attentive. I'll definitely be returning to this branch for future purchases.
2025年4月26日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
Walked in and i knew what i wanted.
Walked in and i knew what i wanted.
Just told the staff , they were lovely and got the perfume and walked out in just 5 mins.
Bought Stronger with you intensely
It was in the wembly branch
2025年4月23日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
We're so happy to hear you had such a positive experience! It's wonderful that our staff was able to help you find the perfect perfume so quickly. We strive to provide our customers with a smooth and enjoyable shopping experience, and we're thrilled that you found it at our Wembley branch.
Kind regards,
Jasmyn
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Im regular customer of.very kind staff…
Im regular customer of.very kind staff specially i b mention Forhad.polite n helped me alot.must recommend.
2025年4月12日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
I had great time with forhad
I had great time with forhad. He is really lovely person
2025年4月11日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
It was wonderful to come and shop here…
It was wonderful to come and shop here in Wembley store and Daria was very polite , patience and she helped in suggestion
2025年4月11日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Little bit satisfied but not full happy
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
2025年3月20日
The Perfume Shop - Wembley Central 306 からの回答
We understand your concern about the fragrance's quality. We strive to ensure that all our products meet the highest standards. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.
Kind regards,
Sharain, The Perfume Shop Team.
I visited the Wembley branch and was…
I visited the Wembley branch and was served by Sameena & Alina who went above and beyond with their customer service . I am a disabled customer and they helped me and made me feel very comfortable shopping for my fragrances .Very happy with my purchases I will definitely be back.
2025年3月12日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
Thank you for your kind words! We are thrilled to hear about your positive experience at our Wembley branch. It's wonderful to know that Sameena and Alina provided you with such exceptional customer service and made you feel comfortable during your visit. We strive to create a welcoming and inclusive environment for all our customers, and we are delighted that Sameena and Alina were able to assist you. We are happy that you enjoyed your purchases and look forward to welcoming you back soon.
Kind regards,
Jasmyn
Amazing service
Ladan was working there for only a day and she gave me the best experience ever. Smile on her face and packaged my gifts professionally, she was so kind, I hope to meet her again. God bless her.
2025年2月27日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Hello,
We are thrilled to hear about your positive experience with Ladan. It's wonderful to know that she made your visit so special. We strive to provide excellent customer service, and it's heart-warming to hear that Ladan's kindness and professionalism stood out to you. We appreciate your kind words and hope you'll visit us again soon.
Kind regards,
Jasmyn
Thanks to Darya for service
Thanks to Darya for service, she was very friendly and She helped me with the choice of perfume. Definitely five stars ⭐️⭐️⭐️⭐️⭐️
2025年2月8日
自発的なレビュー
The Perfume Shop - Wembley Central 306 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Excellent service
I ordered my item online and received it in time for Christmas. Wembley branch were helpful, always a pleasure to go back and shop in store and online
2024年12月22日
Amazing customer service
Amazing customer service, friendly staff who gave brilliant options :)
2024年12月11日
自発的なレビュー
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